CPSC, Kohler Co. Announce Recall of Shower Doors
Home product recall 02-073. Announced by CPSC on Dec 20, 2001.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Dec 20, 2001. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 41,000 units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The door hinges can fail, causing the shower door to fall and injure nearby consumers.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the shower doors immediately and contact Kohler to receive a replacement door.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, consumers can contact Kohler at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday.
Which ones are recalled?
The recalled shower doors include the Kohler Helios and Sterling Freestyle models made from January 1997 through September 2001. The hinges on the Helios and Freestyle models operate in a unique way, which allows the doors to swing back and forth. The door panels can retract side to side without the use of anchored track guides, common to many shower doors. The shower doors were distributed for shower enclosure and bathtub applications in both single and double door configurations, in a variety of sizes. They were sold in chrome, brass and white frame finishes, and with a variety of glass treatments.
About 41,000 units, as CPSC gives them.
Kholer Helios and Sterling Freestyle Shower Doors.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 2 photos on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Kohler Co., Kohler, Wis.
- Home centers, showrooms, plumbers and building contractors sold the Kohler and Sterling doors nationwide, from January 1997 through October 2001. The suggested list price started at about $440.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Kohler has received 11 reports of hinges failing and shower doors falling, including one report of minor injuries, such as cuts and scratches from sharp edges on the door’s frame.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.