Hearth Record

CPSC, Compaq Announce Recall of Notebook Computer AC Adapters

Home product recall 02-002. Announced by CPSC on Oct 4, 2001.

  • CPSC: stop using it
CPSC’s own notice, on cpsc.gov

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The short answer

Announced by CPSC on Oct 4, 2001. Copied from CPSC on Oct 19, 2026.

Every line below is in CPSC’s own words, with its source beside it.

What’s wrong with it?

These AC adapters can overheat, posing a fire hazard.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What should you do?

Consumers should stop using the recalled AC adapter immediately and contact Compaq to order a free replacement AC adapter.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

  • How to reach the firm: For more information, call Compaq at (888) 302-7689, between 7 a.m. and 7 p.m. CT Monday through Friday, or go to the firm’s web site at www.compaq.com

Which ones are recalled?

This recall involves AC adapters with the model series number “PPP003SD,” “ PPP003” and “PP2012,” which is located directly under “Compaq Computer Corporation” on the AC adapter label. The AC adapters were sold individually and with the following notebook computers: Armada M300 Armada 3500 Armada M700 Armada E500s Armada E500 Prosignia 170 Armada V300 Prosignia 190 Armada 100s Armada 110 Notebook 100

More than 1.4 million units, as CPSC gives them.

AC adapters used with certain Compaq notebook computers.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

CPSC’s photos

CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.

Who made and sold it?

  • Distributed by Compaq Computer Corp., Houston, Texas.
  • Compaq distributors sold computers with these AC adapters and the individual AC adapters, from September 1998 through July 2001. The computers with these adapters sold for between $999 and $4399 and the individual adapters sold for between $65 and $98.
Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

Was anyone hurt?

Compaq has received five reports of fire, that were contained to the cases of the AC adapters. No injuries were reported.

Source:

CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.

What the record doesn’t say

  • The notice lists no UPCs, so check the model, the description and the photos.
  • The notice lists no model numbers in a field of their own; its description may give them.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • U.S. Consumer Product Safety Commission, Recalls API.

    Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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