CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
Home product recall 01-233. Announced by CPSC on Sep 20, 2001.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Sep 20, 2001. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 1.1 million units, as CPSC gives them
- Not said injuries, in the notice
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Zep Commercial: (888) 805-4357 from 9 a.m. to 5 p.m. ET, Monday through Friday. Enforcer: (800) 241-5656 Ext. 686 from 9 a.m. to 5 p.m. ET, Monday through Friday.
Which ones are recalled?
The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com zephelp@zepcommercial.com Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com plumbing@enforcer.com Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - “Zep Commercial” or “Enforcer” - on a label that also reads, in part, “Keep all chemicals out of reach of children.”
About 1.1 million units, as CPSC gives them.
Drain Opener Clog Remover and Hair Clog Remover sold in 64-oz. bottles.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Numbers to check against yours
-
UPC
2170952212 -
UPC
2170952206 -
UPC
2170960060
Copied exactly as CPSC lists them.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by National Service Industries Inc. (NSI), Atlanta, Ga.
- Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners, from January 2001 through August 2001, for between $3 and $6.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.