CPSC, Andersen Corporation Announce Recall of Window Latches
Home product recall 01-231. Announced by CPSC on Sep 13, 2001.
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The short answer
Announced by CPSC on Sep 13, 2001. Copied from CPSC on Oct 19, 2026.
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The latches on the lower sash of the window can unexpectedly open, posing a potential injury hazard to consumers who can be struck by the window or by shattered glass.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should immediately ensure that the latches are in the closed position. Consumers should call the Andersen WindowCare® Solution Center to schedule a free in-home repair with an Andersen service technician. Parents should ensure that children do not operate the window until the latches have been replaced.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: Consumers may call the Andersen WindowCare® Solution Center toll-free at (888) 888-7020 between 7 a.m. and 7 p.m. CT Monday to Friday or 8 a.m. to 4 p.m. CT on Saturday. Consumers also can log-on to the Andersen website at www.andersenwindows.com
Which ones are recalled?
This recall involves only the tilt latches on the lower sash of the Andersen 200 Series Tilt-Wash Double-Hung Window. This window has the Andersen “A/W” logo etched into the lower right corner of the glass (A), has a latch on both sides of the top of the lower sash (B), and has a product label on the inside of the upper left corner of the window frame (C). This recall does not apply to Andersen® Builder’s Select™ or any other Andersen® products.
About 400,000 units, as CPSC gives them.
Tilt latches on Andersen 200 Series Tilt-Wash Double-Hung Windows.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by Andersen Corporation, Bayport, Minn.
- The majority of windows were installed by home builders in the construction of new homes. Independent dealers and home centers nationwide also sold these windows to contractors between May 2000 through August 2001.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Andersen has received 11 reports of the latches unexpectedly opening. There have been no reports of injuries.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.