CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines
Home product recall 01-152. Announced by CPSC on May 10, 2001.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on May 10, 2001. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 60,000 units, as CPSC gives them
- None injuries, CPSC’s notice says
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon’s website at www.cusa.canon.com/consumer
Which ones are recalled?
The recall involves Canon Faxphones with model number B640. “FAXPHONE B640” is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.
About 60,000 units, as CPSC gives them.
Faxphones (combination copiers and facsimile machines).
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Imported by Canon U.S.A. Inc., Lake Success, N.Y.
- Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.