CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot
Home product recall 01-102. Announced by CPSC on Mar 9, 2001.
- CPSC: stop using it
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own notice is on cpsc.gov.
The short answer
Announced by CPSC on Mar 9, 2001. Copied from CPSC on Oct 19, 2026.
- Stop using it what CPSC tells owners to do now (needs attention)
- About 1.4 million units, as CPSC gives them
- Reported injuries, in the notice (needs attention)
Every line below is in CPSC’s own words, with its source beside it.
What’s wrong with it?
Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What should you do?
Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
- How to reach the firm: For more information, call Zep Commercial toll-free at (888) 805-HELP between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.zepcommercial.com, or e-mail the firm at zephelp@zepcommercial.com
Which ones are recalled?
Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word “COMMERCIAL” is written before “ZEP” on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.
About 1.4 million units, as CPSC gives them.
Zep Commercial cleaners: Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
CPSC’s photos
CPSC shows 1 photo on its notice. Hearth Record doesn’t copy them; each opens on cpsc.gov.
Who made and sold it?
- Made by National Service Industries Inc. (NSI), Atlanta, Ga.
- The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
Was anyone hurt?
NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer’s forearm and two reports of the cleaner getting into consumers’ eyes.
CPSC, Recalls API. Checked Oct 19, 2026. Updated daily.
What the record doesn’t say
- The notice lists no UPCs, so check the model, the description and the photos.
- The notice lists no model numbers in a field of their own; its description may give them.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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U.S. Consumer Product Safety Commission, Recalls API.
Checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Recalls of kids’ and home products are from the U.S. Consumer Product Safety Commission (CPSC). CPSC does not endorse Hearth Record. Copied on Oct 19, 2026.