CPSC Warns Consumers to Stop Using Ridstar E-Bikes Immediately Due to Crash Hazard; Risk of Serious Injury or Death

The front wheel can detach without warning, posing a crash hazard to consumers.

CPSC urges consumers to stop using the e-bikes immediately and dispose of them. Do not sell or give away these hazardous e-bikes. Additionally, the batteries of the Ridstar Q20 e-bike, which were the subject of a previous CPSC product safety warning, must be disposed of following local hazardous waste disposal procedures.

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission (CPSC) is warning consumers to stop using Ridstar Q20 and Q20 Lite e-bikes immediately because they pose a risk of serious injury and death.The front wheel can detach without warning , posing a crash hazard to consumers. CPSC is aware of 32 reports of the front wheel detaching, including 31 reports of injuries such as concussions, broken bones, cuts, scrapes, and bruises.CPSC urges consumers to stop using the e-bikes immediately and dispose of them. Do not sell or give away these hazardous e-bikes. Additionally, the batteries of the Ridstar Q20 e-bike, which were the subject of a previous CPSC product safety warning, must be disposed of following local hazardous waste disposal procedures.The manufacturer, Huizhou Xingqishi Sporting Goods Co., Ltd., of China, has been unresponsive to CPSC’s requests for information about these products or a recall.The e-bikes are black and the brand name Ridstar is printed on the battery. The model number Q20 or Q20 Lite is printed on the purchase receipt. The e-bikes were sold on AliExpress.us, Amazon.com, Ridstar.net and Walmart.com.The e-bikes were manufactured in China.Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins) or used battery recycling boxes found at various retail and home improvement stores. Defective lithium-ion batteries must be disposed of differently than other batteries because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for further guidance.

Ridstar Q20 and Q20 Lite e-bikes.