Hearth Record

Regional One Health Extended Care Hospital

A long-term care hospital in Memphis, Tennessee 38103

890 Madison Avenue, 4th Floor, Memphis, Tennessee 38103. (901) 513-3000.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 16, 2026: a standard inspection.

2 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Apr 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Apr 13, 2026: standard inspection2 deficiencies
  • Initial Comments - Not A Deficiency Citation

    “A Life Safety Code Survey was conducted by the State of Tennessee Health Facilities Commission of Health Care Facilities on 4/13/26. During this Life Safety Survey, Regional One Health Extended Care Hospital was found not in substantial compliance with the requirements for participation in Medicare/Medicaid at 42 CFR Subpart 482, Life Safety from Fire, and the related National Fire Protection Association (NFPA) standard 101-2012. The requirement at 42 (CFR), Subpart 482 is NOT MET as evidenced by:”

    Rule K0000. Standard-level.

  • Fire Drills

    The inspectors’ words, 157 words

    “Fire Drills CFR(s): NFPA 101 Fire Drills Fire drills include the transmission of a fire alarm signal and simulation of emergency fire conditions. Fire drills are held at expected and unexpected times under varying conditions, at least quarterly on each shift. The staff is familiar with procedures and is aware that drills are part of established routine. Where drills are conducted between 9:00 PM and 6:00 AM, a coded announcement may be used instead of audible alarms. 19.7.1.4 through 19.7.1.7 This Standard is not met as evidenced by: 27201 Based on records review, the facility failed to conduct all required fire drills. The findings included: Record review on 4/13/26 at 1:30 PM, revealed the facility failed to provide documentation of a 3rd shift fire drill for the 1st quarter of 2026. National Fire Protection Association (NFPA) 101, 19.7.1.6 (2012 Ed.) This deficiency was verified by maintenance and acknowledged by the administrator during the exit conference on 4/13/26.”

    Rule K0712. Standard-level.

All 5 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Apr 16, 2026Standard inspectionNo deficiencies cited
Apr 16, 2026Complaint inspectionNo deficiencies cited
Apr 15, 2026Complaint inspectionNo deficiencies cited
Apr 13, 2026Standard inspection2 deficiencies cited
Dec 3, 2024Complaint inspectionNo deficiencies cited

How do patients fare?

  • 17.6% of its patients returned home or to the community: no different than the national rate, as CMS compares it (Oct 1, 2023 to Sep 30, 2025).
  • Compared by CMS: potentially preventable readmissions within 30 days after discharge, no different than the national rate (21.69%); catheter urinary tract infections (CAUTI), no different than the national benchmark (standardized infection ratio 0.4); central line bloodstream infections (CLABSI), no comparison (standardized infection ratio 0); C. diff infections, no comparison (standardized infection ratio 0).
  • As CMS gives them: patients with one or more falls with major injury, 0%; patients with new or worsened pressure ulcers or injuries, 4.44%; patients successfully weaned from a ventilator, 68.63%; patients at or above an expected ability to care for themselves and move around at discharge, 44.85%; Medicare spending per patient (1 is the national median), 1.05.
Source:

CMS, Long-Term Care Hospital - Provider Data. Released Sep 23, 2026. Updated quarterly.

Is it certified?

  • Medicare-certified long-term care hospital since Feb 3, 2014.
  • Ownership: non-profit.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • Non-profit.
Source:

CMS, Long-Term Care Hospital - General Information. Released Sep 23, 2026. Updated quarterly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for these facilities.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • CMS doesn’t publish staffing levels for these facilities.
  • 100% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Long-Term Care Hospital - Provider Data. Released Sep 23, 2026. Updated quarterly.

Who owns it?

  • Shelby County Health Care Corporation owns 100% directly since Nov 1, 2013.
  • 6 owners or officers are people: Phillip Underwood (corporate officer, 0%); Phillip Underwood (managing employee (on the payroll), 0%); Thomas Eubank (corporate director); Linda F Hughlett (corporate director); Muthiah P Muthiah (corporate director, 0%); Leticia Towns (corporate director, 0%).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Shelby County Health Care CorporationOwns 5% or more directly100%Nov 1, 2013

How does it compare nearby?

  • Of the 3 long-term care hospitals CMS lists in Shelby County, 3 have CMS’s comparison of their discharges to the community with the national rate: 3 no different than the national rate.
  • CMS rates this one no different than the national rate for returning patients to the community.
Source:

CMS, Long-Term Care Hospital - Provider Data. Released Sep 23, 2026. Updated quarterly.

2 compared
PlaceDischarged to the community
Select Specialty Hospital- Memphis East20.0
Select Specialty Hospital Memphis14.4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for inpatient rehabilitation facilities or long-term care hospitals, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Many of these facilities are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for these facilities.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.