Glasgow Hills of Journey
A nursing home in Glasgow, West Virginia 25086
120 Melrose Drive, Box 350, Glasgow, West Virginia 25086. (304) 595-1155.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 16 health citations at the latest inspection cycle West Virginia average: 11.4
- 3.01 nurse hours per resident per day West Virginia average: 3.71
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 health citations at the latest inspection cycle
The West Virginia average is 11.4.
Last standard inspection Jun 30, 2025.
Most serious in three years: immediate jeopardy to health or safety (K), at a complaint inspection on Dec 12, 2023
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
64 citations in 6 months of the last 36. Last cited May 2026. Most serious: immediate jeopardy to health or safety (K). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 64 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 30 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
May 12, 2026: complaint inspection3 citations
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Jun 30, 2025: standard inspection13 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Ensure each resident receives an accurate assessment.
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide safe and appropriate respiratory care for a resident when needed.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
May 22, 2025: complaint inspection9 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 29, 2024: complaint inspection11 citations
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Allow residents to easily view the nursing home’s survey results and communicate with advocate agencies.
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Honor each resident’s preferences, choices, values and beliefs.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Post nurse staffing information every day.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Feb 15, 2024: complaint inspection2 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Dec 12, 2023: standard inspection21 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Reasonably accommodate the needs and preferences of each resident.
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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PASARR screening for Mental disorders or Intellectual Disabilities
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide activities to meet all resident’s needs.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide enough food/fluids to maintain a resident’s health.
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Observe each nurse aide’s job performance and give regular training.
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Provide medically-related social services to help each resident achieve the highest possible quality of life.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
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Provide and implement an infection prevention and control program.
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member’s vaccination status.
Dec 12, 2023: standard and complaint inspection1 citation
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
Dec 12, 2023: complaint inspection4 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 28, 1992.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
- 112 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $72,444 in all.
- No Medicare payment denials in the last three years.
- 30 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Dec 12, 2023 | Fine | $72,444 |
Who does the caring?
3.01 nurse hours per resident per day
The West Virginia average is 3.71.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | West Virginia average |
|---|---|---|
| Nurse hours per resident per day | 3.01 | 3.71 |
| Of which registered nurses | 0.77 | 0.74 |
| At weekends | 2.66 | 3.17 |
| Nursing staff turnover | 49.4% | 43.7% |
| Registered nurse turnover | 50% | 42.4% |
| Administrators who left | 0 | Not given |
Who owns it?
- Journey Cz of WV LLC owns 100% directly since Sep 1, 2024.
- Journey Cz Management LLC runs it.
- 7 owners or officers are people: Bernard J Mcguinness (owns a share through other companies, 4.9%); Christopher C Skaggs (runs it (operational or managerial control)); Christopher C Skaggs (additional disclosable party (controls, leases property to, or provides services to the home)); Bernard J Mcguinness (corporate officer); Bernard J Mcguinness (runs it (operational or managerial control)); Patricia A Roan (runs it (operational or managerial control)); Patricia A Roan (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Journey Healthcare (34 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- A real-estate investment trust is among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Journey Cz WV Healthcare Holdings LLC | Owns 5% or more through other companies | 100% | Sep 1, 2024 |
| Journey Cz of WV LLC | Owns 5% or more directly | 100% | Sep 1, 2024 |
| Gph Glasgow LLC | Holds 5% or more security interest | 100% | Sep 1, 2024 |
| AJOJ Holdings LLC | Owns 5% or more through other companies | 33.33% | Sep 1, 2024 |
| Shasam Holdings LLC | Owns 5% or more through other companies | 33.33% | Sep 1, 2024 |
| 3 BEES Holdings LLC | Owns 5% or more through other companies | 33.33% | Sep 1, 2024 |
| Blue Ocean Trust | Owns 5% or more through other companies | 31.7% | Sep 1, 2024 |
| Shasam Family Trust | Owns 5% or more through other companies | 31.7% | Sep 1, 2024 |
| Bees Family Irrevocable Trust | Owns 5% or more through other companies | 31.7% | Sep 1, 2024 |
| Fillmore Strategic Investors LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Journey Cz Management LLC | Runs it (operational or managerial control) | Sep 1, 2024 | |
| Journey Cz Management LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2024 | |
| Washington State Investment Board | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Drumm Merger Co | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Pearl Senior Care, LLC. | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Drumm Intermediary Sub Co LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Beverly Enterprises LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Drumm Merger Co Sub LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Geary Property Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Gph Glasgow LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2024 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (West Virginia average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 20.2 miles, this one had the 4th most health citations at the latest inspection cycle (16; the middle value was 14).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Glasgow Hills of Journey This nursing home | 16 | |
| Montgomery General Elderly Care | 5.4 | 13 |
| Montgomery General Hospital | 5.4 | 14 |
| Marmet Center | 7.7 | 15 |
| Charleston Healthcare Center | 12.5 | 14 |
| Meadowbrook Acres | 14.2 | 5 |
| Complete Care at Oak Ridge LLC | 14.6 | 8 |
| Thomas Hospitals Skilled Nursing Unit | 15.3 | 4 |
| The Arthur B Hodges Center | 16.6 | 5 |
| Ansted Center | 18.3 | 17 |
| Dunbar Center | 19.6 | 34 |
| Valley Center | 20.2 | 24 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.