Careview Health and Rehab of Minocqua
A nursing home in Minocqua, Wisconsin 54548
9969 Old Hwy 70 Rd, Minocqua, Wisconsin 54548. (715) 356-6016.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 56 health citations at the latest inspection cycle Wisconsin average: 9.4
- 3.25 nurse hours per resident per day Wisconsin average: 4.25
- 3 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
56 health citations at the latest inspection cycle
The Wisconsin average is 9.4.
Last standard inspection Jan 27, 2026.
Most serious in three years: immediate jeopardy to health or safety (J), at a standard and complaint inspection on Jan 27, 2026
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
74 citations in 12 months of the last 36. Last cited Jul 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 74 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 40 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jul 8, 2026: complaint inspection1 citation
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Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Apr 23, 2026: complaint inspection9 citations
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure that residents are free from significant medication errors.
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Respond appropriately to all alleged violations.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide enough food/fluids to maintain a resident’s health.
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Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Ensure medication error rates are not 5 percent or greater.
Mar 18, 2026: complaint inspection2 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 27, 2026: standard inspection26 citations
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Ensure that residents are fully informed and understand their health status, care and treatments.
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Allow residents to self-administer drugs if determined clinically appropriate.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide doctor’s orders for the resident’s immediate care at the time the resident was admitted.
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PASARR screening for Mental disorders or Intellectual Disabilities
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide activities to meet all resident’s needs.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Provide enough food/fluids to maintain a resident’s health.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure medication error rates are not 5 percent or greater.
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Ensure that residents are free from significant medication errors.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Dispose of garbage and refuse properly.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
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Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member’s vaccination status.
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Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jan 27, 2026: standard and complaint inspection8 citations
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Protect each resident from the wrongful use of the resident’s belongings or money.
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Respond appropriately to all alleged violations.
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Post nurse staffing information every day.
Nov 24, 2025: complaint inspection3 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 17, 2025: complaint inspection3 citations
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Request a waiver if it can’t meet the nurse staffing requirements.
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Make sure that a working call system is available in each resident’s bathroom and bathing area.
Oct 23, 2025: complaint inspection5 citations
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Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure that residents are free from significant medication errors.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Sep 3, 2025: complaint inspection3 citations
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
-
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 16, 2025: complaint inspection2 citations
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 22, 2025: complaint inspection1 citation
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Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Jan 8, 2025: complaint inspection1 citation
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Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Oct 2, 2024: standard inspection8 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
PASARR screening for Mental disorders or Intellectual Disabilities
-
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Provide and implement an infection prevention and control program.
Feb 13, 2024: complaint inspection2 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 9, 2004.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, individual.
- 72 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 3 fines in the last three years, $43,016 in all.
- 1 Medicare payment denial in the last three years.
- 40 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Sep 3, 2025 | Fine | $12,620 |
| Apr 22, 2025 | Fine | $13,595 |
| Oct 2, 2024 | Medicare payment denial | Not given |
| Oct 2, 2024 | Fine | $16,801 |
Who does the caring?
3.25 nurse hours per resident per day
The Wisconsin average is 4.25.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Wisconsin average |
|---|---|---|
| Nurse hours per resident per day | 3.25 | 4.25 |
| Of which registered nurses | 0.67 | 0.98 |
| At weekends | 2.67 | 3.75 |
| Nursing staff turnover | Not given | 46.7% |
| Registered nurse turnover | Not given | 40.1% |
| Administrators who left | Not given | Not given |
Who owns it?
- Rhg Healthcare Services LLC owns 100% directly since Dec 14, 2024.
- Rhgre WI Micoqua LLC and Relavix Health Group LLC run it.
- 13 owners or officers are people: Sean Frankenberg (owns a share through other companies, 50%); Conner T Greenspan (owns a share through other companies, 33.33%); Conner T Greenspan (runs it (operational or managerial control)); Conner T Greenspan (on the governing body (managing control)); Conner T Greenspan (additional disclosable party (controls, leases property to, or provides services to the home)); Sean Frankenberg (runs it (operational or managerial control)); Sean Frankenberg (on the governing body (managing control)); Sean Frankenberg (additional disclosable party (controls, leases property to, or provides services to the home)); Jeannie Zazeski (runs it (operational or managerial control)); Jeannie Zazeski (additional disclosable party (controls, leases property to, or provides services to the home)); Keshni Ramnanan (runs it (operational or managerial control)); Keshni Ramnanan (additional disclosable party (controls, leases property to, or provides services to the home)); James A Horton (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Rhg Healthcare Services (3 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Oxford Finance LLC | Holds 5% or more of the mortgage | 100% | Dec 14, 2024 |
| Rhg Healthcare Services LLC | Owns a share directly | 100% | Dec 14, 2024 |
| Lamp POST Holdings LLC | Owns a share through other companies | 50% | Dec 14, 2024 |
| Oak Medical SC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 14, 2024 | |
| Relavix Real Estate LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 11, 2025 | |
| Lamp POST Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 11, 2025 | |
| Rhgre WI Micoqua LLC | Runs it (operational or managerial control) | Dec 14, 2024 | |
| Rhgre WI Micoqua LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 14, 2024 | |
| Relavix Health Group LLC | Runs it (operational or managerial control) | Dec 14, 2024 | |
| Relavix Health Group LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 14, 2024 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Wisconsin average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 47.0 miles, this one had the 1st most health citations at the latest inspection cycle (56; the middle value was 5.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Careview Health and Rehab of Minocqua This nursing home | 56 | |
| Friendly Village Nursing and Rehab Center | 22.8 | 2 |
| Rennes Health and Rehab Center-Rhinelander | 22.9 | 6 |
| Riverview Health Services | 26.8 | 6 |
| Tomahawk Health Services | 27.4 | 11 |
| Park Manor Ltd | 33.3 | 4 |
| Gogebic Medical Care Facility | 42.8 | 2 |
| Rib Lake Health Services | 43.4 | 7 |
| Villa Maria Health and Rehab Ctr | 45.1 | 2 |
| Sky View Nursing Center | 45.2 | 3 |
| Westgate Nursing & Rehabilitation Community | 46.1 | 5 |
| Pine Crest Health and Memory Care | 47.0 | 8 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.