Spring Valley Health and Rehab Center
A nursing home in Spring Valley, Wisconsin 54767
S830 Westland Dr, Spring Valley, Wisconsin 54767. (715) 778-5545.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 13 health citations at the latest inspection cycle Wisconsin average: 9.4
- 3.95 nurse hours per resident per day Wisconsin average: 4.25
- 2 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 health citations at the latest inspection cycle
The Wisconsin average is 9.4.
Last standard inspection Dec 4, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Apr 25, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
29 citations in 4 months of the last 36. Last cited Dec 2025. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 29 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 9 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Dec 4, 2025: standard inspection12 citations
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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
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PASARR screening for Mental disorders or Intellectual Disabilities
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Provide care or services that was trauma informed and/or culturally competent.
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Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Dispose of garbage and refuse properly.
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Provide and implement an infection prevention and control program.
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Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Dec 4, 2025: standard and complaint inspection1 citation
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 8, 2025: complaint inspection1 citation
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Aug 1, 2024: standard inspection8 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide care by qualified persons according to each resident’s written plan of care.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Provide enough food/fluids to maintain a resident’s health.
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Apr 25, 2024: complaint inspection7 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
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Observe each nurse aide’s job performance and give regular training.
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Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since May 1, 1990.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, city/county.
- 40 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 2 fines in the last three years, $27,690 in all.
- No Medicare payment denials in the last three years.
- 9 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Aug 1, 2024 | Fine | $12,048 |
| Apr 25, 2024 | Fine | $15,642 |
Who does the caring?
3.95 nurse hours per resident per day
The Wisconsin average is 4.25.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Wisconsin average |
|---|---|---|
| Nurse hours per resident per day | 3.95 | 4.25 |
| Of which registered nurses | 0.85 | 0.98 |
| At weekends | 3.34 | 3.75 |
| Nursing staff turnover | 57.5% | 46.7% |
| Registered nurse turnover | 81.8% | 40.1% |
| Administrators who left | 1 | Not given |
Who owns it?
- Village of Spring Valley owns 100% directly since Jul 15, 2019.
- Health Dimensions Consulting Inc. runs it.
- 21 owners or officers are people: Sergei Nicholas Shvetzoff (runs it (operational or managerial control)); Nathan Pelz (on the governing body (managing control)); Andrea Wallin (corporate director); Andrea Wallin (trustee); Patricia Lynn Briscoe (runs it (operational or managerial control)); Richard O’connell (on the governing body (managing control)); Theresa Koch (corporate officer); Theresa Koch (on the governing body (managing control)); Ryan Zurbuchen (runs it (operational or managerial control)); Ryan Zurbuchen (additional disclosable party (controls, leases property to, or provides services to the home)); Erin Leigh Shvetzoff Hennessey (runs it (operational or managerial control)); David Lindsay Briscoe (runs it (operational or managerial control)); Thomas Field (runs it (operational or managerial control)); Thomas Field (additional disclosable party (controls, leases property to, or provides services to the home)); Ruth Lukes (on the governing body (managing control)); Elizabeth Erickson (on the governing body (managing control)); Matthew Huepfel (on the governing body (managing control)); Luann Emerson (runs it (operational or managerial control)); Luann Emerson (on the governing body (managing control)); Amber Rogotzke (runs it (operational or managerial control)); Tami Lyn Shvetzoff (runs it (operational or managerial control)).
- Part of Health Dimensions Group (10 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Village of Spring Valley | Owns 5% or more directly | 100% | Jul 15, 2019 |
| Bremer Bank National Association | Holds 5% or more of the mortgage | 100% | Jul 15, 2019 |
| Health Dimensions Consulting Inc. | Runs it (operational or managerial control) | Dec 1, 2022 | |
| Health Dimensions Consulting Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2022 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (Wisconsin average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 19.0 miles, this one had the 1st most health citations at the latest inspection cycle (13; the middle value was 5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Spring Valley Health and Rehab Center This nursing home | 13 | |
| Park View Home | 8.3 | 2 |
| Baldwin Care Center | 9.8 | 6 |
| Ellsworth Health Services | 12.5 | 0 |
| Hammond Health Services | 12.9 | 0 |
| Plum City Care Ctr | 15.0 | 5 |
| Glenhaven | 16.3 | 13 |
| Kinnic Health and Rehabilitation Center | 16.5 | 12 |
| American Lutheran Home-Menomonie | 17.7 | 1 |
| Neighbors - Central Neighborhood (The) | 18.9 | 5 |
| Neighbors - East Neighborhood (The) | 19.0 | 6 |
| Neighbors - West Neighborhood (The) | 19.0 | 4 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.