Green Bay Health Services
A nursing home in Green Bay, Wisconsin 54303
1640 Shawano Ave, Green Bay, Wisconsin 54303. (920) 499-5177.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 11 health citations at the latest inspection cycle Wisconsin average: 9.4
- 3.63 nurse hours per resident per day Wisconsin average: 4.25
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 health citations at the latest inspection cycle
The Wisconsin average is 9.4.
Last standard inspection Jun 18, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
25 citations in 7 months of the last 36. Last cited Aug 2026. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 25 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 13 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Aug 12, 2026: complaint inspection1 citation
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Respond appropriately to all alleged violations.
Aug 4, 2025: complaint inspection1 citation
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 18, 2025: standard inspection7 citations
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Provide enough food/fluids to maintain a resident’s health.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 18, 2025: standard and complaint inspection3 citations
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Give the resident’s representative the ability to exercise the resident’s rights.
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Provide medically-related social services to help each resident achieve the highest possible quality of life.
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Hire a qualified full-time social worker in a facility with more than 120 beds.
Feb 20, 2025: complaint inspection3 citations
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Honor the resident’s right to manage his or her financial affairs.
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 11, 2024: complaint inspection1 citation
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
May 30, 2024: standard inspection5 citations
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PASARR screening for Mental disorders or Intellectual Disabilities
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Provide and implement an infection prevention and control program.
May 30, 2024: complaint inspection1 citation
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 1, 2024: complaint inspection3 citations
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Respond appropriately to all alleged violations.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Hire a qualified full-time social worker in a facility with more than 120 beds.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Dec 1, 1983.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
- 125 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 13 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.63 nurse hours per resident per day
The Wisconsin average is 4.25.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Wisconsin average |
|---|---|---|
| Nurse hours per resident per day | 3.63 | 4.25 |
| Of which registered nurses | 0.83 | 0.98 |
| At weekends | 3.21 | 3.75 |
| Nursing staff turnover | 52.4% | 46.7% |
| Registered nurse turnover | 53.8% | 40.1% |
| Administrators who left | 1 | Not given |
Who owns it?
- Nshc Wisconsin LLC owns 100% directly since Apr 4, 2017.
- North Shore Healthcare LLC and Cliftonlarsonallen and Wipfli LLP and Nsh Rehab LLC and Continuum Therapy Partners LLC and Cibc Bank USA run it.
- 22 owners or officers are people: Jeffrey C Hoehn (owns 5% or more through other companies, 50%); Jeffrey C Hoehn (corporate director, 50%); Jeffrey C Hoehn (runs it (operational or managerial control), 50%); Troy T Baumann (owns 5% or more through other companies, 50%); Troy T Baumann (corporate director, 50%); Troy T Baumann (runs it (operational or managerial control), 50%); Brian Purtell (runs it (operational or managerial control)); Brian Purtell (additional disclosable party (controls, leases property to, or provides services to the home)); Lauren Greer (runs it (operational or managerial control)); Lauren Greer (additional disclosable party (controls, leases property to, or provides services to the home)); Jeffrey C Hoehn (additional disclosable party (controls, leases property to, or provides services to the home)); Troy T Baumann (additional disclosable party (controls, leases property to, or provides services to the home)); Christina Belongia (runs it (operational or managerial control)); Christina Belongia (additional disclosable party (controls, leases property to, or provides services to the home)); Colleen Patzer (runs it (operational or managerial control)); Colleen Patzer (additional disclosable party (controls, leases property to, or provides services to the home)); James Bruno (runs it (operational or managerial control)); James Bruno (additional disclosable party (controls, leases property to, or provides services to the home)); Kristin Molski (runs it (operational or managerial control)); Kristin Molski (additional disclosable party (controls, leases property to, or provides services to the home)); Darren Gee (runs it (operational or managerial control)); Darren Gee (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of North Shore Healthcare (57 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| North Shore Healthcare LLC | Runs it (operational or managerial control) | 100% | Apr 4, 2017 |
| Nshc Wisconsin LLC | Owns 5% or more directly | 100% | Apr 4, 2017 |
| Cibc Bank USA | Holds 5% or more of the mortgage | 100% | Dec 31, 2024 |
| Cibc Bank USA | Holds 5% or more security interest | 100% | Dec 31, 2024 |
| Cliftonlarsonallen | Runs it (operational or managerial control) | May 22, 2018 | |
| Cliftonlarsonallen | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| 1640 Shawano Avenue LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 10, 2020 | |
| North Shore Healthcare LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| Wipfli LLP | Runs it (operational or managerial control) | Feb 1, 2025 | |
| Wipfli LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| Nsh Rehab LLC | Runs it (operational or managerial control) | Mar 1, 2025 | |
| Nsh Rehab LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| Continuum Therapy Partners LLC | Runs it (operational or managerial control) | Mar 1, 2025 | |
| Continuum Therapy Partners LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| Cibc Bank USA | Runs it (operational or managerial control) | Dec 31, 2024 |
How do residents fare?
- CMS rates its quality measures 1 of 5 (Wisconsin average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 1 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 23.5 miles, this one had the 2nd most health citations at the latest inspection cycle (11; the middle value was 6).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Green Bay Health Services This nursing home | 11 | |
| Serenity Spring Senior Living at Green Bay | 0.4 | 4 |
| Woodside Lutheran Home | 3.2 | 1 |
| Odd Fellow Home | 3.3 | 13 |
| Rennes Health and Rehab Center-De Pere | 5.8 | 2 |
| Anna John Resident Centered Care Community | 5.8 | 6 |
| Edenbrook of Green Bay | 6.2 | 9 |
| Brown Cty Comm Treatment Ctr-Bayshore Village | 6.9 | 2 |
| Good Shepherd Services Ltd | 12.9 | 7 |
| St Paul Elder Services, Inc. | 20.9 | 1 |
| Little Chute Health Services | 21.1 | 11 |
| Edenbrook of Appleton North | 23.5 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.