Hillview Health Center
A nursing home in Elizabethton, Tennessee 37643
1666 Hillview Drive, Elizabethton, Tennessee 37643. (423) 542-5061.
- Not fully inspected in over two years (CMS flag)
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 3 health citations at the latest inspection cycle Tennessee average: 4.3
- 3.83 nurse hours per resident per day Tennessee average: 3.82
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 health citations at the latest inspection cycle
The Tennessee average is 4.3.
Last standard inspection Nov 14, 2023.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
All 3 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Nov 14, 2023: standard inspection3 citations
-
Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
-
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Oct 28, 2002.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, federal.
- 76 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 0 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.83 nurse hours per resident per day
The Tennessee average is 3.82.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Tennessee average |
|---|---|---|
| Nurse hours per resident per day | 3.83 | 3.82 |
| Of which registered nurses | 0.72 | 0.60 |
| At weekends | 2.99 | 3.32 |
| Nursing staff turnover | 43.5% | 48.6% |
| Registered nurse turnover | 40% | 43.2% |
| Administrators who left | 0 | Not given |
Who owns it?
- Ocoee Foundation Inc. owns 100% directly since Jun 19, 2008.
- Twin Rivers Health & Rehabilitation LLC and Pioneer Consulting LLC and Ocoee Foundation Inc. run it.
- 22 owners or officers are people: John J Sheehan (corporate officer, 100%); Clinton Davis (runs it (operational or managerial control), 100%); John J Sheehan (runs it (operational or managerial control)); John J Sheehan (on the governing body (managing control)); John J Sheehan (additional disclosable party (controls, leases property to, or provides services to the home)); John Sheehan (runs it (operational or managerial control)); John Sheehan (on the governing body (managing control)); Kathleen S Kupchynsky (runs it (operational or managerial control)); Kathleen S Kupchynsky (on the governing body (managing control)); Michelle Holcombe (runs it (operational or managerial control)); Michelle Holcombe (additional disclosable party (controls, leases property to, or provides services to the home)); Clinton Davis (additional disclosable party (controls, leases property to, or provides services to the home)); Frank Alan Smith (runs it (operational or managerial control)); Margaret Sheehan (runs it (operational or managerial control)); Margaret Sheehan (on the governing body (managing control)); Don Bradley (runs it (operational or managerial control)); Joshua Cannon (runs it (operational or managerial control)); Joshua Cannon (additional disclosable party (controls, leases property to, or provides services to the home)); Dorothy C Phillips (runs it (operational or managerial control)); Dorothy C Phillips (on the governing body (managing control)); Victoria Shankle (additional disclosable party (controls, leases property to, or provides services to the home)); William Burton (runs it (operational or managerial control)).
- Part of Twin Rivers Health & Rehabilitation (11 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Twin Rivers Health & Rehabilitation LLC | Runs it (operational or managerial control) | 100% | Jan 1, 2019 |
| Ocoee Foundation Inc. | Owns a share directly | 100% | Jun 19, 2008 |
| Twin Rivers Health & Rehabilitation LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 26, 2025 | |
| Pioneer Consulting LLC | Runs it (operational or managerial control) | Jan 1, 2019 | |
| Pioneer Consulting LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 26, 2025 | |
| Ocoee Foundation Inc. | Runs it (operational or managerial control) | Jun 19, 2008 | |
| Ocoee Foundation Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 19, 2008 | |
| Ocoee Hillview Property LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2008 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Tennessee average 3.7).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 12.2 miles, this one had the 4th most health citations at the latest inspection cycle (3; the middle value was 2).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Hillview Health Center This nursing home | 3 | |
| Hermitage Health Center | 0.1 | 1 |
| Life Care Center of Elizabethton | 1.1 | 9 |
| Ivy Hall Nursing Home | 1.3 | 0 |
| Signature Healthcare of Elizabethton Rehab & Welln | 1.7 | 4 |
| Abundant Christian Living Community Rehabilitation | 7.3 | 2 |
| Princeton Transitional Care & Assisted Living | 7.4 | 2 |
| Agape Rehabilitation & Nursing Center, A Waters Cm | 7.5 | 2 |
| Nhc Healthcare, Johnson City | 8.1 | 0 |
| The Waters of Johnson City, LLC | 8.7 | 3 |
| Lakebridge, A Waters Community, LLC | 8.9 | 1 |
| Life Care Center of Gray | 12.2 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.