Oak Hollow of Sumter Rehabilitation Center
A nursing home in Sumter, South Carolina 29154
1761 Pinewood Road, Sumter, South Carolina 29154. (803) 340-0307.
- Cited for abuse (CMS flag)
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The short answer
Record last released by CMS on Oct 8, 2026.
- 1of 5 CMS’s overall rating
- 7 health citations at the latest inspection cycle South Carolina average: 3.7
- 3.30 nurse hours per resident per day South Carolina average: 3.84
- 4 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 health citations at the latest inspection cycle
The South Carolina average is 3.7.
Last standard inspection May 1, 2026.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Apr 24, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
When those citations happened
29 citations in 6 months of the last 36. Last cited Jul 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 29 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 9 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 8, 2026. Updated monthly.
Jul 2, 2026: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 1, 2026: standard inspection4 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 1, 2026: complaint inspection1 citation
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 18, 2025: standard inspection7 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Provide and implement an infection prevention and control program.
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Ensure resident rooms meet each resident’s needs.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 20, 2024: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 24, 2024: complaint inspection4 citations
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Observe each nurse aide’s job performance and give regular training.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nov 8, 2023: standard inspection9 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Provide safe and appropriate respiratory care for a resident when needed.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Provide timely, quality laboratory services/tests to meet the needs of residents.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jun 21, 1991.
- Not on CMS’s special focus list.
- CMS marks it with its abuse icon: cited for abuse or neglect that harmed a resident.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
- 96 certified beds.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
Has it been fined or penalized?
- 4 fines in the last three years, $54,820 in all.
- 1 Medicare payment denial in the last three years.
- 9 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Dec 20, 2024 | Fine | $36,221 |
| Apr 24, 2024 | Medicare payment denial | Not given |
| Apr 24, 2024 | Fine | $8,105 |
| Apr 24, 2024 | Fine | $8,105 |
| Apr 24, 2024 | Fine | $2,389 |
Who does the caring?
3.30 nurse hours per resident per day
The South Carolina average is 3.84.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | This home | South Carolina average |
|---|---|---|
| Nurse hours per resident per day | 3.30 | 3.84 |
| Of which registered nurses | 0.43 | 0.63 |
| At weekends | 2.70 | 3.33 |
| Nursing staff turnover | 66% | 45.9% |
| Registered nurse turnover | 83.3% | 42.1% |
| Administrators who left | 0 | Not given |
Who owns it?
- Rhp Operations Holdings, LLC owns 100% directly since May 1, 2025.
- 9 owners or officers are people: Traci Pollard (runs it (operational or managerial control)); Traci Pollard (additional disclosable party (controls, leases property to, or provides services to the home)); David Tenwick (on the governing body (managing control)); Loreli R Munford (runs it (operational or managerial control)); Loreli R Munford (additional disclosable party (controls, leases property to, or provides services to the home)); Brent Morrison (runs it (operational or managerial control)); Brent Morrison (on the governing body (managing control)); Brent Morrison (additional disclosable party (controls, leases property to, or provides services to the home)); Ken Taylor (on the governing body (managing control)).
- Part of Regional Health Properties (5 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Oct 27, 2026. Updated monthly.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Regional Health Properties Inc. | Owns a share through other companies | 100% | May 1, 2025 |
| Rhp Operations Holdings, LLC | Owns a share directly | 100% | May 1, 2025 |
| Kb Hud Master Tenant, LLC | Holds 5% or more of the mortgage | 100% | May 1, 2025 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 31, 2025 | |
| Regional Health Properties Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2025 | |
| Kb Hud Master Tenant, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2025 |
How do residents fare?
- CMS rates its quality measures 1 of 5 (South Carolina average 3.5).
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 1 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 32.8 miles, this one had the 5th most health citations at the latest inspection cycle (7; the middle value was 4).
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Oak Hollow of Sumter Rehabilitation Center This nursing home | 7 | |
| Nhc Healthcare - Sumter | 5.4 | 1 |
| Sumter East Health & Rehabilitation Center | 6.0 | 9 |
| Pocotaligo River Health and Rehab | 13.1 | 4 |
| Lake Marion Nursing Facility | 17.5 | 1 |
| Calhoun Convalescent Center | 25.5 | 12 |
| Sedgewood Manor Health Care Center | 26.1 | 10 |
| Mccoy Memorial Nursing Center | 26.2 | 2 |
| Springdale Healthcare Center | 29.5 | 8 |
| Wildewood Downs | 31.5 | 2 |
| Life Care Center of Columbia | 32.2 | 4 |
| Kershaw Health Karesh Long Term Care | 32.8 | 4 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 8, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 8, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 8, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 8, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.