Rehab at Shannondell
A nursing home in Audubon, Pennsylvania 19403
5000 Shannondell Drive, Audubon, Pennsylvania 19403. (610) 728-5400.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 5 health citations at the latest inspection cycle Pennsylvania average: 10.0
- 3.97 nurse hours per resident per day Pennsylvania average: 3.90
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 health citations at the latest inspection cycle
The Pennsylvania average is 10.0.
Last standard inspection Apr 28, 2026.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
11 citations in 4 months of the last 36. Last cited Apr 2026. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 11 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 5 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 28, 2026: standard inspection3 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Provide safe and appropriate respiratory care for a resident when needed.
Apr 28, 2026: standard and complaint inspection2 citations
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Respond appropriately to all alleged violations.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 30, 2025: complaint inspection2 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 4, 2024: complaint inspection1 citation
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Jul 11, 2024: standard inspection3 citations
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure medication error rates are not 5 percent or greater.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Is it certified, and in good standing?
- Certified for Medicare since Jan 31, 2006.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
- 120 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 5 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.97 nurse hours per resident per day
The Pennsylvania average is 3.90.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Pennsylvania average |
|---|---|---|
| Nurse hours per resident per day | 3.97 | 3.90 |
| Of which registered nurses | 1.03 | 0.78 |
| At weekends | 3.40 | 3.52 |
| Nursing staff turnover | 35.4% | 44.6% |
| Registered nurse turnover | 24.1% | 39.4% |
| Administrators who left | 0 | Not given |
Who owns it?
- Builders Acceptance Corp owns 100% directly since Jan 1, 2007.
- 26 owners or officers are people: David Rittenhouse (owns 5% or more directly, 100%); David Rittenhouse (owns a share directly, 100%); Ronald Frank (runs it (operational or managerial control)); Dorothy Scott (runs it (operational or managerial control)); Jim A Sorom (corporate officer); Jim A Sorom (runs it (operational or managerial control)); Jim A Sorom (additional disclosable party (controls, leases property to, or provides services to the home)); Payce J Handler Haley (runs it (operational or managerial control)); Payce J Handler Haley (additional disclosable party (controls, leases property to, or provides services to the home)); Gregory Wethey (runs it (operational or managerial control)); Gregory Wethey (additional disclosable party (controls, leases property to, or provides services to the home)); Wendy Kim (runs it (operational or managerial control)); Wendy Kim (additional disclosable party (controls, leases property to, or provides services to the home)); Daniel Freed (runs it (operational or managerial control)); Daniel Freed (additional disclosable party (controls, leases property to, or provides services to the home)); Jenn A Joyce (runs it (operational or managerial control)); Jenn A Joyce (additional disclosable party (controls, leases property to, or provides services to the home)); David Rittenhouse (corporate officer); David Rittenhouse (on the governing body (managing control)); David Rittenhouse (additional disclosable party (controls, leases property to, or provides services to the home)); Kelly O Moore (runs it (operational or managerial control)); Kelly O Moore (additional disclosable party (controls, leases property to, or provides services to the home)); Victoria L Williamson (runs it (operational or managerial control)); Victoria L Williamson (additional disclosable party (controls, leases property to, or provides services to the home)); Scott R Darrenkamp (runs it (operational or managerial control)); Scott R Darrenkamp (additional disclosable party (controls, leases property to, or provides services to the home)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Builders Acceptance Corp | Owns 5% or more directly | 100% | Jan 1, 2007 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2025 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Pennsylvania average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 6.1 miles, this one had the 9th most health citations at the latest inspection cycle (5; the middle value was 6.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Rehab at Shannondell This nursing home | 5 | |
| King of Prussia Skilled Nursing and Rehabilitation | 2.2 | 12 |
| Norriton Square Nursing and Rehabilitation Center | 4.1 | 10 |
| Markley Rehabilitation and Healthcare Center | 4.3 | 4 |
| Onyx Nursing & Rehabilitation | 4.4 | 7 |
| Ivory Nursing & Rehabilitation | 4.7 | 6 |
| Suburban Woods Health & Reha | 5.0 | 6 |
| Parkhouse Rehabilitation and Nursing Center | 5.6 | 20 |
| The Phoenix Center for Rehabilitation and Nursing | 5.6 | 19 |
| Meadowood | 5.9 | 4 |
| Aristacare at Meadow Springs | 6.1 | 16 |
| Wayne Center | 6.1 | 2 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.