West Chester Rehabilitation and Healthcare Center
A nursing home in West Chester, Pennsylvania 19382
800 West Miner Street, West Chester, Pennsylvania 19382. (610) 696-3120.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s overall rating
- 9 health citations at the latest inspection cycle Pennsylvania average: 10.0
- 3.45 nurse hours per resident per day Pennsylvania average: 3.90
- 2 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 health citations at the latest inspection cycle
The Pennsylvania average is 10.0.
Last standard inspection Oct 3, 2024.
Most serious in three years: immediate jeopardy to health or safety (J), at a standard inspection on May 6, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
25 citations in 9 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 25 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 10 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jun 30, 2026: complaint inspection1 citation
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Provide enough food/fluids to maintain a resident’s health.
May 11, 2026: complaint inspection2 citations
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Provide timely, quality laboratory services/tests to meet the needs of residents.
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Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Feb 27, 2025: complaint inspection1 citation
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 3, 2024: standard inspection6 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Aug 15, 2024: complaint inspection1 citation
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 6, 2024: standard inspection9 citations
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Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Respond appropriately to all alleged violations.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Mar 26, 2024: complaint inspection1 citation
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Provide enough food/fluids to maintain a resident’s health.
Feb 28, 2024: complaint inspection2 citations
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 17, 2024: complaint inspection2 citations
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Reasonably accommodate the needs and preferences of each resident.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 31, 1987.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 180 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 2 fines in the last three years, $40,019 in all.
- No Medicare payment denials in the last three years.
- 10 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Aug 15, 2024 | Fine | $23,218 |
| May 6, 2024 | Fine | $16,801 |
Who does the caring?
3.45 nurse hours per resident per day
The Pennsylvania average is 3.90.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Pennsylvania average |
|---|---|---|
| Nurse hours per resident per day | 3.45 | 3.90 |
| Of which registered nurses | 0.52 | 0.78 |
| At weekends | 3.15 | 3.52 |
| Nursing staff turnover | 39.1% | 44.6% |
| Registered nurse turnover | 30.4% | 39.4% |
| Administrators who left | 0 | Not given |
Who owns it?
- Quinto Nexgen LLC owns 78.6% directly since Oct 7, 2022; Ukr Nexgen LLC owns 20% directly since Oct 7, 2022.
- Reliant Pro Rehab LLC and Marquis Limited LLC and Live Well Plus LLC run it.
- 14 owners or officers are people: Dina Harman (on the governing body (managing control)); Dina Harman (additional disclosable party (controls, leases property to, or provides services to the home)); Mindee Posen (corporate officer); Mindee Posen (on the governing body (managing control)); Mindee Posen (additional disclosable party (controls, leases property to, or provides services to the home)); Andrew Graf (runs it (operational or managerial control)); Andrew Graf (additional disclosable party (controls, leases property to, or provides services to the home)); Yogesh V Viroja (on the governing body (managing control)); Yogesh V Viroja (additional disclosable party (controls, leases property to, or provides services to the home)); Laura Graham (runs it (operational or managerial control)); Laura Graham (on the governing body (managing control)); Laura Graham (additional disclosable party (controls, leases property to, or provides services to the home)); Beverly Fry (on the governing body (managing control)); Beverly Fry (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Marquis Health Services (90 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Quinto Nexgen LLC | Owns 5% or more directly | 78.6% | Oct 7, 2022 |
| Tryko Nexgen Holdings LLC | Owns 5% or more through other companies | 56.8% | Oct 7, 2022 |
| Yr Nexgen Tr | Owns 5% or more through other companies | 28.4% | Oct 7, 2022 |
| Rsbrmk Holdings LLC | Owns 5% or more through other companies | 21.8% | Oct 7, 2022 |
| Nfr 2020 Irrv Tr | Owns 5% or more through other companies | 21.8% | Oct 7, 2022 |
| Ukr Nexgen LLC | Owns 5% or more directly | 20% | Oct 7, 2022 |
| Uak 2020 Irrv Tr | Owns 5% or more through other companies | 19.99% | Oct 7, 2022 |
| Sk Nexgen Tr | Owns 5% or more through other companies | 14.2% | Oct 7, 2022 |
| Yk Nexgen Tr | Owns 5% or more through other companies | 14.2% | Oct 7, 2022 |
| Tryko Nexgen Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| Reliant Pro Rehab LLC | Runs it (operational or managerial control) | Oct 7, 2022 | |
| Reliant Pro Rehab LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| Yr Nexgen Tr | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Marquis Limited LLC | Runs it (operational or managerial control) | Oct 7, 2022 | |
| Marquis Limited LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| Sk Nexgen Tr | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Rsbrmk Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Live Well Plus LLC | Runs it (operational or managerial control) | Dec 27, 2024 | |
| Nfr 2020 Irrv Tr | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Yk Nexgen Tr | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Ukr Nexgen LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| West Chester Real Property LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Cibc Bank USA | Holds 5% or more of the mortgage | Oct 7, 2022 | |
| Cibc Bank USA | Holds 5% or more security interest | Oct 7, 2022 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 | |
| Uak 2020 Irrv Tr | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| Quinto Nexgen LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 7, 2022 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2025 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (Pennsylvania average 3.8).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 3 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 7.6 miles, this one had the 3rd most health citations at the latest inspection cycle (9; the middle value was 4.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| West Chester Rehabilitation and Healthcare Center This nursing home | 9 | |
| Barclay Friends | 1.6 | 0 |
| Park Lane Post Acute LLC | 2.5 | 5 |
| Pocopson Home | 4.1 | 0 |
| Aventura at Pembrooke | 4.3 | 24 |
| Crosslands | 4.7 | 2 |
| Exton Post Acute | 5.5 | 13 |
| Continuing Care at Maris Grove | 6.5 | 4 |
| St Martha Center for Rehabilitation & Healthcare | 6.9 | 3 |
| Brinton Manor Nursing and Rehabilitation Center | 7.0 | 8 |
| Green Meadows Nursing & Rehabilitation Center | 7.2 | 8 |
| Kendal at Longwood | 7.6 | 0 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.