Hearth Record

Phoebe Allentown Health Care Center

A nursing home in Allentown, Pennsylvania 18104

1925 Turner Street, Allentown, Pennsylvania 18104. (610) 794-5300.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 19 citations in 6 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (K). Every month

Each figure’s source sits beside it, in its section below.

What these words mean8
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Immediate jeopardy
CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 health citations at the latest inspection cycle

The Pennsylvania average is 10.0.

Last standard inspection Jun 12, 2026.

Most serious in three years: immediate jeopardy to health or safety (K), at a complaint inspection on Aug 19, 2025

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

19 citations in 6 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (K). The last 3 years, to Nov 5, 2026.

19 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 19 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 3 came from complaint inspections.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Jun 12, 2026: standard inspection7 citations

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.

    Rule F0605. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Ensure each resident receives an accurate assessment.

    Rule F0641. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

    Rule F0656. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Rule F0694. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Rule F0698. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 20, 2026.

Aug 19, 2025: complaint inspection1 citation

  • Provide and implement an infection prevention and control program.

    Rule F0880. K: immediate jeopardy to health or safety. From a complaint. Correction date, as CMS recorded it: Sep 30, 2025.

Jul 17, 2025: standard inspection3 citations

  • Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 27, 2025.

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Rule F0688. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 27, 2025.

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Rule F0689. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 27, 2025.

May 12, 2025: complaint inspection1 citation

  • Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Rule F0550. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jun 12, 2025.

Apr 24, 2025: complaint inspection1 citation

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: May 29, 2025.

Aug 8, 2024: standard inspection6 citations

  • Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Rule F0561. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

  • Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

    Rule F0656. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

  • Provide activities to meet all resident’s needs.

    Rule F0679. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Rule F0688. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Sep 17, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since Jan 1, 1967.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as non profit, corporation.
  • 343 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • 1 fine in the last three years, $11,087 in all.
  • No Medicare payment denials in the last three years.
  • 3 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Fines and payment denials, newest first
DateKindAmount
Jul 17, 2025Fine$11,087

Who does the caring?

3.71 nurse hours per resident per day

The Pennsylvania average is 3.90.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homePennsylvania average
Nurse hours per resident per day3.713.90
Of which registered nurses0.420.78
At weekends3.443.52
Nursing staff turnover44%44.6%
Registered nurse turnover52.2%39.4%
Administrators who left1Not given

Who owns it?

  • Phoebe Services Inc. and Physician and Tactical Healthcare Services LLC and Phoebe-Devitt Homes run it.
  • 91 owners or officers are people: William Worley (runs it (operational or managerial control)); William Worley (trustee); Matthew Rassler (corporate director); Matthew Rassler (runs it (operational or managerial control)); Matthew Rassler (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Sandra Stiles (corporate director); Sandra Stiles (runs it (operational or managerial control)); Sandra Stiles (additional disclosable party (controls, leases property to, or provides services to the home)); Kelly Bock (corporate director); Kelly Bock (runs it (operational or managerial control)); Kelly Bock (additional disclosable party (controls, leases property to, or provides services to the home)); Richard Barley (runs it (operational or managerial control)); Richard Barley (additional disclosable party (controls, leases property to, or provides services to the home)); Daniel E Collier (runs it (operational or managerial control)); Daniel E Collier (additional disclosable party (controls, leases property to, or provides services to the home)); Darren Morris (corporate director); Darren Morris (runs it (operational or managerial control)); Emmett Lien (runs it (operational or managerial control)); Emmett Lien (trustee); Nicholas Tranguch (runs it (operational or managerial control)); Nicholas Tranguch (trustee); Joenel Toleno Torrillo (corporate director); Joenel Toleno Torrillo (runs it (operational or managerial control)); Joenel Toleno Torrillo (additional disclosable party (controls, leases property to, or provides services to the home)); Patricia Steiner (owns 5% or more directly); Patricia Steiner (runs it (operational or managerial control)); Patricia Steiner (additional disclosable party (controls, leases property to, or provides services to the home)); Lisa Frantz (runs it (operational or managerial control)); Lisa Frantz (additional disclosable party (controls, leases property to, or provides services to the home)); Carrie Call (runs it (operational or managerial control)); Carrie Call (trustee); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Faith Palermo (corporate director); Faith Palermo (runs it (operational or managerial control)); Faith Palermo (additional disclosable party (controls, leases property to, or provides services to the home)); Robert Miller (runs it (operational or managerial control)); Robert Miller (trustee); Robert Bertolette (runs it (operational or managerial control)); Robert Bertolette (trustee); Thomas Baer (corporate officer); Thomas Baer (runs it (operational or managerial control)); Thomas Baer (additional disclosable party (controls, leases property to, or provides services to the home)); Jason Shott (corporate officer); Jason Shott (runs it (operational or managerial control)); Jason Shott (additional disclosable party (controls, leases property to, or provides services to the home)); Michael Pfleegor (owns 5% or more directly); Michael Pfleegor (runs it (operational or managerial control)); Michael Pfleegor (additional disclosable party (controls, leases property to, or provides services to the home)); David Smith (runs it (operational or managerial control)); David Smith (trustee); Tracy Alfaro (runs it (operational or managerial control)); Tracy Alfaro (additional disclosable party (controls, leases property to, or provides services to the home)); Haniff Skeete (runs it (operational or managerial control)); Haniff Skeete (trustee); Carmen Bell (runs it (operational or managerial control)); Carmen Bell (trustee); Teri Haddad (owns 5% or more directly); Teri Haddad (additional disclosable party (controls, leases property to, or provides services to the home)); Candace Mason (owns 5% or more directly); Candace Mason (runs it (operational or managerial control)); Candace Mason (additional disclosable party (controls, leases property to, or provides services to the home)); Daniel Moser (runs it (operational or managerial control)); Daniel Moser (trustee); Joshua Sloan (runs it (operational or managerial control)); Joshua Sloan (trustee); Kenneth Charette (runs it (operational or managerial control)); Kenneth Charette (trustee); Scott Stevenson (corporate officer); Scott Stevenson (corporate director); Scott Stevenson (runs it (operational or managerial control)); Scott Stevenson (additional disclosable party (controls, leases property to, or provides services to the home)); Scott Calvert (corporate director); Scott Calvert (runs it (operational or managerial control)); Scott Calvert (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Renaldo (additional disclosable party (controls, leases property to, or provides services to the home)); Frank Tiano (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Debora Merrill (runs it (operational or managerial control)); Debora Merrill (trustee); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Rob Khanuja (corporate director); Rob Khanuja (runs it (operational or managerial control)); Rob Khanuja (additional disclosable party (controls, leases property to, or provides services to the home)); Marie Staska-Pier (corporate officer); Marie Staska-Pier (runs it (operational or managerial control)); Marie Staska-Pier (additional disclosable party (controls, leases property to, or provides services to the home)); William Hacker (runs it (operational or managerial control)); William Hacker (trustee); Bonita Bates (runs it (operational or managerial control)); Bonita Bates (trustee).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Phoebe Services Inc.Runs it (operational or managerial control)Dec 29, 1989
Friends Services for the AgingAdditional disclosable party (controls, leases property to, or provides services to the home)May 1, 2018
Physician and Tactical Healthcare Services LLCRuns it (operational or managerial control)Jan 1, 2025
Physician and Tactical Healthcare Services LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
General Health Care Resources, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Mar 12, 2019
People 2.0 GlobalAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 30, 2023
Cross Country Healthcare Inc.Additional disclosable party (controls, leases property to, or provides services to the home)May 2, 2016
Phoebe-Devitt HomesRuns it (operational or managerial control)Feb 13, 1966
Phoebe-Devitt HomesAdditional disclosable party (controls, leases property to, or provides services to the home)Oct 30, 2025
Baker Tilly Advisory Group LPAdditional disclosable party (controls, leases property to, or provides services to the home)May 29, 2024
Good News Home Care CorpAdditional disclosable party (controls, leases property to, or provides services to the home)May 2, 2023

How do residents fare?

  • CMS rates its quality measures 3 of 5 (Pennsylvania average 3.8).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating3 of 5
Health inspections3 of 5
Staffing3 of 5
Quality measures3 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 5.6 miles, this one had the 5th most health citations at the latest inspection cycle (7; the middle value was 7).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
PlaceMiles awayCitations, latest cycle
Phoebe Allentown Health Care Center This nursing home7
Jewel Healthcare and Rehabilitation Center0.53
Good Shepherd Home Raker Center1.83
Cedar Crest Post Acute2.59
Cedarbrook Senior Care and Rehabilitation2.78
Lehigh Valley Hospital Tsu2.81
Fellowship Manor3.02
Luther Crest Nursing Facility3.20
Riverton Rehabilitation and Healthcare Center4.47
Complete Care at Lehigh LLC5.112
Holy Family Manor5.47
Bethlehem South Skilled Nursing and Rehabilitation5.615

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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