Hearth Record

Providence Care Center

A nursing home in Sandusky, Ohio 44870

2025 Hayes Avenue, Sandusky, Ohio 44870. (419) 627-2273.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 28 citations in 6 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (J). Every month

Each figure’s source sits beside it, in its section below.

What these words mean8
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Immediate jeopardy
CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

23 health citations at the latest inspection cycle

The Ohio average is 10.5.

Last standard inspection May 21, 2025.

Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Jun 26, 2026

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

28 citations in 6 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.

28 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 28 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 18 came from complaint inspections.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Jun 26, 2026: complaint inspection4 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. J: immediate jeopardy to health or safety. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

  • Ensure that residents are free from significant medication errors.

    Rule F0760. J: immediate jeopardy to health or safety. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Rule F0688. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

  • Provide safe and appropriate respiratory care for a resident when needed.

    Rule F0695. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

May 28, 2026: complaint inspection2 citations

  • Respond appropriately to all alleged violations.

    Rule F0610. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Rule F0842. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 15, 2026.

Mar 3, 2026: complaint inspection2 citations

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Rule F0686. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 24, 2026.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 24, 2026.

Jul 10, 2025: complaint inspection3 citations

  • Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Rule F0580. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Rule F0609. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Respond appropriately to all alleged violations.

    Rule F0610. E: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

May 21, 2025: standard inspection10 citations

  • Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Rule F0580. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Assess the resident when there is a significant change in condition

    Rule F0637. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Rule F0657. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Assist a resident in gaining access to vision and hearing services.

    Rule F0685. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Rule F0689. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Ensure that residents are free from significant medication errors.

    Rule F0760. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Dispose of garbage and refuse properly.

    Rule F0814. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Rule F0842. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

  • Implement a program that monitors antibiotic use.

    Rule F0881. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 13, 2025.

May 21, 2025: standard and complaint inspection5 citations

  • Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Rule F0584. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Rule F0604. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.

    Rule F0605. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Rule F0677. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jul 13, 2025.

Sep 26, 2024: complaint inspection2 citations

  • Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Rule F0580. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Oct 16, 2024.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Oct 16, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since Jan 1, 1995.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as non profit, church related.
  • 138 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • No fines in the last three years.
  • No Medicare payment denials in the last three years.
  • 18 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Who does the caring?

3.36 nurse hours per resident per day

The Ohio average is 3.71.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homeOhio average
Nurse hours per resident per day3.363.71
Of which registered nurses0.540.64
At weekends3.033.29
Nursing staff turnover49%49%
Registered nurse turnover68.4%44.4%
Administrators who left1Not given

Who owns it?

  • Chi Living Communities owns 100% directly since Nov 1, 2014.
  • Commonspirit Health and Ulrichpinciotti Design Group, LLC and Concept Rehab, Inc. and Chi Living Communities and Ohio Newspapers, Inc. and Icp Inc. and Prelude Systems, Inc. and Forvis Mazars LLP and The Northern Trust Company run it.
  • 57 owners or officers are people: Ted Hazard (corporate director); Ted Hazard (runs it (operational or managerial control)); Ted Hazard (additional disclosable party (controls, leases property to, or provides services to the home)); Joan Longhin-Howard (runs it (operational or managerial control)); Joan Longhin-Howard (additional disclosable party (controls, leases property to, or provides services to the home)); Caitlin Cecil (corporate director); Caitlin Cecil (runs it (operational or managerial control)); Caitlin Cecil (additional disclosable party (controls, leases property to, or provides services to the home)); Ramonda Riffle (runs it (operational or managerial control)); Stacey Grubbs (corporate director); Stacey Grubbs (runs it (operational or managerial control)); Stacey Grubbs (additional disclosable party (controls, leases property to, or provides services to the home)); Shirley Felder (runs it (operational or managerial control)); Marcelina Valliant (runs it (operational or managerial control)); Dianne Mcfarland (runs it (operational or managerial control)); Dianne Mcfarland (additional disclosable party (controls, leases property to, or provides services to the home)); Terika Richardson Mbanu (on the governing body (managing control)); Lisa Wallen (runs it (operational or managerial control)); Mitch Melfi (on the governing body (managing control)); Jennifer Nagel (corporate director); Jennifer Nagel (runs it (operational or managerial control)); Jennifer Nagel (additional disclosable party (controls, leases property to, or provides services to the home)); Amy Fox (runs it (operational or managerial control)); Casey Howard (runs it (operational or managerial control)); Casey Howard (additional disclosable party (controls, leases property to, or provides services to the home)); Gina Lucas (additional disclosable party (controls, leases property to, or provides services to the home)); Kathryn Stidham (additional disclosable party (controls, leases property to, or provides services to the home)); Jennifer Voelker (runs it (operational or managerial control)); Jennifer Voelker (additional disclosable party (controls, leases property to, or provides services to the home)); Heather Rehmer (corporate officer); Heather Rehmer (runs it (operational or managerial control)); Heather Rehmer (additional disclosable party (controls, leases property to, or provides services to the home)); Prentice Lipsey (corporate officer); Prentice Lipsey (on the governing body (managing control)); Pauline Basinger (runs it (operational or managerial control)); Barbara Snodgrass (corporate director); Barbara Snodgrass (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew Wine (corporate director); Matthew Wine (runs it (operational or managerial control)); Matthew Wine (additional disclosable party (controls, leases property to, or provides services to the home)); Darrin R Bunting (runs it (operational or managerial control)); Darrin R Bunting (additional disclosable party (controls, leases property to, or provides services to the home)); Christina Finn (corporate director); Christina Finn (runs it (operational or managerial control)); Christina Finn (additional disclosable party (controls, leases property to, or provides services to the home)); Denice Day (runs it (operational or managerial control)); Denice Day (additional disclosable party (controls, leases property to, or provides services to the home)); Alisa Iffland (corporate officer); Alisa Iffland (runs it (operational or managerial control)); Alisa Iffland (additional disclosable party (controls, leases property to, or provides services to the home)); Shelly Murriel (corporate director); Shelly Murriel (runs it (operational or managerial control)); Shelly Murriel (additional disclosable party (controls, leases property to, or provides services to the home)); Kyle Munroe (corporate director); Kyle Munroe (runs it (operational or managerial control)); Kyle Munroe (additional disclosable party (controls, leases property to, or provides services to the home)); Shawn Lind (runs it (operational or managerial control)).
  • Part of Commonspirit Health (18 homes in CMS’s data).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Sylvania Franciscan HealthOwns 5% or more through other companies100%Nov 1, 2014
Commonspirit HealthOwns 5% or more through other companies100%Nov 1, 2014
Chi Living CommunitiesOwns 5% or more directly100%Nov 1, 2014
Sylvania Franciscan HealthAdditional disclosable party (controls, leases property to, or provides services to the home)Nov 1, 2014
Commonspirit HealthRuns it (operational or managerial control)Nov 1, 2014
Commonspirit HealthAdditional disclosable party (controls, leases property to, or provides services to the home)Nov 1, 2014
Ulrichpinciotti Design Group, LLCRuns it (operational or managerial control)Jul 1, 2011
Concept Rehab, Inc.Runs it (operational or managerial control)Jan 5, 2015
Concept Rehab, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
Chi Living CommunitiesRuns it (operational or managerial control)Apr 10, 2017
Chi Living CommunitiesAdditional disclosable party (controls, leases property to, or provides services to the home)Apr 10, 2017
Ohio Newspapers, Inc.Runs it (operational or managerial control)Jul 1, 2011
Ohio Newspapers, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
Icp Inc.Runs it (operational or managerial control)Feb 1, 2024
Icp Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
Prelude Systems, Inc.Runs it (operational or managerial control)Apr 1, 2017
Prelude Systems, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
Forvis Mazars LLPRuns it (operational or managerial control)Aug 16, 2019
Forvis Mazars LLPAdditional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
The Northern Trust CompanyRuns it (operational or managerial control)Nov 1, 2014
The Northern Trust CompanyAdditional disclosable party (controls, leases property to, or provides services to the home)Apr 8, 2025
Richter and AssociatesAdditional disclosable party (controls, leases property to, or provides services to the home)Feb 1, 2019

How do residents fare?

  • CMS rates its quality measures 5 of 5 (Ohio average 4.5).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating2 of 5
Health inspections1 of 5
Staffing1 of 5
Quality measures5 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 14.4 miles, this one had the 1st most health citations at the latest inspection cycle (23; the middle value was 5.5).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
PlaceMiles awayCitations, latest cycle
Providence Care Center This nursing home23
Ohio Veterans Home1.79
Concord Care and Rehabilitation Center2.02
Parkvue Health Care Center3.42
The Meadows at Osborn Park4.212
Admirals Pointe Nursing & Rehabilitation6.81
Otterbein North Shore7.67
Vista Care Center of Milan11.716
Edgewood Manor Rehabilitation & Healthcare Center12.214
Willows at Bellevue13.40
Bellevue Care Center13.72
Twilight Gardens Nursing and Rehabilitation14.44

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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