Westerville Post Acute
A nursing home in Westerville, Ohio 43081
1060 Eastwind Drive, Westerville, Ohio 43081. (614) 895-1038.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 23 health citations at the latest inspection cycle Ohio average: 10.5
- 3.40 nurse hours per resident per day Ohio average: 3.71
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
23 health citations at the latest inspection cycle
The Ohio average is 10.5.
Last standard inspection Jun 30, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Mar 27, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
34 citations in 6 months of the last 36. Last cited May 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 34 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 21 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
May 21, 2026: complaint inspection3 citations
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Reasonably accommodate the needs and preferences of each resident.
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Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Provide and implement an infection prevention and control program.
May 7, 2026: complaint inspection4 citations
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Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Provide activities to meet all resident’s needs.
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Ensure that residents are free from significant medication errors.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 31, 2025: complaint inspection1 citation
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 30, 2025: standard inspection13 citations
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide activities to meet all resident’s needs.
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Provide enough food/fluids to maintain a resident’s health.
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Provide care or services that was trauma informed and/or culturally competent.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 30, 2025: standard and complaint inspection3 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure that residents are free from significant medication errors.
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Provide and implement an infection prevention and control program.
Mar 27, 2024: complaint inspection2 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure medication error rates are not 5 percent or greater.
Feb 21, 2024: complaint inspection4 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Dec 6, 2023: complaint inspection4 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Dec 30, 1983.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 130 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $214,868 in all.
- 1 Medicare payment denial in the last three years.
- 21 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Feb 21, 2024 | Medicare payment denial | Not given |
| Feb 21, 2024 | Fine | $214,868 |
Who does the caring?
3.40 nurse hours per resident per day
The Ohio average is 3.71.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Ohio average |
|---|---|---|
| Nurse hours per resident per day | 3.40 | 3.71 |
| Of which registered nurses | 0.68 | 0.64 |
| At weekends | 3.00 | 3.29 |
| Nursing staff turnover | 28.4% | 49% |
| Registered nurse turnover | 35.7% | 44.4% |
| Administrators who left | 1 | Not given |
Who owns it?
- Providence Group NH, LLC owns 100% directly since Dec 1, 2024.
- Providence Group NH, LLC runs it.
- 8 owners or officers are people: Jason H Murray (owns a share through other companies, 35.2%); Mark D Hancock (owns a share through other companies, 35.2%); John T Mitchell (corporate officer); Frederick G Apt (corporate officer); Joshua O Jergensen (corporate officer); Michael Mers (runs it (operational or managerial control)); Michael Mers (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Edward Mceldowney (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of PACS Group (277 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Providence Group NH, LLC | Owns 5% or more directly | 100% | Dec 1, 2024 |
| Pacs Holdings, LLC | Owns 5% or more through other companies | 100% | Dec 1, 2024 |
| Pacs Group, Inc. | Owns 5% or more through other companies | 100% | Dec 1, 2024 |
| SNF Oh Holdco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 | |
| Welltower Op LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 | |
| Well Pm Holdco Jv LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 | |
| Providence Group NH, LLC | Runs it (operational or managerial control) | Dec 1, 2024 | |
| Providence Administrative Consulting Services Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 | |
| Well Integra Master Jv LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 | |
| Welltower Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2024 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Ohio average 4.5).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 5.2 miles, this one had the 2nd most health citations at the latest inspection cycle (23; the middle value was 10).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Westerville Post Acute This nursing home | 23 | |
| Westerwood Rehabilitation | 1.4 | 7 |
| Inniswood Health and Rehabilitation | 1.4 | 2 |
| Forest Hills Center | 1.8 | 38 |
| Buckeye Terrace Rehabilitation and Nursing Center | 2.0 | 9 |
| Landings of Westerville Health and Rehab the | 2.6 | 0 |
| The Laurels of Walden Park | 3.4 | 20 |
| The Laurels of Gahanna | 4.2 | 19 |
| Otterbein New Albany | 4.4 | 11 |
| New Albany Care Center | 5.1 | 4 |
| Laurels of Norworth the | 5.2 | 5 |
| Otterbein Gahanna | 5.2 | 16 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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