Hearth Record

Maple Knoll Village

A nursing home in Cincinnati, Ohio 45246

11100 Springfield Pike, Cincinnati, Ohio 45246. (513) 782-2788.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 10 citations in 3 months of the last 36. Last cited May 2026. Most serious: actual harm (G). Every month

Each figure’s source sits beside it, in its section below.

What these words mean7
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 health citations at the latest inspection cycle

The Ohio average is 10.5.

Last standard inspection May 11, 2026.

Most serious in three years: actual harm (G), at a standard inspection on May 11, 2026

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

10 citations in 3 months of the last 36. Last cited May 2026. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.

10 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 10 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 2 came from complaint inspections.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

May 11, 2026: standard inspection4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Rule F0689. G: actual harm. The provider has asked for a review. Correction date, as CMS recorded it: May 29, 2026.

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Rule F0677. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 29, 2026.

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Rule F0761. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 29, 2026.

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 29, 2026.

Sep 25, 2025: complaint inspection2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Rule F0677. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Nov 19, 2025.

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Rule F0689. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Nov 19, 2025.

Dec 21, 2023: standard inspection4 citations
  • Respond appropriately to all alleged violations.

    Rule F0610. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 11, 2024.

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Rule F0686. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 11, 2024.

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Rule F0698. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 11, 2024.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 11, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since May 1, 1978.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as non profit, corporation.
  • 80 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • No fines in the last three years.
  • 1 Medicare payment denial in the last three years.
  • 2 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

On record, newest first
DateWhatDetail
May 11, 2026Medicare payment denial

Who does the caring?

3.69 nurse hours per resident per day

The Ohio average is 3.71.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homeOhio average
Nurse hours per resident per day3.693.71
Of which registered nurses0.810.64
At weekends3.433.29
Nursing staff turnover46.1%49%
Registered nurse turnover9.1%44.4%
Administrators who left0Not given

Who owns it?

  • Bhi Retirement Communities Inc. and Concept Rehab, Inc. and Forvis Mazars, LLP and Tcf National Bank run it.
  • 64 owners or officers are people: A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Megan E Ulrich (corporate officer); Megan E Ulrich (runs it (operational or managerial control)); Jeffrey Caldwell (corporate director); Jeffrey Caldwell (runs it (operational or managerial control)); Marc George (corporate director); Marc George (runs it (operational or managerial control)); Marc George (additional disclosable party (controls, leases property to, or provides services to the home)); L. Dean Jones (corporate director); L. Dean Jones (runs it (operational or managerial control)); Vijayalakshmi Chinta (runs it (operational or managerial control)); Vijayalakshmi Chinta (additional disclosable party (controls, leases property to, or provides services to the home)); Fred Robbins (corporate director); Fred Robbins (runs it (operational or managerial control)); Jeffrey A Terp (corporate director); Jeffrey A Terp (runs it (operational or managerial control)); Sharon Taylor (corporate director); Sharon Taylor (runs it (operational or managerial control)); Sharon Taylor (additional disclosable party (controls, leases property to, or provides services to the home)); Wendy L. Meredith (corporate director); Wendy L. Meredith (runs it (operational or managerial control)); Margaret Oakes (runs it (operational or managerial control)); Margaret Oakes (additional disclosable party (controls, leases property to, or provides services to the home)); Jane Richardson (corporate director); Jane Richardson (runs it (operational or managerial control)); Debbie Cattran (corporate director); Debbie Cattran (runs it (operational or managerial control)); Debbie Cattran (additional disclosable party (controls, leases property to, or provides services to the home)); Brian Robert Ellis (corporate director); Brian Robert Ellis (runs it (operational or managerial control)); Douglass B Dalton (corporate director); Douglass B Dalton (runs it (operational or managerial control)); Katherine Rhyan (corporate director); Katherine Rhyan (runs it (operational or managerial control)); Katherine Rhyan (additional disclosable party (controls, leases property to, or provides services to the home)); Beth Kelly (corporate director); Beth Kelly (runs it (operational or managerial control)); Jane A. Seigel (corporate director); Jane A. Seigel (runs it (operational or managerial control)); Elizabeth Koselke (corporate director); Elizabeth Koselke (runs it (operational or managerial control)); Nancy Dawson (runs it (operational or managerial control)); Nancy Dawson (additional disclosable party (controls, leases property to, or provides services to the home)); Tim Mcgowan (corporate officer); Tim Mcgowan (runs it (operational or managerial control)); Tim Mcgowan (additional disclosable party (controls, leases property to, or provides services to the home)); Roger Miller (corporate director); Roger Miller (runs it (operational or managerial control)); John S. Dattilo (corporate officer); John S. Dattilo (runs it (operational or managerial control)); John S. Dattilo (additional disclosable party (controls, leases property to, or provides services to the home)); Roger E. Weideman II (corporate officer); Roger E. Weideman II (runs it (operational or managerial control)); Roger E. Weideman II (additional disclosable party (controls, leases property to, or provides services to the home)); Laura Perez (corporate director); Laura Perez (runs it (operational or managerial control)); Laura Perez (additional disclosable party (controls, leases property to, or provides services to the home)); Joseph Volker (corporate director); Joseph Volker (runs it (operational or managerial control)); Joseph Volker (additional disclosable party (controls, leases property to, or provides services to the home)); Cordaisha Stevenson (runs it (operational or managerial control)); Cordaisha Stevenson (additional disclosable party (controls, leases property to, or provides services to the home)); John Bloomstrom (corporate director); John Bloomstrom (runs it (operational or managerial control)).
  • Part of Bhi Senior Living (9 homes in CMS’s data).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Tcf National BankHolds 5% or more of the mortgage40.88%Jan 1, 2025
An organisation CMS lists without a nameAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
Plante & Moran PLLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
Bhi Retirement Communities Inc.Runs it (operational or managerial control)Jan 1, 2025
Bhi Retirement Communities Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
Concept Rehab, Inc.Runs it (operational or managerial control)Jan 1, 2025
Concept Rehab, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
Forvis Mazars, LLPRuns it (operational or managerial control)Jun 1, 2023
Forvis Mazars, LLPAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 1, 2023
Tcf National BankRuns it (operational or managerial control)Jan 1, 2025
Tcf National BankAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025

How do residents fare?

  • CMS rates its quality measures 5 of 5 (Ohio average 4.5).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating5 of 5
Health inspections4 of 5
Staffing4 of 5
Quality measures5 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 4.7 miles, this one had the 9th most health citations at the latest inspection cycle (3; the middle value was 5.5).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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