Helen Hayes Hospital R H C F
A nursing home in West Haverstraw, New York 10993
51 N Rt 9w, West Haverstraw, New York 10993. (845) 786-4000.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 5of 5 CMS’s overall rating
- 1 health citation at the latest inspection cycle New York average: 8.1
- 6.90 nurse hours per resident per day New York average: 3.69
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
1 health citation at the latest inspection cycle
The New York average is 8.1.
Last standard inspection Feb 7, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
1 citation in 1 month of the last 36. Last cited Feb 2025. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 1 citation in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Feb 7, 2025: standard inspection1 citation
-
Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jun 21, 2000.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, state.
- 25 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 0 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
6.90 nurse hours per resident per day
The New York average is 3.69.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | New York average |
|---|---|---|
| Nurse hours per resident per day | 6.90 | 3.69 |
| Of which registered nurses | 3.19 | 0.73 |
| At weekends | 5.95 | 3.20 |
| Nursing staff turnover | 35.9% | 40.3% |
| Registered nurse turnover | 31.6% | 39.6% |
| Administrators who left | Not given | Not given |
Who owns it?
- State of New York Comptrollers Office owns 100% directly since Jan 1, 1966.
- 51 owners or officers are people: Yvonne Evans (corporate officer, 100%); Flora Bernard (runs it (operational or managerial control)); Flora Bernard (additional disclosable party (controls, leases property to, or provides services to the home)); Carrie Leitner (runs it (operational or managerial control)); Carrie Leitner (additional disclosable party (controls, leases property to, or provides services to the home)); Laurell Renee Jeffrey (runs it (operational or managerial control)); Laurell Renee Jeffrey (additional disclosable party (controls, leases property to, or provides services to the home)); Veronica Ruffin-Ellis (runs it (operational or managerial control)); Veronica Ruffin-Ellis (on the governing body (managing control)); Veronica Ruffin-Ellis (additional disclosable party (controls, leases property to, or provides services to the home)); John Gagliardo (runs it (operational or managerial control)); John Gagliardo (on the governing body (managing control)); John Gagliardo (additional disclosable party (controls, leases property to, or provides services to the home)); Smitha Karuthedom (runs it (operational or managerial control)); Smitha Karuthedom (on the governing body (managing control)); Smitha Karuthedom (additional disclosable party (controls, leases property to, or provides services to the home)); Scott Kenny (runs it (operational or managerial control)); Scott Kenny (additional disclosable party (controls, leases property to, or provides services to the home)); Catherine Golub (runs it (operational or managerial control)); Catherine Golub (additional disclosable party (controls, leases property to, or provides services to the home)); Lisa Fielack (runs it (operational or managerial control)); Lisa Fielack (additional disclosable party (controls, leases property to, or provides services to the home)); Nathalie Begho (runs it (operational or managerial control)); Nathalie Begho (additional disclosable party (controls, leases property to, or provides services to the home)); Angela Kilkenny (runs it (operational or managerial control)); Angela Kilkenny (additional disclosable party (controls, leases property to, or provides services to the home)); John Ficucello (runs it (operational or managerial control)); John Ficucello (on the governing body (managing control)); John Ficucello (additional disclosable party (controls, leases property to, or provides services to the home)); Scott Guevin (corporate officer); Scott Guevin (runs it (operational or managerial control)); Scott Guevin (on the governing body (managing control)); Scott Guevin (additional disclosable party (controls, leases property to, or provides services to the home)); Elisa Delgardo (runs it (operational or managerial control)); Elisa Delgardo (on the governing body (managing control)); Elisa Delgardo (additional disclosable party (controls, leases property to, or provides services to the home)); Kayshawn Macharie (runs it (operational or managerial control)); Kayshawn Macharie (on the governing body (managing control)); Kayshawn Macharie (additional disclosable party (controls, leases property to, or provides services to the home)); Florise Madelon (runs it (operational or managerial control)); Florise Madelon (additional disclosable party (controls, leases property to, or provides services to the home)); Yvonne Evans (runs it (operational or managerial control)); Yvonne Evans (on the governing body (managing control)); Yvonne Evans (additional disclosable party (controls, leases property to, or provides services to the home)); O’neil Denton (runs it (operational or managerial control)); O’neil Denton (additional disclosable party (controls, leases property to, or provides services to the home)); Julie Lucero (runs it (operational or managerial control)); Julie Lucero (on the governing body (managing control)); Julie Lucero (additional disclosable party (controls, leases property to, or provides services to the home)); Megan Glassey (runs it (operational or managerial control)); Megan Glassey (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of State of New York Comptroller’s Office (7 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| State of New York Comptrollers Office | Owns 5% or more directly | 100% | Jan 1, 1966 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (New York average 3.9).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 5 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 6.6 miles, this one had the 11th most health citations at the latest inspection cycle (1; the middle value was 13).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Helen Hayes Hospital R H C F This nursing home | 1 | |
| Helen Hayes Hospital T C U | 0.0 | 0 |
| Northern Riverview Health Care, Inc. | 1.4 | 19 |
| Springvale Nursing & Rehabilitation Center | 3.7 | 14 |
| New York State Veterans Home at Montrose | 4.0 | 12 |
| Sky View Rehabilitation & Health Care Center L L C | 4.1 | 6 |
| Friedwald Center for Rehab and Nursing, L L C | 4.6 | 15 |
| Pine Valley Center for Rehabilitation and Nursing | 5.6 | 9 |
| Tolstoy Foundation Rehabilitation and Nrsg Center | 6.2 | 14 |
| Cedar Manor Nursing & Rehabilitation Center | 6.5 | 16 |
| Nyack Ridge Rehabilitation and Nursing Center | 6.5 | 23 |
| Northern Manor Geriatric Center Inc. | 6.6 | 10 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.