Western New York State Veterans Home
A nursing home in Batavia, New York 14020
220 Richmond Avenue, Batavia, New York 14020. (585) 345-2000.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 5of 5 CMS’s overall rating
- 0 health citations at the latest inspection cycle New York average: 8.1
- 3.33 nurse hours per resident per day New York average: 3.69
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
0 health citations at the latest inspection cycle
The New York average is 8.1.
Last standard inspection Jan 30, 2026.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
All 1 citation in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Nov 17, 2023: standard inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Aug 30, 1995.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, state.
- 126 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 0 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.33 nurse hours per resident per day
The New York average is 3.69.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | New York average |
|---|---|---|
| Nurse hours per resident per day | 3.33 | 3.69 |
| Of which registered nurses | 0.69 | 0.73 |
| At weekends | 2.79 | 3.20 |
| Nursing staff turnover | 51.1% | 40.3% |
| Registered nurse turnover | 65.2% | 39.6% |
| Administrators who left | Not given | Not given |
Who owns it?
- State of New York Comptrollers Office owns 100% directly since Apr 1, 1995.
- State of New York Comptrollers Office and Partners Medical Group PLLC run it.
- 16 owners or officers are people: Danielle Bierfeldt (runs it (operational or managerial control)); Danielle Bierfeldt (additional disclosable party (controls, leases property to, or provides services to the home)); Jodi Mcmaster (runs it (operational or managerial control)); Jodi Mcmaster (additional disclosable party (controls, leases property to, or provides services to the home)); Michael Furness (runs it (operational or managerial control)); Michael Furness (on the governing body (managing control)); Michael Furness (additional disclosable party (controls, leases property to, or provides services to the home)); Rachael Asermily (runs it (operational or managerial control)); Rachael Asermily (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew Schultz (runs it (operational or managerial control)); Matthew Schultz (on the governing body (managing control)); Matthew Schultz (additional disclosable party (controls, leases property to, or provides services to the home)); Steven Buslovich (runs it (operational or managerial control)); Steven Buslovich (additional disclosable party (controls, leases property to, or provides services to the home)); Lawrence Piselli (runs it (operational or managerial control)); Lawrence Piselli (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of State of New York Comptroller’s Office (7 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| State of New York Comptrollers Office | Owns 5% or more directly | 100% | Apr 1, 1995 |
| State of New York Comptrollers Office | Runs it (operational or managerial control) | 100% | Apr 1, 1995 |
| State of New York Comptrollers Office | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 1, 1995 | |
| Partners Medical Group PLLC | Runs it (operational or managerial control) | Apr 1, 2022 | |
| Partners Medical Group PLLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 31, 2025 | |
| Bonadio & Co LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 1, 2018 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 20, 2025 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (New York average 3.9).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 22.8 miles, this one had the 12th most health citations at the latest inspection cycle (0; the middle value was 4.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Western New York State Veterans Home This nursing home | 0 | |
| The Grand Rehabilitation and Nursing at Batavia | 0.8 | 7 |
| Premier Genesee Center for Nrsg and Rehabilitation | 1.1 | 4 |
| Leroy Village Green Residential Health C F, Inc. | 10.6 | 2 |
| The Villages of Orleans Health and Rehabilitation | 15.8 | 14 |
| Orchard Rehabilitation & Nursing Center | 16.7 | 5 |
| Medina Memorial Hospital SNF | 17.9 | 2 |
| Wyoming County Community Hospitals SNF | 18.0 | 2 |
| East Side Nursing and Rehab | 19.0 | 5 |
| Elderwood of Lakeside at Brockport | 19.4 | 4 |
| Brothers of Mercy Nursing & Rehabilitation Center | 20.3 | 10 |
| Absolut Center for Nursing and Rehabilitation at G | 22.8 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.