The Pines at Utica Center for Nursing and Rehab
A nursing home in Utica, New York 13501
1800 Butterfield Ave, Utica, New York 13501. (315) 797-3570.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 10 health citations at the latest inspection cycle New York average: 8.1
- 3.88 nurse hours per resident per day New York average: 3.69
- 2 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 health citations at the latest inspection cycle
The New York average is 8.1.
Last standard inspection Jul 22, 2025.
Most serious in three years: actual harm (G), at a complaint inspection on Nov 5, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
17 citations in 4 months of the last 36. Last cited Nov 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 17 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 6 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Nov 5, 2025: complaint inspection1 citation
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 22, 2025: standard inspection8 citations
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Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide enough food/fluids to maintain a resident’s health.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Jul 22, 2025: standard and complaint inspection1 citation
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Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 20, 2025: complaint inspection3 citations
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Ensure the resident’s doctor reviews the resident’s care, writes, signs and dates progress notes and orders, at each required visit.
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Ensure that residents are free from significant medication errors.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 12, 2024: standard inspection3 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 12, 2024: standard and complaint inspection1 citation
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Provide care and assistance to perform activities of daily living for any resident who is unable.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jan 14, 1973.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 117 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 2 fines in the last three years, $39,286 in all.
- No Medicare payment denials in the last three years.
- 6 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Nov 5, 2025 | Fine | $30,498 |
| Feb 20, 2025 | Fine | $8,788 |
Who does the caring?
3.88 nurse hours per resident per day
The New York average is 3.69.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | New York average |
|---|---|---|
| Nurse hours per resident per day | 3.88 | 3.69 |
| Of which registered nurses | 0.36 | 0.73 |
| At weekends | 3.29 | 3.20 |
| Nursing staff turnover | 46.2% | 40.3% |
| Registered nurse turnover | 63.6% | 39.6% |
| Administrators who left | 1 | Not given |
Who owns it?
- 46 owners or officers are people: Susan Ostreicher (owns 5% or more directly, 17.83%); Morris Fuchs (owns 5% or more directly, 8.33%); David Cohen (owns 5% or more directly, 6.67%); Laurence Roberts (owns 5% or more directly, 6.67%); Nechama Biderman (owns 5% or more directly, 6.67%); Michael Lipman (owns 5% or more directly, 5%); Magda Manela (owns 5% or more directly, 5%); Chaim Goldenberg (owns 5% or more directly, 5%); Sylvia Pollack (owns a share directly, 4.17%); Dvora Skoczylas (owns a share directly, 4%); Marc Ephram Ostreicher (owns a share directly, 3.54%); Yitzchok Steg (owns a share directly, 3.54%); Gerald Neuman (owns a share directly, 3.33%); David Ostreicher (owns a share directly, 2.92%); Rebecca Lopiansky (owns a share directly, 2.92%); Schmuel Laufer (owns a share directly, 2.5%); Mordechai Eisen (owns a share directly, 2.5%); Josef Skoczylas (owns a share directly, 2%); Albert David (owns a share directly, 1.67%); Moshe Shaya-Mograby (owns a share directly, 1.67%); Barry Bokow (owns a share directly, 1%); Fay Geffner (owns a share directly, 1%); Jennifer Gerber (owns a share directly, 0.69%); Elissa Warman (owns a share directly, 0.69%); Rachel Lyons (owns a share directly, 0.69%); Marvin J. Ostreicher (additional disclosable party (controls, leases property to, or provides services to the home)); Magda Manela (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Joseph Gilmartin (runs it (operational or managerial control)); Thomas Joseph Gilmartin (additional disclosable party (controls, leases property to, or provides services to the home)); David Ostreicher (additional disclosable party (controls, leases property to, or provides services to the home)); Barry Bokow (runs it (operational or managerial control)); Barry Bokow (additional disclosable party (controls, leases property to, or provides services to the home)); Nancy Snyder (runs it (operational or managerial control)); Nancy Snyder (additional disclosable party (controls, leases property to, or provides services to the home)); Marc Ephram Ostreicher (runs it (operational or managerial control)); Marc Ephram Ostreicher (additional disclosable party (controls, leases property to, or provides services to the home)); David Cohen (additional disclosable party (controls, leases property to, or provides services to the home)); Elizabeth Almeida (additional disclosable party (controls, leases property to, or provides services to the home)); Susan Ostreicher (additional disclosable party (controls, leases property to, or provides services to the home)); Morris Fuchs (additional disclosable party (controls, leases property to, or provides services to the home)); Shayna Steg (additional disclosable party (controls, leases property to, or provides services to the home)); Kareem Hamad (runs it (operational or managerial control)); Kareem Hamad (additional disclosable party (controls, leases property to, or provides services to the home)); Tzivy Roberts (additional disclosable party (controls, leases property to, or provides services to the home)); Michael Bokow (additional disclosable party (controls, leases property to, or provides services to the home)); Rebecca Lopiansky (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of National Health Care Associates (42 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ghl Enterprises | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Susan Ostreicher Family Trust 2012 | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Preferred Professional Services LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Ep Utica Crossing Realty LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| BPB Ventures LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Cedar Hill Ng Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Preferred Therapy Solutions LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| National Health Care Associates Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 15, 2025 | |
| Bnb Health Care Funds LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Oak Drive Ng Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Mso Associates LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Marvin Ostreicher Family Trust 2012 | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Rolling Hill Ng Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 | |
| Juniper Ng Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2008 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (New York average 3.9).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 12.6 miles, this one had the 7th most health citations at the latest inspection cycle (10; the middle value was 10.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| The Pines at Utica Center for Nursing and Rehab This nursing home | 10 | |
| The Grand Rehabilitation and Nursing at Utica | 0.3 | 16 |
| Oneida Center for Rehabilitation and Nursing | 0.7 | 11 |
| Utica Rehabilitation & Nursing Center | 1.1 | 3 |
| Mvhs Rehabilitation and Nursing Center | 1.2 | 6 |
| Charles T Sitrin Health Care Center Inc. | 2.6 | 13 |
| Masonic Care Community of New York | 3.5 | 13 |
| Presbyterian Home for Central New York Inc. | 4.5 | 11 |
| Katherine Luther Residential Hlth Care & Rehab | 5.9 | 12 |
| Trustees of Eastern Star Hall & Home of the N Y S | 6.1 | 9 |
| The Grand Rehabilitation and Nursing at Mohawk | 11.5 | 10 |
| Waterville Residential Care Center | 12.6 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.