Casa Real
A nursing home in Santa Fe, New Mexico 87505
1650 Galisteo Street, Santa Fe, New Mexico 87505. (505) 984-8313.
- On CMS’s special focus list
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 8, 2026.
- Not rated CMS’s overall rating
- 29 health citations at the latest inspection cycle New Mexico average: 17.9
- 3.63 nurse hours per resident per day New Mexico average: 3.54
- 3 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
29 health citations at the latest inspection cycle
The New Mexico average is 17.9.
Last standard inspection Jan 6, 2026.
Most serious in three years: immediate jeopardy to health or safety (K), at a standard inspection on Jul 16, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
When those citations happened
76 citations in 12 months of the last 36. Last cited Jun 2026. Most serious: immediate jeopardy to health or safety (K). The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 76 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 34 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 8, 2026. Updated monthly.
Jun 24, 2026: complaint inspection2 citations
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Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 8, 2026: complaint inspection3 citations
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Provide safe and appropriate respiratory care for a resident when needed.
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Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident’s well being.
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Provide and implement an infection prevention and control program.
Mar 26, 2026: complaint inspection6 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Reasonably accommodate the needs and preferences of each resident.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 6, 2026: standard inspection17 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Assist a resident in gaining access to vision and hearing services.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
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Implement a program that monitors antibiotic use.
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Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Jan 6, 2026: standard and complaint inspection1 citation
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
Mar 27, 2025: complaint inspection4 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Prepare residents for a safe transfer or discharge from the nursing home.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 23, 2025: complaint inspection5 citations
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide appropriate foot care.
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Provide and implement an infection prevention and control program.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Oct 24, 2024: complaint inspection4 citations
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Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 24, 2024: complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Keep residents’ personal and medical records private and confidential.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 7, 2024: complaint inspection2 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure services provided by the nursing facility meet professional standards of quality.
Jul 16, 2024: standard inspection25 citations
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide enough food/fluids to maintain a resident’s health.
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Let each resident or the resident’s legal representative access or purchase copies of all the resident’s records.
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Assess the resident when there is a significant change in condition
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PASARR screening for Mental disorders or Intellectual Disabilities
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
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Provide activities to meet all resident’s needs.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide or obtain dental services for each resident.
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Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Jul 16, 2024: standard and complaint inspection2 citations
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide routine and 24-hour emergency dental care for each resident.
Mar 14, 2024: complaint inspection1 citation
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 3, 2023: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jan 10, 1985.
- On CMS’s special focus list, which CMS keeps for homes with a history of serious problems.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 118 certified beds.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
Has it been fined or penalized?
- 3 fines in the last three years, $153,051 in all.
- 2 Medicare payment denials in the last three years.
- 34 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 8, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Jan 6, 2026 | Fine | $24,486 |
| Sep 24, 2024 | Medicare payment denial | Not given |
| Sep 24, 2024 | Fine | $32,760 |
| Jul 16, 2024 | Medicare payment denial | Not given |
| Jul 16, 2024 | Fine | $95,805 |
Who does the caring?
3.63 nurse hours per resident per day
The New Mexico average is 3.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | This home | New Mexico average |
|---|---|---|
| Nurse hours per resident per day | 3.63 | 3.54 |
| Of which registered nurses | 0.40 | 0.63 |
| At weekends | 3.19 | 3.10 |
| Nursing staff turnover | 61.9% | 53.3% |
| Registered nurse turnover | 53.8% | 53.6% |
| Administrators who left | 1 | Not given |
Who owns it?
- Genesis Omg Operations LLC owns 100% directly since Nov 1, 2018.
- 9 owners or officers are people: Arnold M Whitman (owns 5% or more through other companies, 9.6%); Steven E Fishman (owns 5% or more through other companies, 5.2%); Laura Bridgeford (corporate officer, 0%); Carlos Yanez (runs it (operational or managerial control)); Carlos Yanez (additional disclosable party (controls, leases property to, or provides services to the home)); Avi Pinchas Mendelson (corporate officer, 0%); Michael T Berg (corporate officer, 0%); Emily Rothman (runs it (operational or managerial control)); Emily Rothman (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Genesis Healthcare (184 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Oct 24, 2026. Updated monthly.
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Genesis Omg Operations LLC | Owns 5% or more directly | 100% | Nov 1, 2018 |
| Gen Operations I LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Gen Operations II LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Fc-Gen Operations Investment LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Sundance Rehabilitation Holdco Inc. | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Genesis Healthcare LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Sun Healthcare Group Inc. | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Genesis Healthcare Inc. | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| GHC Holdings LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Genesis Holdings LLC | Owns 5% or more through other companies | 100% | Nov 1, 2018 |
| Hccf Management Group Xi LLC | Owns 5% or more through other companies | 21% | Nov 1, 2018 |
| Zac Properties Xi LLC | Owns 5% or more through other companies | 12% | Nov 1, 2018 |
| Welltower Op LLC | Owns 5% or more through other companies | 5.7% | Jun 1, 2024 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 21, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 21, 2025 |
How do residents fare?
- CMS hasn’t rated this home’s quality measures.
CMS, Provider Information and State and US Averages. Released Oct 8, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | Not rated |
| Health inspections | Not rated |
| Staffing | Not rated |
| Quality measures | Not rated |
How does it compare nearby?
- Among the 12 nearest homes, within 49.1 miles, this one had the 1st most health citations at the latest inspection cycle (29; the middle value was 17).
CMS, Provider Information. Released Oct 8, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Casa Real This nursing home | 29 | |
| Santa Fe Care Center | 0.2 | 21 |
| Los Alamos Wellness & Rehabilitation | 24.4 | 16 |
| The NM Behavioral Health Institute at Las Vegas | 40.1 | 13 |
| La Vida Buena Healthcare | 41.1 | 27 |
| The Neighborhood in Rio Rancho | 48.2 | 11 |
| Las Palomas Center | 48.2 | 27 |
| Bear Canyon Rehabilitation Center | 48.3 | 14 |
| La Vida Llena | 48.7 | 11 |
| Rio Rancho Center | 48.9 | 25 |
| Canyon Transitional Rehabilitation Center, LLC | 49.1 | 7 |
| Fiesta Park Wellness & Rehabilitation | 49.1 | 18 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 8, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.