The Carrolton of Dunn
A nursing home in Dunn, North Carolina 28335
711 Susan Tart Road, Dunn, North Carolina 28335. (910) 892-8843.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 6 health citations at the latest inspection cycle North Carolina average: 4.6
- 2.70 nurse hours per resident per day North Carolina average: 3.87
- 4 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 health citations at the latest inspection cycle
The North Carolina average is 4.6.
Last standard inspection Nov 18, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Aug 21, 2026
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
24 citations in 6 months of the last 36. Last cited Aug 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 24 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 9 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Aug 21, 2026: complaint inspection1 citation
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Ensure that residents are free from significant medication errors.
Nov 18, 2025: standard inspection5 citations
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 8, 2025: complaint inspection1 citation
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 10, 2025: complaint inspection2 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 8, 2024: standard inspection10 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Assure that each resident’s assessment is updated at least once every 3 months.
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Provide enough food/fluids to maintain a resident’s health.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 8, 2024: standard and complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 31, 2024: complaint inspection2 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Sep 5, 1990.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 100 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 4 fines in the last three years, $82,377 in all.
- 1 Medicare payment denial in the last three years.
- 9 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Aug 21, 2026 | Fine | $27,378 |
| Jun 10, 2025 | Medicare payment denial | Not given |
| Jun 10, 2025 | Fine | $37,909 |
| Oct 8, 2024 | Fine | $8,545 |
| Oct 8, 2024 | Fine | $8,545 |
Who does the caring?
2.70 nurse hours per resident per day
The North Carolina average is 3.87.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | North Carolina average |
|---|---|---|
| Nurse hours per resident per day | 2.70 | 3.87 |
| Of which registered nurses | 0.20 | 0.62 |
| At weekends | 2.39 | 3.40 |
| Nursing staff turnover | 56.8% | 48.7% |
| Registered nurse turnover | Not given | 45.7% |
| Administrators who left | 0 | Not given |
Who owns it?
- C. Saunders Roberson, Jr., As Trustee of the Judith Roberson Dixon Irr owns 50% directly since Feb 28, 2020.
- Carrolton Facility Management, LLC runs it.
- 12 owners or officers are people: Deborah Powell Figlewski (owns 5% or more directly, 12.5%); Denise Russell (owns 5% or more directly, 12.5%); Earl Powell (owns 5% or more directly, 12.5%); John Powell (owns 5% or more directly, 12.5%); Alan Wrench (runs it (operational or managerial control)); Alan Wrench (additional disclosable party (controls, leases property to, or provides services to the home)); Sonya Rozier (runs it (operational or managerial control)); Sonya Rozier (additional disclosable party (controls, leases property to, or provides services to the home)); Carrol Saunders Roberson (runs it (operational or managerial control)); Carrol Saunders Roberson (additional disclosable party (controls, leases property to, or provides services to the home)); Lakshman Rao (corporate director); Lakshman Rao (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Carrolton Nursing Homes (6 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Carrolton Facility Management, LLC | Runs it (operational or managerial control) | 100% | Oct 1, 2020 |
| C. Saunders Roberson, Jr., As Trustee of the Judith Roberson Dixon Irr | Owns 5% or more directly | 50% | Feb 28, 2020 |
| Carrolton Facility Management, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 4, 2026 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (North Carolina average 3.5).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 22.3 miles, this one had the 3rd most health citations at the latest inspection cycle (6; the middle value was 3).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| The Carrolton of Dunn This nursing home | 6 | |
| Harnett Woods Nursing and Rehabilitation Center | 1.4 | 2 |
| Liberty Healthcare Services of Golden Years Nursin | 7.7 | 1 |
| Liberty Commons Nursing & Rehabilitation Center of | 8.4 | 7 |
| Lillington Health and Rehabilitation Center | 10.8 | 3 |
| Emerald Health & Rehab Center | 12.3 | 5 |
| Whispering Pines Nursing & Rehab Center | 20.1 | 3 |
| Bethesda Health Care Facility | 20.2 | 3 |
| Fuquay-Varina Health and Rehabilitation Center | 21.5 | 10 |
| Woodlands Nursing & Rehabilitation Center | 22.0 | 2 |
| Highland House Rehabilitation and Healthcare | 22.2 | 6 |
| Barbour Court Nursing and Rehabilitation Center | 22.3 | 3 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.