Cabarrus Health and Rehabilitation Center
A nursing home in Concord, North Carolina 28025
430 Brookwood Avenue NE, Concord, North Carolina 28025. (704) 788-4115.
- Cited for abuse (CMS flag)
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 11 health citations at the latest inspection cycle North Carolina average: 4.6
- 3.49 nurse hours per resident per day North Carolina average: 3.87
- 7 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 health citations at the latest inspection cycle
The North Carolina average is 4.6.
Last standard inspection Jul 27, 2026.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Jul 18, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
56 citations in 11 months of the last 36. Last cited Jul 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 56 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 29 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jul 27, 2026: standard inspection6 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Protect each resident from the wrongful use of the resident’s belongings or money.
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide bedrooms that don’t allow residents to see each other when privacy is needed.
Jul 27, 2026: standard and complaint inspection3 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Ensure that residents are free from significant medication errors.
Nov 18, 2025: complaint inspection2 citations
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
Aug 7, 2025: complaint inspection2 citations
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Provide appropriate foot care.
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jul 18, 2025: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 27, 2025: standard inspection8 citations
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Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
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Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Ensure each resident receives an accurate assessment.
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Provide safe, appropriate pain management for a resident who requires such services.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Jun 27, 2025: standard and complaint inspection8 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Apr 11, 2025: complaint inspection2 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 9, 2025: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 2, 2024: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 29, 2024: complaint inspection5 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure that residents are free from significant medication errors.
Jul 16, 2024: complaint inspection1 citation
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 18, 2024: standard inspection13 citations
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Observe each nurse aide’s job performance and give regular training.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
-
Ensure each resident’s drug regimen must be free from unnecessary drugs.
-
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Apr 18, 2024: standard and complaint inspection1 citation
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Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Apr 18, 2024: complaint inspection1 citation
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Protect each resident from the wrongful use of the resident’s belongings or money.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since May 1, 1979.
- Not on CMS’s special focus list.
- CMS marks it with its abuse icon: cited for abuse or neglect that harmed a resident.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 120 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 7 fines in the last three years, $123,454 in all.
- 3 Medicare payment denials in the last three years.
- 29 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Jul 29, 2025 | Medicare payment denial | Not given |
| Jul 29, 2025 | Fine | $4,147 |
| Jun 27, 2025 | Medicare payment denial | Not given |
| Jun 27, 2025 | Fine | $80,444 |
| Jan 9, 2025 | Fine | $16,985 |
| Jul 16, 2024 | Medicare payment denial | Not given |
| Jul 16, 2024 | Fine | $8,767 |
| Jul 16, 2024 | Fine | $5,077 |
| Jul 16, 2024 | Fine | $4,017 |
| Jul 16, 2024 | Fine | $4,017 |
Who does the caring?
3.49 nurse hours per resident per day
The North Carolina average is 3.87.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | North Carolina average |
|---|---|---|
| Nurse hours per resident per day | 3.49 | 3.87 |
| Of which registered nurses | 0.41 | 0.62 |
| At weekends | 3.12 | 3.40 |
| Nursing staff turnover | 74.2% | 48.7% |
| Registered nurse turnover | 76.9% | 45.7% |
| Administrators who left | 2 | Not given |
Who owns it?
- Concord Holdings I LLC owns 100% directly since Jun 1, 2024.
- 1 owner or officer is a person: Cindy Maher (runs it (operational or managerial control)).
- Part of Lifeworks Rehab (64 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Concord Holdings I LLC | Owns 5% or more directly | 100% | Jun 1, 2024 |
| Uh Carolina SNF Operations Holdings LLC | Owns 5% or more through other companies | 100% | Jun 1, 2024 |
| Universal Operations Holdings LLC | Owns 5% or more through other companies | 69.82% | Jun 1, 2024 |
| Tol Opco Investco LLC | Owns 5% or more through other companies | 23.28% | Jun 1, 2024 |
| Milano Family Holdings LLC | Owns 5% or more through other companies | 23.27% | Jun 1, 2024 |
| Jk 2022 Grantor Family Trust | Owns 5% or more through other companies | 23.25% | Jun 1, 2024 |
| Bridgewater NC Holdings LLC | Owns 5% or more through other companies | 23.25% | Jun 1, 2024 |
| Ib Mimi 2022 Family Trust | Owns 5% or more through other companies | 22.13% | Jun 1, 2024 |
| Ml Milano 2022 Family Trust | Owns 5% or more through other companies | 22.13% | May 1, 2024 |
| Tj Family Trust | Owns 5% or more through other companies | 9.31% | Jun 1, 2024 |
| Hl Family Trust | Owns 5% or more through other companies | 9.31% | Jun 1, 2024 |
| Ib Mimi 2022 Family Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 1, 2024 | |
| Ml Milano 2022 Family Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 1, 2024 | |
| Milano Family Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 1, 2024 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (North Carolina average 3.5).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 15.2 miles, this one had the 1st most health citations at the latest inspection cycle (11; the middle value was 4).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Cabarrus Health and Rehabilitation Center This nursing home | 11 | |
| Copperfield Health & Rehabilitation | 1.5 | 4 |
| The Greens at Cabarrus | 2.0 | 2 |
| Five Oaks Rehabilitation and Care Center | 2.6 | 2 |
| Kannapolis Health and Rehabilitation | 2.6 | 11 |
| The Gardens of Taylor Glen Retirement Community | 4.0 | 1 |
| Compass Healthcare and Rehab Kannapolis, LLC | 6.4 | 4 |
| Pruitthealth-Town Center | 8.0 | 4 |
| University Place Nursing and Rehabilitation Center | 12.4 | 5 |
| Liberty Commons Nsg and Rehab Ctr of Rowan County | 13.7 | 5 |
| Ignite Medical Resort Huntersville | 14.9 | 0 |
| Crown Haven Health and Rehabilitation | 15.2 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.