Benefis Senior Services - Westview
A nursing home in Great Falls, Montana 59405
500 15th Ave S, Great Falls, Montana 59405. (406) 455-5902.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 6 health citations at the latest inspection cycle Montana average: 10.9
- 3.56 nurse hours per resident per day Montana average: 4.02
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 health citations at the latest inspection cycle
The Montana average is 10.9.
Last standard inspection Jun 18, 2026.
Most serious in three years: actual harm (G), at a standard inspection on May 20, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
24 citations in 4 months of the last 36. Last cited Jun 2026. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 24 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 5 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jun 18, 2026: standard inspection3 citations
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 18, 2026: standard and complaint inspection2 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide medically-related social services to help each resident achieve the highest possible quality of life.
Jun 18, 2026: complaint inspection1 citation
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 20, 2025: standard inspection12 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
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Keep residents’ personal and medical records private and confidential.
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Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Ensure medication error rates are not 5 percent or greater.
May 20, 2025: standard and complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 10, 2025: complaint inspection1 citation
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jun 20, 2024: standard inspection4 citations
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Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 10, 2024.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as non profit, corporation.
- 34 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $13,865 in all.
- No Medicare payment denials in the last three years.
- 5 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| May 20, 2025 | Fine | $13,865 |
Who does the caring?
3.56 nurse hours per resident per day
The Montana average is 4.02.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Montana average |
|---|---|---|
| Nurse hours per resident per day | 3.56 | 4.02 |
| Of which registered nurses | 0.81 | 0.92 |
| At weekends | 3.39 | 3.53 |
| Nursing staff turnover | Not given | 54.6% |
| Registered nurse turnover | Not given | 48.9% |
| Administrators who left | Not given | Not given |
Who owns it?
- Benefis Health System, Inc. owns 100% directly since Jul 16, 2008.
- Benefis Health System, Inc. runs it.
- 28 owners or officers are people: Melchisedek Margaris (corporate director); Shelia Brady (runs it (operational or managerial control)); Shelia Brady (additional disclosable party (controls, leases property to, or provides services to the home)); Rayn M Ginnaty (corporate officer); Rayn M Ginnaty (corporate director); Rayn M Ginnaty (runs it (operational or managerial control)); Rayn M Ginnaty (additional disclosable party (controls, leases property to, or provides services to the home)); Bruce Houlihan (corporate officer); Bruce Houlihan (runs it (operational or managerial control)); Bruce Houlihan (additional disclosable party (controls, leases property to, or provides services to the home)); Amy Linder (runs it (operational or managerial control)); Amy Linder (additional disclosable party (controls, leases property to, or provides services to the home)); Dustin R Stuart (corporate director); Phillip Richards (corporate director); Debra J Ammondson (corporate director); Llewelyn E Jones (corporate director); William E Ferrin (corporate officer); William E Ferrin (corporate director); Thomas B Addison (runs it (operational or managerial control)); Thomas B Addison (additional disclosable party (controls, leases property to, or provides services to the home)); Judy E Borland (corporate director); Heather S Hoyer (corporate director); David Krebs (runs it (operational or managerial control)); David Krebs (additional disclosable party (controls, leases property to, or provides services to the home)); Jeffrey C Baker (corporate director); Gregory S Tierney (corporate director); Brian H Loucks (corporate officer); Brian H Loucks (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Benefis Health System, Inc. | Owns 5% or more directly | 100% | Jul 16, 2008 |
| Benefis Health System, Inc. | Runs it (operational or managerial control) | 100% | Jul 16, 2008 |
| Benefis Health System, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 16, 2008 | |
| Moss Adams LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2024 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Montana average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 101.2 miles, this one had the 9th most health citations at the latest inspection cycle (6; the middle value was 12).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Benefis Senior Services - Westview This nursing home | 6 | |
| Benefis Senior Services - Eastview | 1.9 | 12 |
| Benefis Senior Services - Grandview | 1.9 | 5 |
| Park Place Transitional Care and Rehabilitation | 2.3 | 12 |
| Logan Health - Conrad | 56.4 | 4 |
| Cooney Healthcare and Rehabilitation | 70.5 | 29 |
| Mount Ascension Transitional Care of Cascadia | 70.8 | 29 |
| Elkhorn Healthcare and Rehabilitation | 78.4 | 16 |
| Northern Pines Rehabilitation and Nursing | 92.0 | 9 |
| Valle Vista Rehabilitation and Nursing LLC | 92.8 | 13 |
| Montana Mental Health Nursing Home | 93.1 | 12 |
| Ivy at Deer Lodge | 101.2 | 6 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.