Riverside Health & Rehabilitation
A nursing home in Missoula, Montana 59802
1301 E Broadway, Missoula, Montana 59802. (406) 721-0680.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 11 health citations at the latest inspection cycle Montana average: 10.9
- 4.18 nurse hours per resident per day Montana average: 4.02
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
11 health citations at the latest inspection cycle
The Montana average is 10.9.
Last standard inspection Jan 15, 2026.
Most serious in three years: actual harm (G), at a standard inspection on Jan 15, 2026
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
26 citations in 4 months of the last 36. Last cited Jun 2026. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 32 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 8 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jun 17, 2026: complaint inspection4 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Respond appropriately to all alleged violations.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Jan 15, 2026: standard inspection6 citations
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Provide safe, appropriate pain management for a resident who requires such services.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Provide safe and appropriate respiratory care for a resident when needed.
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 15, 2026: complaint inspection1 citation
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 25, 2025: complaint inspection2 citations
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 7, 2024: standard inspection12 citations
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Reasonably accommodate the needs and preferences of each resident.
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Ensure each resident receives an accurate assessment.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Assist a resident in gaining access to vision and hearing services.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide or obtain dental services for each resident.
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Provide special eating equipment and utensils for residents who need them and appropriate assistance.
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Make sure that a working call system is available in each resident’s bathroom and bathing area.
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Honor the resident’s right to manage his or her financial affairs.
Nov 7, 2024: standard and complaint inspection1 citation
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 20, 2023: standard inspection6 citations
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Provide safe and appropriate respiratory care for a resident when needed.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Provide and implement an infection prevention and control program.
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Develop and implement policies and procedures for flu and pneumonia vaccinations.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Dec 13, 1988.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, partnership.
- 72 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $35,139 in all.
- No Medicare payment denials in the last three years.
- 8 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Jan 15, 2026 | Fine | $35,139 |
Who does the caring?
4.18 nurse hours per resident per day
The Montana average is 4.02.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Montana average |
|---|---|---|
| Nurse hours per resident per day | 4.18 | 4.02 |
| Of which registered nurses | 0.90 | 0.92 |
| At weekends | 3.75 | 3.53 |
| Nursing staff turnover | 62.1% | 54.6% |
| Registered nurse turnover | 46.2% | 48.9% |
| Administrators who left | 0 | Not given |
Who owns it?
- Riverside Health Care Center owns 100% directly since Sep 4, 1987; Jbgrs Inc. owns 48.5% directly since Jan 1, 1996; Caron Corporation owns 26.61% directly since Nov 1, 1988.
- 15 owners or officers are people: Clinton V Knacke (corporate officer, 100%); Annie M Waylett (managing employee (on the payroll), 100%); James A Weichert (corporate director, 100%); Randall W Benson (corporate officer, 33.33%); Craig E Edinger (corporate officer, 33.33%); Denise A Olson (corporate officer, 33.33%); Randall W Benson (owns 5% or more through other companies, 9.7%); Thomas Jay Salmen (owns 5% or more through other companies, 9.7%); Mark L Wilson (owns 5% or more through other companies, 9.7%); James A Weichert (owns 5% or more through other companies, 9.7%); Randall W Benson (general partner, 0.3%); Thomas Jay Salmen (general partner, 0.3%); Mark L Wilson (general partner, 0.3%); James A Weichert (general partner, 0.3%); Craig E Edinger (other role (CMS gives no detail), 0%).
- Part of The Goodman Group (8 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Riverside Health Care Center | Owns 5% or more directly | 100% | Sep 4, 1987 |
| Jbgrs Inc. | Owns 5% or more directly | 48.5% | Jan 1, 1996 |
| Jbgrs Inc. | General partner | 48.5% | Jul 14, 2010 |
| Caron Corporation | Owns 5% or more directly | 26.61% | Nov 1, 1988 |
| Caron Corporation | General partner | 26.61% | Nov 1, 1998 |
| John B. Goodman 2006 Irrv Grantor Tr | Owns 5% or more through other companies | 24.89% | Feb 28, 2017 |
| John B. Goodman 2006 Irrv Grantor Tr | General partner | 1.5% | Feb 28, 2017 |
| The Goodman Group LLC | Other role (CMS gives no detail) | 0% | Dec 31, 2006 |
| Providence Health & Services Mt | Other role (CMS gives no detail) | 0% | Nov 1, 2013 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Montana average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 83.3 miles, this one had the 3rd most health citations at the latest inspection cycle (11; the middle value was 4).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Riverside Health & Rehabilitation This nursing home | 11 | |
| Missoula Health & Rehabilitation Center | 2.0 | 6 |
| Village Health & Rehabilitation | 3.5 | 4 |
| The Living Centre | 24.9 | 2 |
| The Valley Health and Rehab | 43.7 | 22 |
| St Luke Community Nursing Home | 47.5 | 1 |
| Polson Health & Rehabilitation Center | 57.2 | 3 |
| Clark Fork Valley Nursing Home | 60.1 | 2 |
| Hot Springs Health & Rehabilitation Center | 61.3 | 3 |
| Ivy at Deer Lodge | 67.7 | 6 |
| Community Nursing Home of Anaconda | 70.4 | 14 |
| Lakeview Rehabilitation and Nursing LLC | 83.3 | Not given |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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