Gregory Ridge Health Care Center
A nursing home in Kansas City, Missouri 64132
7001 Cleveland Avenue, Kansas City, Missouri 64132. (816) 333-0700.
- A candidate for CMS’s special focus list
- Cited for abuse (CMS flag)
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 54 health citations at the latest inspection cycle Missouri average: 11.4
- 2.33 nurse hours per resident per day Missouri average: 3.40
- 6 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
54 health citations at the latest inspection cycle
The Missouri average is 11.4.
Last standard inspection Dec 23, 2024.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Aug 17, 2026
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
82 citations in 19 months of the last 36. Last cited Aug 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 82 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 59 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Aug 17, 2026: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 8, 2026: complaint inspection1 citation
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 24, 2026: complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jun 4, 2026: complaint inspection1 citation
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 20, 2026: complaint inspection4 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide medically-related social services to help each resident achieve the highest possible quality of life.
Apr 28, 2026: complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Apr 14, 2026: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Honor the resident’s right to be treated with respect and dignity and to retain and use personal possessions.
Apr 2, 2026: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Mar 9, 2026: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide activities to meet all resident’s needs.
Dec 2, 2025: complaint inspection1 citation
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 18, 2025: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 12, 2025: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 17, 2025: complaint inspection1 citation
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Protect each resident from the wrongful use of the resident’s belongings or money.
Apr 15, 2025: complaint inspection1 citation
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Apr 3, 2025: complaint inspection2 citations
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Honor the resident’s right to be treated with respect and dignity and to retain and use personal possessions.
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Ensure residents have reasonable access to and privacy in their use of communication methods.
Mar 18, 2025: complaint inspection1 citation
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Ensure that residents are free from significant medication errors.
Mar 6, 2025: complaint inspection4 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Provide and implement an infection prevention and control program.
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Properly hold, secure, and manage each resident’s personal money which is deposited with the nursing home.
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Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Jan 29, 2025: complaint inspection1 citation
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Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Dec 23, 2024: standard inspection23 citations
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Provide and implement an infection prevention and control program.
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
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Ensure residents have reasonable access to and privacy in their use of communication methods.
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Keep residents’ personal and medical records private and confidential.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Ensure each resident receives an accurate assessment.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
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Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Provide safe and appropriate respiratory care for a resident when needed.
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Post nurse staffing information every day.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
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Provide routine and 24-hour emergency dental care for each resident.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Dec 23, 2024: standard and complaint inspection8 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Honor the resident’s right to be treated with respect and dignity and to retain and use personal possessions.
-
Properly hold, secure, and manage each resident’s personal money which is deposited with the nursing home.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Respond appropriately to all alleged violations.
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Ensure that the resident and his/her doctor meet face-to-face at all required visits.
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Dispose of garbage and refuse properly.
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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Dec 23, 2024: complaint inspection1 citation
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Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Aug 30, 2024: complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Prepare residents for a safe transfer or discharge from the nursing home.
-
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Jul 24, 2024: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Ensure that residents are free from significant medication errors.
Jun 27, 2024: complaint inspection1 citation
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 9, 2024: complaint inspection2 citations
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Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Apr 23, 2024: complaint inspection3 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
-
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 4, 2024: complaint inspection2 citations
-
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Jan 29, 2024: complaint inspection4 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Respond appropriately to all alleged violations.
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Oct 5, 2001.
- A candidate for CMS’s special focus list, which CMS keeps for homes with a history of serious problems.
- CMS marks it with its abuse icon: cited for abuse or neglect that harmed a resident.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 116 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 6 fines in the last three years, $858,007 in all.
- 3 Medicare payment denials in the last three years.
- 59 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Mar 9, 2026 | Medicare payment denial | Not given |
| Mar 9, 2026 | Fine | $277,800 |
| Nov 18, 2025 | Fine | $17,644 |
| Nov 12, 2025 | Fine | $125,970 |
| Dec 23, 2024 | Medicare payment denial | Not given |
| Dec 23, 2024 | Fine | $179,920 |
| Jul 24, 2024 | Fine | $147,836 |
| Jan 29, 2024 | Medicare payment denial | Not given |
| Jan 29, 2024 | Fine | $108,837 |
Who does the caring?
2.33 nurse hours per resident per day
The Missouri average is 3.40.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Missouri average |
|---|---|---|
| Nurse hours per resident per day | 2.33 | 3.40 |
| Of which registered nurses | 0.12 | 0.46 |
| At weekends | 2.07 | 2.96 |
| Nursing staff turnover | Not given | 56.9% |
| Registered nurse turnover | Not given | 50% |
| Administrators who left | 3 | Not given |
Who owns it?
- Reliant CARE Group LLC owns 100% directly since Jun 1, 2016.
- Reliant Care Management Company LLC runs it.
- 8 owners or officers are people: Richard J Destefane (corporate officer, 100%); Richard J Destefane (owns a share through other companies, 100%); Richard J Destefane (runs it (operational or managerial control)); Richard J Destefane (additional disclosable party (controls, leases property to, or provides services to the home)); Ronald Hicks (runs it (operational or managerial control)); Ronald Hicks (additional disclosable party (controls, leases property to, or provides services to the home)); Abdullah Arshad (runs it (operational or managerial control)); Abdullah Arshad (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Reliant Care Management (35 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Richard J. Destefane Revocable Living Trust | Owns a share through other companies | 100% | Mar 1, 2018 |
| Reliant CARE Group LLC | Owns a share directly | 100% | Jun 1, 2016 |
| Rcg Inc. | Owns a share through other companies | 0.01% | Jun 1, 2016 |
| Richard J. Destefane Revocable Living Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 1, 2018 | |
| Tlg II LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 1, 2016 | |
| Reliant Care Management Company LLC | Runs it (operational or managerial control) | Jun 1, 2016 | |
| Reliant Care Management Company LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 17, 2025 | |
| Kc Ridge Associates, L.L.C. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 1, 2016 |
How do residents fare?
- CMS rates its quality measures 3 of 5 (Missouri average 2.9).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 1 of 5 |
| Quality measures | 3 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 4.7 miles, this one had the 1st most health citations at the latest inspection cycle (54; the middle value was 11).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Gregory Ridge Health Care Center This nursing home | 54 | |
| Highland Rehabilitation & Health Care Center | 1.9 | 22 |
| Rehab of Kansas City South | 2.4 | 8 |
| Hope Care Center | 2.9 | 3 |
| Parkway Health Care Center | 3.0 | 38 |
| Armour Oaks Senior Living Community | 3.1 | 10 |
| Jeanne Jugan Center | 3.6 | 1 |
| Alpine Breeze Health and Wellness | 4.4 | 12 |
| The Hilltop at Blue River | 4.5 | 15 |
| The Bishop Spencer Place, Inc. | 4.5 | 9 |
| Kingswood Senior Living | 4.6 | 9 |
| The Village at Mission | 4.7 | 16 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.