Independence Manor Care Center
A nursing home in Independence, Missouri 64055
1600 South Kingshighway, Independence, Missouri 64055. (816) 833-4777.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 7 health citations at the latest inspection cycle Missouri average: 11.4
- 3.45 nurse hours per resident per day Missouri average: 3.40
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 health citations at the latest inspection cycle
The Missouri average is 11.4.
Last standard inspection Dec 16, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
16 citations in 2 months of the last 36. Last cited Dec 2025. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 16 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Dec 16, 2025: standard inspection7 citations
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Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide activities to meet all resident’s needs.
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide or obtain dental services for each resident.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Dec 11, 2023: standard inspection9 citations
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide activities to meet all resident’s needs.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide safe and appropriate respiratory care for a resident when needed.
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Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Nov 1, 1997.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, corporation.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 0 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.45 nurse hours per resident per day
The Missouri average is 3.40.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Missouri average |
|---|---|---|
| Nurse hours per resident per day | 3.45 | 3.40 |
| Of which registered nurses | 0.20 | 0.46 |
| At weekends | 3.47 | 2.96 |
| Nursing staff turnover | 52.4% | 56.9% |
| Registered nurse turnover | Not given | 50% |
| Administrators who left | 1 | Not given |
Who owns it?
- Juckette Management Services Inc. and Independence Manor Inc. run it.
- 32 owners or officers are people: Joyce E Juckette (owns 5% or more directly, 100%); Louay K Sabih (runs it (operational or managerial control)); Louay K Sabih (additional disclosable party (controls, leases property to, or provides services to the home)); Holly Juckette (corporate officer); Holly Juckette (corporate director); Holly Juckette (runs it (operational or managerial control)); Holly Juckette (additional disclosable party (controls, leases property to, or provides services to the home)); Randall A Steele (corporate director); Randall A Steele (runs it (operational or managerial control)); Randall A Steele (additional disclosable party (controls, leases property to, or provides services to the home)); Lisa Steele (corporate officer); Lisa Steele (corporate director); Lisa Steele (runs it (operational or managerial control)); Lisa Steele (additional disclosable party (controls, leases property to, or provides services to the home)); Kristianna Mansour (runs it (operational or managerial control)); Kristianna Mansour (additional disclosable party (controls, leases property to, or provides services to the home)); Joyce E Juckette (corporate officer); Joyce E Juckette (corporate director); Joyce E Juckette (runs it (operational or managerial control)); Joyce E Juckette (additional disclosable party (controls, leases property to, or provides services to the home)); Nichole Biesenthal (runs it (operational or managerial control)); Nichole Biesenthal (additional disclosable party (controls, leases property to, or provides services to the home)); Kayanna Shebiel (runs it (operational or managerial control)); Kayanna Shebiel (additional disclosable party (controls, leases property to, or provides services to the home)); Teresa Hudlemeyer (runs it (operational or managerial control)); Teresa Hudlemeyer (additional disclosable party (controls, leases property to, or provides services to the home)); Teri Neuroth (corporate officer); Teri Neuroth (corporate director); Teri Neuroth (runs it (operational or managerial control)); Teri Neuroth (additional disclosable party (controls, leases property to, or provides services to the home)); Audrey Plowman (runs it (operational or managerial control)); Audrey Plowman (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Juckette Family Homes (6 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Juckette Management Services Inc. | Owns a share through other companies | 100% | Dec 1, 2015 |
| Independence Manor Inc. | Owns a share through other companies | 100% | Dec 3, 2008 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 24, 2025 | |
| Juckette Management Services Inc. | Runs it (operational or managerial control) | Dec 1, 2015 | |
| Juckette Management Services Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 3, 2008 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 24, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 24, 2025 | |
| Independence Manor Inc. | Runs it (operational or managerial control) | Dec 1, 2015 | |
| Independence Manor Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 3, 2008 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (Missouri average 2.9).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 1 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 5.9 miles, this one had the 10th most health citations at the latest inspection cycle (7; the middle value was 14.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Independence Manor Care Center This nursing home | 7 | |
| Rosewood Rehab and Healthcare Center | 0.9 | 16 |
| Maywood Terrace Living Center | 1.4 | 23 |
| Carmel Hills Wellness & Rehabilitation | 1.8 | 24 |
| Heritage Wellness & Rehabilitation | 3.3 | 47 |
| The Rehabilitation Center of Independence | 3.6 | 22 |
| Sunterra Springs Independence | 4.7 | 3 |
| Parkview Healthcare | 4.9 | 34 |
| Alpine Breeze Health and Wellness | 5.1 | 12 |
| Villages of Jackson Creek | 5.2 | 13 |
| Monterey Park Rehabilitation & Health Care Center | 5.9 | 5 |
| Myers Nursing & Convalescent Center | 5.9 | 12 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.