Woodlake Healthcare and Rehabilitation Center
A nursing home in Crystal, Minnesota 55428
8000 Bass Lake Road, Crystal, Minnesota 55428. (763) 531-5400.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 5of 5 CMS’s overall rating
- 3 health citations at the latest inspection cycle Minnesota average: 7.2
- 4.33 nurse hours per resident per day Minnesota average: 4.27
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 health citations at the latest inspection cycle
The Minnesota average is 7.2.
Last standard inspection Dec 18, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
25 citations in 8 months of the last 36. Last cited Dec 2025. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 25 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 14 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Dec 18, 2025: standard inspection3 citations
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 12, 2025: complaint inspection2 citations
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Reasonably accommodate the needs and preferences of each resident.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 17, 2025: complaint inspection1 citation
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 26, 2024: complaint inspection1 citation
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 25, 2024: standard inspection1 citation
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Allow residents to self-administer drugs if determined clinically appropriate.
Oct 25, 2024: standard and complaint inspection3 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 12, 2024: complaint inspection3 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 26, 2024: standard inspection7 citations
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Allow residents to self-administer drugs if determined clinically appropriate.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
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Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jan 26, 2024: standard and complaint inspection1 citation
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 19, 2024: complaint inspection1 citation
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 28, 2023: complaint inspection2 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Feb 1, 1988.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, individual.
- 188 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 14 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
4.33 nurse hours per resident per day
The Minnesota average is 4.27.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Minnesota average |
|---|---|---|
| Nurse hours per resident per day | 4.33 | 4.27 |
| Of which registered nurses | 1.00 | 1.08 |
| At weekends | 4.07 | 3.73 |
| Nursing staff turnover | 27.9% | 42.1% |
| Registered nurse turnover | 28.6% | 39.3% |
| Administrators who left | 2 | Not given |
Who owns it?
- New Hope Operator Holdings LLC owns 100% directly since Aug 1, 2024.
- New Hope Operator Holdings LLC runs it.
- 21 owners or officers are people: Leon Tarlow (owns 5% or more through other companies, 2.98%); Reuven Knobel (owns 5% or more through other companies, 2.98%); Daniel A Gottesman (additional disclosable party (controls, leases property to, or provides services to the home)); Kelly Murphy (runs it (operational or managerial control)); Kelly Murphy (additional disclosable party (controls, leases property to, or provides services to the home)); Leon Tarlow (corporate officer); Leon Tarlow (runs it (operational or managerial control)); Robert Taylor (runs it (operational or managerial control)); Robert Taylor (on the governing body (managing control)); Robert Taylor (additional disclosable party (controls, leases property to, or provides services to the home)); Clemencia Rasquinha (runs it (operational or managerial control)); Clemencia Rasquinha (additional disclosable party (controls, leases property to, or provides services to the home)); Jaime Michelle Brady (runs it (operational or managerial control)); Jaime Michelle Brady (on the governing body (managing control)); Jaime Michelle Brady (additional disclosable party (controls, leases property to, or provides services to the home)); Michaela Schmitz (runs it (operational or managerial control)); Michaela Schmitz (on the governing body (managing control)); Michaela Schmitz (additional disclosable party (controls, leases property to, or provides services to the home)); Reuven Knobel (corporate officer); Reuven Knobel (runs it (operational or managerial control)); Reuven Knobel (additional disclosable party (controls, leases property to, or provides services to the home)).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| New Hope Operator Holdings LLC | Owns 5% or more directly | 100% | Aug 1, 2024 |
| Popular Bank | Holds 5% or more of the mortgage | 100% | Aug 1, 2024 |
| MN Holdings 102 LLC | Owns 5% or more through other companies | 60.8% | Aug 1, 2024 |
| Ccp MN Holdings, LLC | Owns 5% or more through other companies | 35% | Aug 1, 2024 |
| MN Hc Partnership 102 LLC | Owns 5% or more through other companies | 30% | Aug 1, 2024 |
| Tsi Family Trust 2024 | Owns 5% or more through other companies | 27.42% | Aug 1, 2024 |
| Ryst 2024 Family Trust | Owns 5% or more through other companies | 27.42% | Aug 1, 2024 |
| Rsyt 2024 Family Trust | Owns 5% or more through other companies | 27.4% | Aug 1, 2024 |
| New Hope Hc LLC | Owns 5% or more through other companies | 4.2% | Aug 1, 2024 |
| The Alliven Group LLC | Owns 5% or more through other companies | 4.2% | Aug 1, 2024 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| New Hope Operator Holdings LLC | Runs it (operational or managerial control) | Jan 8, 2025 | |
| New Hope Operator Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Cliftonlarsonallen | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| Tsi Family Trust 2024 | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| New Hope Hc LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Lt Care Acquisition Corp | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| MN Hc Partnership 102 LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Ryst 2024 Family Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Ccp MN Holdings, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| New Hope Realty Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| The Alliven Group LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| 8000 Bass Lake Road LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Digacore Consulting | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Chnh Consulting LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Turning Point Consulting | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 | |
| MN Holdings 102 LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 8, 2025 | |
| Centralized Business Services LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 1, 2024 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Minnesota average 3.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 5 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 4.3 miles, this one had the 10th most health citations at the latest inspection cycle (3; the middle value was 8).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Woodlake Healthcare and Rehabilitation Center This nursing home | 3 | |
| North Ridge Health and Rehab | 0.5 | 27 |
| Maranatha Care Center | 2.3 | 6 |
| The Terrace at Crystal LLC | 2.8 | 32 |
| Good Samaritan Society - Specialty Care Community | 3.3 | 23 |
| Mission Nursing Home | 3.3 | 7 |
| Good Samaritan Ambassador | 3.3 | 0 |
| The Villas at Robbinsdale | 3.9 | 15 |
| The Villas at Osseo LLC | 4.1 | 9 |
| Saint Therese at Oxbow Lake | 4.2 | 16 |
| The Birches at Trillium Woods | 4.2 | 4 |
| Covenant Living of Golden Valley Care & Rehab Ctr | 4.3 | 0 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.