Clover Health Care
A nursing home in Auburn, Maine 04210
440 Minot Ave, Auburn, Maine 04210. (207) 784-3573.
- A candidate for CMS’s special focus list
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 26 health citations at the latest inspection cycle Maine average: 10.6
- 3.93 nurse hours per resident per day Maine average: 4.39
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
26 health citations at the latest inspection cycle
The Maine average is 10.6.
Last standard inspection May 9, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Aug 13, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
54 citations in 7 months of the last 36. Last cited Aug 2026. Most serious: immediate jeopardy to health or safety (K). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 54 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 38 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Aug 7, 2026: complaint inspection3 citations
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Honor the resident’s right to organize and participate in resident/family groups in the facility.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Make sure that a working call system is available in each resident’s bathroom and bathing area.
Feb 17, 2026: complaint inspection1 citation
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Provide and implement an infection prevention and control program.
Nov 24, 2025: complaint inspection3 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
Aug 13, 2025: complaint inspection3 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide behavior health training consistent with the requirements and as determined by a facility assessment.
May 9, 2025: standard inspection16 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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PASARR screening for Mental disorders or Intellectual Disabilities
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Observe each nurse aide’s job performance and give regular training.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Dispose of garbage and refuse properly.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Provide and implement an infection prevention and control program.
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Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
May 9, 2025: standard and complaint inspection3 citations
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 22, 2025: complaint inspection6 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Feb 9, 2024: standard and complaint inspection19 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Reasonably accommodate the needs and preferences of each resident.
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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
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Keep residents’ personal and medical records private and confidential.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Respond appropriately to all alleged violations.
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
-
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
-
Provide safe and appropriate respiratory care for a resident when needed.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide routine and 24-hour emergency dental care for each resident.
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Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
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Post nurse staffing information every day.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jul 20, 1990.
- A candidate for CMS’s special focus list, which CMS keeps for homes with a history of serious problems.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 109 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $15,317 in all.
- 2 Medicare payment denials in the last three years.
- 38 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| May 9, 2025 | Medicare payment denial | Not given |
| May 9, 2025 | Fine | $15,317 |
| Mar 26, 2024 | Medicare payment denial | Not given |
Who does the caring?
3.93 nurse hours per resident per day
The Maine average is 4.39.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Maine average |
|---|---|---|
| Nurse hours per resident per day | 3.93 | 4.39 |
| Of which registered nurses | 0.79 | 1.06 |
| At weekends | 3.65 | 3.93 |
| Nursing staff turnover | 58.5% | 45.3% |
| Registered nurse turnover | 65.4% | 39.2% |
| Administrators who left | 1 | Not given |
Who owns it?
- Vop Sls Holdco, LLC owns 100% directly since Sep 1, 2025.
- Senior Lifestyle Holding Company and Senior Lifestyle Management Holdings LLC and Slh Maine Manager, LLC and K&k Lifestyle Associates run it.
- 18 owners or officers are people: Brian K Wood (runs it (operational or managerial control)); Brian K Wood (on the governing body (managing control)); Brian K Wood (additional disclosable party (controls, leases property to, or provides services to the home)); Megan Stevenson (runs it (operational or managerial control)); Megan Stevenson (additional disclosable party (controls, leases property to, or provides services to the home)); Brian G Fry (on the governing body (managing control)); Brian G Fry (additional disclosable party (controls, leases property to, or provides services to the home)); Dana J Baker (on the governing body (managing control)); Dana J Baker (additional disclosable party (controls, leases property to, or provides services to the home)); Christian N Cummings (corporate officer); Christian N Cummings (on the governing body (managing control)); Christian N Cummings (additional disclosable party (controls, leases property to, or provides services to the home)); Stephen James Levy (runs it (operational or managerial control)); Stephen James Levy (additional disclosable party (controls, leases property to, or provides services to the home)); Michael A Smith (runs it (operational or managerial control)); Michael A Smith (additional disclosable party (controls, leases property to, or provides services to the home)); Andrei Zaslavsky (runs it (operational or managerial control)); Andrei Zaslavsky (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Senior Lifestyle (4 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- A real-estate investment trust is among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Vtr Trs Holdco, LLC | Owns 5% or more through other companies | 100% | Sep 1, 2025 |
| Vtr Property Sectors, LLC | Owns 5% or more through other companies | 100% | Sep 1, 2025 |
| Ventas, Inc. | Owns 5% or more through other companies | 100% | Sep 1, 2025 |
| Vop Sls Holdco, LLC | Owns 5% or more directly | 100% | Sep 1, 2025 |
| Arhc Trs Holdco, LLC | Owns 5% or more through other companies | 100% | Sep 1, 2025 |
| Vanguard Group Inc. | Owns 5% or more through other companies | 14.6% | Sep 1, 2025 |
| Blackrock Inc. | Owns 5% or more through other companies | 9.6% | Sep 1, 2025 |
| State Street Corporation | Owns 5% or more through other companies | 6.5% | Sep 1, 2025 |
| J.p. Morgan Investment Management, Inc. | Owns 5% or more through other companies | 6% | Sep 1, 2025 |
| Fmr LLC | Owns 5% or more through other companies | 5.3% | Sep 1, 2025 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Fmr LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Blackrock Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Nationwide Health Properties, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| State Street Corporation | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Vanguard Group Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| J.p. Morgan Investment Management, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Ventas, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Senior Lifestyle Holding Company | Runs it (operational or managerial control) | Sep 1, 2025 | |
| Senior Lifestyle Holding Company | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Senior Lifestyle Management Holdings LLC | Runs it (operational or managerial control) | Sep 1, 2025 | |
| Senior Lifestyle Management Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 | |
| Slh Maine Manager, LLC | Runs it (operational or managerial control) | Sep 1, 2025 | |
| Slh Maine Manager, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Dec 1, 2023 | |
| K&k Lifestyle Associates | Runs it (operational or managerial control) | Sep 1, 2025 | |
| K&k Lifestyle Associates | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2025 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (Maine average 3.0).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 18.5 miles, this one had the 1st most health citations at the latest inspection cycle (26; the middle value was 10.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Clover Health Care This nursing home | 26 | |
| Odd Fellows Health Care Center | 0.3 | 10 |
| St Mary’s D’youville Pavilion | 2.6 | 13 |
| Russell Park Rehabilitation & Living Center | 2.9 | 1 |
| Montello Manor | 3.6 | 21 |
| Marshwood Center | 4.4 | 8 |
| Market Square Health Care Center, LLC | 16.4 | 20 |
| Norway Center for Health & Rehabilitation, LLC | 16.5 | 4 |
| Maine Veterans Home - So Paris | 18.2 | 4 |
| Hawthorne House | 18.3 | 14 |
| Mid Coast Senior Health Center | 18.4 | 3 |
| Horizons Living and Rehab Center | 18.5 | 11 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.