Complete Care at Springbrook
A nursing home in Silver Spring, Maryland 20904
12325 New Hampshire Avenue, Silver Spring, Maryland 20904. (301) 622-4600.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 2of 5 CMS’s overall rating
- 26 health citations at the latest inspection cycle Maryland average: 17.0
- 3.46 nurse hours per resident per day Maryland average: 3.93
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
26 health citations at the latest inspection cycle
The Maryland average is 17.0.
Last standard inspection May 1, 2026.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
34 citations in 6 months of the last 36. Last cited Aug 2026. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 34 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 26 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Aug 13, 2026: complaint inspection4 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Respond appropriately to all alleged violations.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 1, 2026: standard inspection8 citations
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Honor the resident’s right to be treated with respect and dignity and to retain and use personal possessions.
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Assure that each resident’s assessment is updated at least once every 3 months.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 1, 2026: standard and complaint inspection4 citations
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Ensure each resident receives an accurate assessment.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 7, 2026: complaint inspection4 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
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Ensure each resident receives an accurate assessment.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2025: complaint inspection6 citations
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure medication error rates are not 5 percent or greater.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Make sure that a working call system is available in each resident’s bathroom and bathing area.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 14, 2025: complaint inspection3 citations
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Dec 18, 2024: complaint inspection5 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Respond appropriately to all alleged violations.
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Dec 1, 1976.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 93 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 26 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.46 nurse hours per resident per day
The Maryland average is 3.93.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Maryland average |
|---|---|---|
| Nurse hours per resident per day | 3.46 | 3.93 |
| Of which registered nurses | 0.69 | 0.88 |
| At weekends | 3.07 | 3.49 |
| Nursing staff turnover | 40.8% | 40.2% |
| Registered nurse turnover | 40% | 37.8% |
| Administrators who left | 0 | Not given |
Who owns it?
- PC Md5 Opco Holdco LLC owns 100% directly since Feb 1, 2023.
- 18 owners or officers are people: Daniel Sternbuch (owns a share through other companies, 4.9%); Jacob Klugman (owns a share through other companies, 4.9%); Shalom Stein (owns a share through other companies, 4.41%); Nisanel Yaakov Silverberg (runs it (operational or managerial control)); Oludapo Raphael Eludoyin (runs it (operational or managerial control)); Oludapo Raphael Eludoyin (additional disclosable party (controls, leases property to, or provides services to the home)); Mitul Dave (runs it (operational or managerial control)); Mitul Dave (additional disclosable party (controls, leases property to, or provides services to the home)); Daniel Sternbuch (runs it (operational or managerial control)); Melissa Mansfield (runs it (operational or managerial control)); Melissa Mansfield (additional disclosable party (controls, leases property to, or provides services to the home)); Vickie L Cox (runs it (operational or managerial control)); Akiva Schonfeld (trustee); Akiva Schonfeld (additional disclosable party (controls, leases property to, or provides services to the home)); Mojirayo Salami (additional disclosable party (controls, leases property to, or provides services to the home)); Shalom Stein (corporate officer); Shalom Stein (on the governing body (managing control)); Shalom Stein (trustee).
- Part of Complete Care (85 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| PC Md5 Opco Holdco LLC | Owns 5% or more directly | 100% | Feb 1, 2023 |
| Peace Capital Holdings LLC | Owns 5% or more through other companies | 90.2% | Feb 1, 2023 |
| PC Md5 Topco LLC | Owns 5% or more through other companies | 90.2% | Feb 1, 2023 |
| Sms 2021 Trust | Owns 5% or more through other companies | 85.78% | Feb 1, 2023 |
| DES Capital LLC | Owns a share through other companies | 4.9% | Feb 1, 2023 |
| Jrk Investments LLC | Owns a share through other companies | 4.9% | Feb 1, 2023 |
| Peace Capital Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Adesse MD Peace Md5 Propco Holdco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Silver Spring Two MD Propco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Adesse Md5 Propco Holdco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| PC Md5 Topco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Sms 2021 Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Adesse Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| Hc Family Trust | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 | |
| MD 4 Propco Holdco LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2023 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (Maryland average 4.1).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 2 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 4.1 miles, this one had the 1st most health citations at the latest inspection cycle (26; the middle value was 16).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Complete Care at Springbrook This nursing home | 26 | |
| Harmony Suites Rehabilitation and Wellness Center | 1.7 | 17 |
| Fairland Center | 2.1 | 14 |
| Autumn Lake Healthcare at Silver Spring | 2.2 | 13 |
| Autumn Lake Healthcare at Arcola | 2.2 | 18 |
| Riderwood Village | 2.6 | 5 |
| Montcare at Wheaton | 2.9 | 15 |
| Sterling Care Hillhaven | 3.1 | 8 |
| Althea Woodland Nursing Home | 3.5 | 7 |
| Turtle Creek Rehabilitation and Wellness Center | 3.8 | 25 |
| Adelphi Nursing and Rehabilitation Center | 4.0 | 23 |
| Autumn Lake Healthcare at Oak Manor | 4.1 | 18 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.