Hearth Record

Holden Rehabilitation & Nursing Center

A nursing home in Holden, Massachusetts 01520

32 Mayo Road, Holden, Massachusetts 01520. (508) 829-1104.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 13 citations in 3 months of the last 36. Last cited May 2026. Most serious: no actual harm, potential for more than minimal harm (E). Every month

Each figure’s source sits beside it, in its section below.

What these words mean7
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 health citations at the latest inspection cycle

The Massachusetts average is 6.4.

Last standard inspection May 20, 2026.

Most serious in three years: D: no actual harm, potential for more than minimal harm.

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

13 citations in 3 months of the last 36. Last cited May 2026. Most serious: no actual harm, potential for more than minimal harm (E). The last 3 years, to Nov 5, 2026.

13 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 13 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

May 20, 2026: standard inspection4 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Rule F0554. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jun 30, 2026.

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Rule F0658. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jun 30, 2026.

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Rule F0690. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jun 30, 2026.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jun 30, 2026.

Feb 13, 2025: standard inspection5 citations
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Rule F0604. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 13, 2025.

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Rule F0646. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 14, 2025.

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Rule F0690. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 14, 2025.

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Rule F0740. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 13, 2025.

  • Ensure each resident receives an accurate assessment.

    Rule F0641. B: no actual harm, potential for minimal harm. Correction date, as CMS recorded it: Feb 28, 2025.

Dec 15, 2023: standard inspection4 citations
  • Ensure that residents are free from significant medication errors.

    Rule F0760. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 12, 2024.

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Rule F0761. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 12, 2024.

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Rule F0812. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 12, 2024.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 12, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since Jan 1, 1967.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as for profit, corporation.
  • 123 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • No fines in the last three years.
  • No Medicare payment denials in the last three years.
  • 0 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Who does the caring?

4.79 nurse hours per resident per day

The Massachusetts average is 3.94.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homeMassachusetts average
Nurse hours per resident per day4.793.94
Of which registered nurses1.130.66
At weekends4.333.52
Nursing staff turnover37.9%37.6%
Registered nurse turnover37.5%42.7%
Administrators who left0Not given

Who owns it?

  • Oriol Holding Inc. owns 100% directly since Jan 1, 2013.
  • Ef and Associates LLC and Oriol Health Care Inc. and Integral Health Partners LLC and Whj, Inc. and Paragon Outpatient Rehabilitation Services LLC run it.
  • 41 owners or officers are people: Robert G Oriol (owns 5% or more through other companies, 36.27%); Robert G Oriol (corporate officer, 36.27%); Robert G Oriol (corporate director, 36.27%); David H Oriol (owns 5% or more through other companies, 36.27%); David H Oriol (corporate officer, 36.27%); David H Oriol (corporate director, 36.27%); Christine O Mahoney (owns 5% or more through other companies, 21.53%); Christine O Mahoney (corporate officer, 21.53%); Christine O Mahoney (corporate director, 21.53%); Christine O Mahoney (owns a share through other companies, 21.53%); John Boyce (owns 5% or more through other companies, 5.93%); John Boyce (corporate director, 5.93%); Joseph Veno (runs it (operational or managerial control)); Joseph Veno (additional disclosable party (controls, leases property to, or provides services to the home)); Allison M Hargreaves (additional disclosable party (controls, leases property to, or provides services to the home)); Nathan Oriol (runs it (operational or managerial control)); Nathan Oriol (additional disclosable party (controls, leases property to, or provides services to the home)); Natasha Sahijwala (runs it (operational or managerial control)); Natasha Sahijwala (additional disclosable party (controls, leases property to, or provides services to the home)); Jennifer A Stanhope (additional disclosable party (controls, leases property to, or provides services to the home)); Amanda J Murray (additional disclosable party (controls, leases property to, or provides services to the home)); Robert G Oriol (on the governing body (managing control)); Sami S Baghdady (corporate director); Sami S Baghdady (on the governing body (managing control)); Susan Barakian (runs it (operational or managerial control)); Susan Barakian (additional disclosable party (controls, leases property to, or provides services to the home)); Kerrianne O Barreto (additional disclosable party (controls, leases property to, or provides services to the home)); Kathleen M Spadoni (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Elizabeth Mary Matson (corporate officer); Elizabeth Mary Matson (additional disclosable party (controls, leases property to, or provides services to the home)); John Boyce (on the governing body (managing control)); Bogdan Nedelescu (additional disclosable party (controls, leases property to, or provides services to the home)); Cynthia A Snyder (runs it (operational or managerial control)); Cynthia A Snyder (additional disclosable party (controls, leases property to, or provides services to the home)); Tara D’andrea (runs it (operational or managerial control)); Tara D’andrea (additional disclosable party (controls, leases property to, or provides services to the home)); Karen Bain (runs it (operational or managerial control)); Amanda J Clancey (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Christine O Mahoney (on the governing body (managing control)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Oriol Holding Inc.Owns 5% or more directly100%Jan 1, 2013
Ef and Associates LLCRuns it (operational or managerial control)Mar 20, 2024
Ef and Associates LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jul 14, 2025
Oriol Health Care Inc.Runs it (operational or managerial control)Jan 1, 1998
Oriol Health Care Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jul 16, 2025
Integral Health Partners LLCRuns it (operational or managerial control)Dec 17, 2021
Integral Health Partners LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jul 14, 2025
Berry Dunn Mcneil & Parker LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2025
U.s. Department of Housing and Urban DevelopmentHolds 5% or more of the mortgageAug 12, 2001
U.s. Department of Housing and Urban DevelopmentAdditional disclosable party (controls, leases property to, or provides services to the home)Jul 16, 2025
Goodhire Healthcare Staffin, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Oct 5, 2023
Whj, Inc.Runs it (operational or managerial control)Feb 10, 2007
Whj, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jul 15, 2025
Wellspring Staffing SolutionsAdditional disclosable party (controls, leases property to, or provides services to the home)Nov 7, 2023
Oriol Holding Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2013
Paragon Outpatient Rehabilitation Services LLCRuns it (operational or managerial control)May 15, 2024
Paragon Outpatient Rehabilitation Services LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jul 15, 2025
Prescription Associates, Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Dec 10, 2018

How do residents fare?

  • CMS rates its quality measures 3 of 5 (Massachusetts average 3.3).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating4 of 5
Health inspections4 of 5
Staffing3 of 5
Quality measures3 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 6.2 miles, this one had the 7th most health citations at the latest inspection cycle (4; the middle value was 4.5).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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