Heritage Manor of Mandeville
A nursing home in Mandeville, Louisiana 70448
2202 Lonesome Road, Mandeville, Louisiana 70448. (985) 626-4798.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s overall rating
- 5 health citations at the latest inspection cycle Louisiana average: 6.2
- 3.99 nurse hours per resident per day Louisiana average: 3.82
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 health citations at the latest inspection cycle
The Louisiana average is 6.2.
Last standard inspection Sep 24, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
25 citations in 4 months of the last 36. Last cited Sep 2025. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 25 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 16 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Sep 24, 2025: standard inspection5 citations
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Ensure each resident receives an accurate assessment.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 9, 2024: standard inspection4 citations
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Provide and implement an infection prevention and control program.
Oct 9, 2024: standard and complaint inspection7 citations
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Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Ensure each resident receives an accurate assessment.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 7, 2024: complaint inspection6 citations
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Provide safe and appropriate respiratory care for a resident when needed.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
Feb 22, 2024: complaint inspection3 citations
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide or get specialized rehabilitative services as required for a resident.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Aug 5, 1993.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 145 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 16 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.99 nurse hours per resident per day
The Louisiana average is 3.82.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Louisiana average |
|---|---|---|
| Nurse hours per resident per day | 3.99 | 3.82 |
| Of which registered nurses | 0.40 | 0.31 |
| At weekends | 3.48 | 3.24 |
| Nursing staff turnover | 66.2% | 47.1% |
| Registered nurse turnover | 57.1% | 38.7% |
| Administrators who left | 0 | Not given |
Who owns it?
- Trans Med LLC owns 85% directly since Jan 1, 2010; Act Investments, LLC owns 15% directly since Jan 1, 2010.
- Account Management Services Inc. and Trans Med LLC and Provider Professional Services Inc. and Administrative Systems Inc. and Providence Care LLC and Tristar Rehab Inc. and Pathway South LLC run it.
- 13 owners or officers are people: Elton G Beebe (owns 5% or more through other companies, 17.71%); William Kenyon (runs it (operational or managerial control)); William Kenyon (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew Mcclanahan (runs it (operational or managerial control)); Matthew Mcclanahan (additional disclosable party (controls, leases property to, or provides services to the home)); Elton G Beebe (runs it (operational or managerial control)); Toni H Parkinson (corporate officer); Toni H Parkinson (runs it (operational or managerial control)); Toni H Parkinson (additional disclosable party (controls, leases property to, or provides services to the home)); David W Stallard (runs it (operational or managerial control)); David W Stallard (additional disclosable party (controls, leases property to, or provides services to the home)); Bobby L Beebe (runs it (operational or managerial control)); Bobby L Beebe (additional disclosable party (controls, leases property to, or provides services to the home)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Trans Med LLC | Owns 5% or more directly | 85% | Jan 1, 2010 |
| Qsst Tr for Alison Beebe Sadler Danos and Her Descendants | Owns 5% or more through other companies | 23.03% | Oct 1, 2023 |
| Qsst Tr for Felicia Beebe Stallard and Her Descendants | Owns 5% or more through other companies | 17.71% | Oct 1, 2023 |
| Act Investments, LLC | Owns 5% or more directly | 15% | Jan 1, 2010 |
| Felicias 2016 Fam Tr No 2 | Owns 5% or more through other companies | 10.63% | Oct 1, 2023 |
| Beebe 2013 Childrens Tr Ng | Owns 5% or more through other companies | 10.63% | Oct 1, 2023 |
| Alisons 2016 Fam Tr No 2 | Owns 5% or more through other companies | 5.31% | Oct 1, 2023 |
| Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua | Owns 5% or more through other companies | 5% | Jan 1, 2010 |
| David & Felicia Stallard Child Tr | Owns 5% or more through other companies | 5% | Jan 1, 2010 |
| Gerard and Alison Danos Childrens Tr | Owns a share through other companies | 2.5% | Jan 1, 2010 |
| Joseph & Alison Sadler Children Tr | Owns a share through other companies | 2.5% | Jan 1, 2010 |
| Qsst Tr for Alison Beebe Sadler Danos and Her Descendants | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Account Management Services Inc. | Runs it (operational or managerial control) | Jan 1, 2010 | |
| Account Management Services Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2010 | |
| Felicias 2016 Fam Tr No 2 | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Trans Med LLC | Runs it (operational or managerial control) | Jan 1, 2010 | |
| Alisons 2016 Fam Tr No 2 | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Verdin Enterprises, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 1, 2021 | |
| Aria Care Management LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2022 | |
| Lecc Mandeville LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Provider Professional Services Inc. | Runs it (operational or managerial control) | Jan 1, 2010 | |
| Provider Professional Services Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2010 | |
| Administrative Systems Inc. | Runs it (operational or managerial control) | Jan 1, 2010 | |
| Administrative Systems Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2010 | |
| Beebe 2013 Childrens Tr Ng | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Providence Care LLC | Runs it (operational or managerial control) | Apr 7, 2020 | |
| Providence Care LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2020 | |
| Tristar Rehab Inc. | Runs it (operational or managerial control) | Jan 1, 2024 | |
| Tristar Rehab Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2024 | |
| Pathway South LLC | Runs it (operational or managerial control) | Jan 1, 2013 | |
| Pathway South LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2013 | |
| Pharmaceutical Consulting Services of America LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 16, 2011 | |
| LTC Him Consulting Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 10, 2007 |
How do residents fare?
- CMS rates its quality measures 2 of 5 (Louisiana average 2.4).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 3 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 2 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 25.1 miles, this one had the 7th most health citations at the latest inspection cycle (5; the middle value was 5.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Heritage Manor of Mandeville This nursing home | 5 | |
| Trinity Trace Community Care Center | 2.1 | 6 |
| Pontchartrain Health Care Center | 2.5 | 9 |
| Christwood | 6.8 | 3 |
| Forest Manor Nursing and Rehabilitation Center | 7.4 | 3 |
| Lacombe Nursing Centre | 8.4 | 7 |
| Greenbriar Community Care Center | 18.3 | 3 |
| Lakeshore Manor Nursing & Rehab | 18.9 | 14 |
| Heritage Manor of Slidell | 19.4 | 4 |
| Ferncrest Manor Living Center | 24.0 | 11 |
| Ponchatoula Community Care Center | 24.8 | 0 |
| Picayune Rehabilitation and Healthcare Center | 25.1 | 7 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.