Madonna Manor
A nursing home in Villa Hills, Kentucky 41017
2344 Amsterdam Road, Villa Hills, Kentucky 41017. (859) 426-6400.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 2 health citations at the latest inspection cycle Kentucky average: 2.9
- 5.92 nurse hours per resident per day Kentucky average: 3.99
- 2 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
2 health citations at the latest inspection cycle
The Kentucky average is 2.9.
Last standard inspection Dec 5, 2025.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Aug 23, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
16 citations in 5 months of the last 36. Last cited Dec 2025. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 16 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 12 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Dec 5, 2025: standard inspection2 citations
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Provide and implement an infection prevention and control program.
Aug 23, 2025: complaint inspection1 citation
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 27, 2025: complaint inspection2 citations
-
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
-
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 3, 2025: complaint inspection8 citations
-
Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
-
Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
-
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Ensure that residents are free from significant medication errors.
-
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Keep residents’ personal and medical records private and confidential.
-
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Provide and implement an infection prevention and control program.
Aug 23, 2024: standard inspection2 citations
-
Ensure that residents are fully informed and understand their health status, care and treatments.
-
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 23, 2024: standard and complaint inspection1 citation
-
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Nov 7, 1990.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as non profit, church related.
- 60 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 2 fines in the last three years, $181,278 in all.
- No Medicare payment denials in the last three years.
- 12 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Aug 23, 2025 | Fine | $19,145 |
| Jan 3, 2025 | Fine | $162,133 |
Who does the caring?
5.92 nurse hours per resident per day
The Kentucky average is 3.99.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Kentucky average |
|---|---|---|
| Nurse hours per resident per day | 5.92 | 3.99 |
| Of which registered nurses | 0.85 | 0.80 |
| At weekends | 5.23 | 3.48 |
| Nursing staff turnover | 57.7% | 45.4% |
| Registered nurse turnover | 68.8% | 40.8% |
| Administrators who left | 0 | Not given |
Who owns it?
- Chi Living Communities owns 100% directly since Nov 1, 2014.
- Commonspirit Health and Ulrichpinciotti Design Group, LLC and Skilled Care Pharmacy LLC and Chi Living Communities and Ohio Newspapers, Inc. and Prelude Systems, Inc. and Forvis Mazars LLP and The Northern Trust Company and Dicon Health Services, Inc. run it.
- 58 owners or officers are people: Ted Hazard (corporate director); Ted Hazard (runs it (operational or managerial control)); Ted Hazard (additional disclosable party (controls, leases property to, or provides services to the home)); Joan Longhin-Howard (runs it (operational or managerial control)); Joan Longhin-Howard (additional disclosable party (controls, leases property to, or provides services to the home)); Kellie Reeves (runs it (operational or managerial control)); Caitlin Cecil (corporate director); Caitlin Cecil (runs it (operational or managerial control)); Caitlin Cecil (additional disclosable party (controls, leases property to, or provides services to the home)); Stacey Grubbs (corporate director); Stacey Grubbs (runs it (operational or managerial control)); Stacey Grubbs (additional disclosable party (controls, leases property to, or provides services to the home)); Kelash Kumar (runs it (operational or managerial control)); Kelash Kumar (additional disclosable party (controls, leases property to, or provides services to the home)); Roger Brinson (runs it (operational or managerial control)); Michele Owens (runs it (operational or managerial control)); Dianne Mcfarland (runs it (operational or managerial control)); Dianne Mcfarland (additional disclosable party (controls, leases property to, or provides services to the home)); Terika Richardson Mbanu (on the governing body (managing control)); Mitch Melfi (on the governing body (managing control)); Denise Corrou (runs it (operational or managerial control)); Denise Corrou (additional disclosable party (controls, leases property to, or provides services to the home)); Elaine Evans (runs it (operational or managerial control)); Jennifer Nagel (corporate director); Jennifer Nagel (runs it (operational or managerial control)); Jennifer Nagel (additional disclosable party (controls, leases property to, or provides services to the home)); Casey Howard (runs it (operational or managerial control)); Casey Howard (additional disclosable party (controls, leases property to, or provides services to the home)); Gina Lucas (additional disclosable party (controls, leases property to, or provides services to the home)); Mitzi Yelton (runs it (operational or managerial control)); Kathryn Stidham (additional disclosable party (controls, leases property to, or provides services to the home)); Dale Lunsford (runs it (operational or managerial control)); Jennifer Voelker (runs it (operational or managerial control)); Jennifer Voelker (additional disclosable party (controls, leases property to, or provides services to the home)); Heather Rehmer (corporate officer); Heather Rehmer (runs it (operational or managerial control)); Heather Rehmer (additional disclosable party (controls, leases property to, or provides services to the home)); Prentice Lipsey (corporate officer); Prentice Lipsey (on the governing body (managing control)); Barbara Snodgrass (corporate director); Barbara Snodgrass (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew Wine (corporate director); Matthew Wine (runs it (operational or managerial control)); Matthew Wine (additional disclosable party (controls, leases property to, or provides services to the home)); Pamela Temple (runs it (operational or managerial control)); Christina Finn (corporate director); Christina Finn (runs it (operational or managerial control)); Christina Finn (additional disclosable party (controls, leases property to, or provides services to the home)); Linda Thomas (runs it (operational or managerial control)); Alisa Iffland (corporate officer); Alisa Iffland (runs it (operational or managerial control)); Alisa Iffland (additional disclosable party (controls, leases property to, or provides services to the home)); Shelly Murriel (corporate director); Shelly Murriel (runs it (operational or managerial control)); Shelly Murriel (additional disclosable party (controls, leases property to, or provides services to the home)); Kyle Munroe (corporate director); Kyle Munroe (runs it (operational or managerial control)); Kyle Munroe (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Commonspirit Health (18 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Sylvania Franciscan Health | Owns 5% or more through other companies | 100% | Nov 1, 2014 |
| Sylvania Franciscan Health | Owns a share through other companies | 100% | Nov 1, 2014 |
| Commonspirit Health | Owns 5% or more through other companies | 100% | Nov 1, 2014 |
| Chi Living Communities | Owns 5% or more directly | 100% | Nov 1, 2014 |
| Sylvania Franciscan Health | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 1, 2014 | |
| Commonspirit Health | Runs it (operational or managerial control) | Nov 1, 2014 | |
| Commonspirit Health | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 1, 2014 | |
| Ulrichpinciotti Design Group, LLC | Runs it (operational or managerial control) | Jul 1, 2011 | |
| Ulrichpinciotti Design Group, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 28, 2025 | |
| Concept Rehab, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 5, 2015 | |
| Skilled Care Pharmacy LLC | Runs it (operational or managerial control) | Feb 1, 2024 | |
| Skilled Care Pharmacy LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 28, 2025 | |
| Chi Living Communities | Runs it (operational or managerial control) | Apr 10, 2017 | |
| Chi Living Communities | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 1, 2014 | |
| Ohio Newspapers, Inc. | Runs it (operational or managerial control) | Jul 11, 2011 | |
| Ohio Newspapers, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 28, 2025 | |
| Prelude Systems, Inc. | Runs it (operational or managerial control) | Apr 1, 2017 | |
| Prelude Systems, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 28, 2025 | |
| Forvis Mazars LLP | Runs it (operational or managerial control) | Jul 1, 2011 | |
| Forvis Mazars LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 28, 2025 | |
| The Northern Trust Company | Runs it (operational or managerial control) | Nov 1, 2014 | |
| The Northern Trust Company | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2025 | |
| Dicon Health Services, Inc. | Runs it (operational or managerial control) | Sep 2, 2022 | |
| Dicon Health Services, Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 7, 2025 | |
| Richter and Associates | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 1, 2019 |
How do residents fare?
- CMS rates its quality measures 3 of 5 (Kentucky average 3.3).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 3 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 4.6 miles, this one had the 9th most health citations at the latest inspection cycle (2; the middle value was 6).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Madonna Manor This nursing home | 2 | |
| Brookside Healthcare Center | 1.1 | 2 |
| Village Care Center | 2.6 | 3 |
| Villaspring of Erlanger | 3.6 | 5 |
| Bayley Place | 3.8 | 2 |
| Ivy Woods Healthcare Center. | 3.9 | 7 |
| St Elizabeth Edgewood SNF | 4.2 | 1 |
| Delhi Post-Acute | 4.3 | 13 |
| Aventura at West Park | 4.4 | 15 |
| The Pavilion at Kenton | 4.5 | 28 |
| Edith Lane of Cincinnati | 4.5 | 17 |
| Harrison Pavilion Care Center | 4.6 | 14 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.