Lincoln Hills of New Albany
A nursing home in New Albany, Indiana 47150
326 Country Club Drive, New Albany, Indiana 47150. (812) 948-1311.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 3 health citations at the latest inspection cycle Indiana average: 7.2
- 3.34 nurse hours per resident per day Indiana average: 3.73
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 health citations at the latest inspection cycle
The Indiana average is 7.2.
Last standard inspection Dec 5, 2025.
Most serious in three years: actual harm (G), at a standard inspection on Sep 30, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
10 citations in 4 months of the last 36. Last cited Dec 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 10 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 2 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Dec 5, 2025: standard inspection3 citations
-
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
-
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 27, 2025: complaint inspection1 citation
-
Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
Sep 30, 2024: standard inspection5 citations
-
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Honor the resident’s right to organize and participate in resident/family groups in the facility.
-
Ensure residents have reasonable access to and privacy in their use of communication methods.
-
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 18, 2023: complaint inspection1 citation
-
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jan 1, 1997.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as government, county.
- 156 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $12,649 in all.
- No Medicare payment denials in the last three years.
- 2 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Sep 30, 2024 | Fine | $12,649 |
Who does the caring?
3.34 nurse hours per resident per day
The Indiana average is 3.73.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Indiana average |
|---|---|---|
| Nurse hours per resident per day | 3.34 | 3.73 |
| Of which registered nurses | 0.59 | 0.68 |
| At weekends | 2.90 | 3.26 |
| Nursing staff turnover | 53.3% | 45.9% |
| Registered nurse turnover | 31.3% | 40.5% |
| Administrators who left | 0 | Not given |
Who owns it?
- Riverview Hospital owns 100% directly since Jan 1, 2018.
- Cardon Management Company LLC and Moore Operating Group Inc. and Cardon and Associates Inc. run it.
- 39 owners or officers are people: Amy Haug (runs it (operational or managerial control)); Amy Haug (on the governing body (managing control)); Amy Haug (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Mcclelland (runs it (operational or managerial control)); Thomas Mcclelland (on the governing body (managing control)); Thomas Mcclelland (additional disclosable party (controls, leases property to, or provides services to the home)); Eric Mcintosh (runs it (operational or managerial control)); Eric Mcintosh (additional disclosable party (controls, leases property to, or provides services to the home)); Elizabeth Abram (runs it (operational or managerial control)); Elizabeth Abram (additional disclosable party (controls, leases property to, or provides services to the home)); David W Hyatt (runs it (operational or managerial control)); Zachary Cattell (runs it (operational or managerial control)); Zachary Cattell (on the governing body (managing control)); Zachary Cattell (additional disclosable party (controls, leases property to, or provides services to the home)); Tiffany Tackett (additional disclosable party (controls, leases property to, or provides services to the home)); Gregg Gormal (runs it (operational or managerial control)); Gregg Gormal (on the governing body (managing control)); Gregg Gormal (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew D Balla (runs it (operational or managerial control)); Matthew D Balla (on the governing body (managing control)); Matthew D Balla (additional disclosable party (controls, leases property to, or provides services to the home)); Jayna L Friend (corporate officer); Jayna L Friend (runs it (operational or managerial control)); Jayna L Friend (additional disclosable party (controls, leases property to, or provides services to the home)); Leaann Renee Spencer (on the governing body (managing control)); Leaann Renee Spencer (additional disclosable party (controls, leases property to, or provides services to the home)); Kendra Fauth (runs it (operational or managerial control)); Kendra Fauth (on the governing body (managing control)); Kendra Fauth (additional disclosable party (controls, leases property to, or provides services to the home)); Saad A Hafidh (runs it (operational or managerial control)); Saad A Hafidh (additional disclosable party (controls, leases property to, or provides services to the home)); Kimberly Povinelli (runs it (operational or managerial control)); Kimberly Povinelli (additional disclosable party (controls, leases property to, or provides services to the home)); Lynn Lopossa (runs it (operational or managerial control)); Lynn Lopossa (on the governing body (managing control)); Lynn Lopossa (additional disclosable party (controls, leases property to, or provides services to the home)); Mark Emerson (runs it (operational or managerial control)); Mark Emerson (on the governing body (managing control)); Mark Emerson (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Cardon & Associates (19 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Riverview Hospital | Owns 5% or more directly | 100% | Jan 1, 2018 |
| Cardon Management Company LLC | Runs it (operational or managerial control) | 100% | Dec 1, 2011 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 30, 2025 | |
| Ankura Consulting Group LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 15, 2022 | |
| Moore Operating Group Inc. | Runs it (operational or managerial control) | May 18, 2020 | |
| Cole Marketing Communications Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 1, 2015 | |
| Healthdrive Podiatry Group Pa | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2019 | |
| German American Bank | Holds 5% or more security interest | Nov 22, 2022 | |
| German American Bank | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 15, 2025 | |
| Vox Global LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 28, 2019 | |
| Cardon Management Company LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 30, 2025 | |
| Moser Consulting Incorporated | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 1, 2020 | |
| Mobile Audiology Associates PC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2019 | |
| Cardon and Associates Inc. | Runs it (operational or managerial control) | Aug 23, 2013 | |
| Cardon and Associates Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 30, 2025 | |
| Lacy Beyl & Company Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2018 | |
| Respiratory Partners Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 1, 2019 | |
| Vohra Wound Physicians of the West PC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 28, 2020 | |
| Lifespan Therapy LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Oct 25, 2007 | |
| Lincoln Hills Property LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Nov 20, 2017 | |
| Third Eye Health Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Feb 4, 2022 | |
| Forvis Mazars LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2021 | |
| Jeffrey L Morer Od PC | Additional disclosable party (controls, leases property to, or provides services to the home) | Mar 7, 2019 | |
| Bradley & Associates Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2023 | |
| Proactive Clinical Partners | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2020 | |
| Heart of Cardon LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 6, 2007 | |
| Isd Renal Inc. | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 16, 2021 | |
| Med-Pass Incorporated | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2020 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (Indiana average 4.3).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 5.1 miles, this one had the 9th most health citations at the latest inspection cycle (3; the middle value was 5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Lincoln Hills of New Albany This nursing home | 3 | |
| Villages at Historic Silvercrest the | 1.2 | 2 |
| Autumn Woods Health Campus | 1.2 | 3 |
| Green Valley Care Center | 1.4 | 5 |
| Wedgewood Healthcare Center | 2.8 | 7 |
| Rolling Hills Healthcare Center | 3.1 | 8 |
| Clark Rehabilitation and Skilled Nursing Center | 3.4 | 3 |
| Riverview Village | 3.8 | 5 |
| Westminster Village Kentuckiana | 3.9 | 8 |
| Hillcrest Village | 4.7 | 9 |
| Charlestown Place at New Albany | 4.8 | 18 |
| Chestnut Ridge Health & Rehabilitation | 5.1 | 4 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.