Hearth Record

Paoli Health and Living Community

A nursing home in Paoli, Indiana 47454

559 W Longest St, Paoli, Indiana 47454. (812) 723-2595.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 26 citations in 6 months of the last 36. Last cited Jan 2026. Most serious: immediate jeopardy to health or safety (J). Every month

Each figure’s source sits beside it, in its section below.

What these words mean8
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Immediate jeopardy
CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 health citations at the latest inspection cycle

The Indiana average is 7.2.

Last standard inspection Apr 11, 2025.

Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Jan 24, 2025

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

26 citations in 6 months of the last 36. Last cited Jan 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.

26 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 26 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 8 came from complaint inspections.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Jan 15, 2026: complaint inspection3 citations

  • Ensure that residents are free from significant medication errors.

    Rule F0760. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Feb 2, 2026.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Feb 2, 2026.

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Rule F0921. E: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Feb 2, 2026.

Apr 11, 2025: standard inspection10 citations

  • Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Rule F0623. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Rule F0625. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Ensure each resident receives an accurate assessment.

    Rule F0641. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Rule F0677. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Rule F0684. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Rule F0740. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Rule F0842. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Rule F0949. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: May 7, 2025.

Jan 24, 2025: complaint inspection3 citations

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Rule F0600. J: immediate jeopardy to health or safety. From a complaint. Correction date, as CMS recorded it: Dec 21, 2024.

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Rule F0689. J: immediate jeopardy to health or safety. From a complaint. Correction date, as CMS recorded it: Dec 27, 2024.

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Rule F0609. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 25, 2025.

Jun 11, 2024: complaint inspection1 citation

  • Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

    Rule F0656. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jun 28, 2024.

Apr 16, 2024: complaint inspection1 citation

  • Keep residents’ personal and medical records private and confidential.

    Rule F0583. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Apr 29, 2024.

Feb 13, 2024: standard inspection8 citations

  • Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Rule F0554. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

    Rule F0656. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Provide safe and appropriate respiratory care for a resident when needed.

    Rule F0695. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Rule F0727. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Rule F0728. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Rule F0842. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

  • Provide and implement an infection prevention and control program.

    Rule F0880. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since Jun 12, 1989.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as government, county.
  • 109 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • 2 fines in the last three years, $28,138 in all.
  • No Medicare payment denials in the last three years.
  • 8 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Fines and payment denials, newest first
DateKindAmount
Jan 24, 2025Fine$14,069
Jan 24, 2025Fine$14,069

Who does the caring?

3.20 nurse hours per resident per day

The Indiana average is 3.73.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homeIndiana average
Nurse hours per resident per day3.203.73
Of which registered nurses0.520.68
At weekends2.673.26
Nursing staff turnover54.4%45.9%
Registered nurse turnover20%40.5%
Administrators who left1Not given

Who owns it?

  • Riverview Hospital owns 100% directly since Sep 1, 2011.
  • Cardon Management Company LLC and Moore Operating Group Inc. and Cardon and Associates Inc. run it.
  • 41 owners or officers are people: Amy Haug (runs it (operational or managerial control)); Amy Haug (on the governing body (managing control)); Amy Haug (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Mcclelland (runs it (operational or managerial control)); Thomas Mcclelland (on the governing body (managing control)); Thomas Mcclelland (additional disclosable party (controls, leases property to, or provides services to the home)); Jose Lopez (runs it (operational or managerial control)); Jose Lopez (additional disclosable party (controls, leases property to, or provides services to the home)); Eric Mcintosh (runs it (operational or managerial control)); Eric Mcintosh (additional disclosable party (controls, leases property to, or provides services to the home)); David W Hyatt (corporate officer); David W Hyatt (runs it (operational or managerial control)); Zachary Cattell (runs it (operational or managerial control)); Zachary Cattell (on the governing body (managing control)); Zachary Cattell (additional disclosable party (controls, leases property to, or provides services to the home)); Tiffany Tackett (on the governing body (managing control)); Tiffany Tackett (additional disclosable party (controls, leases property to, or provides services to the home)); Lindie Mcgraw (runs it (operational or managerial control)); Lindie Mcgraw (on the governing body (managing control)); Lindie Mcgraw (additional disclosable party (controls, leases property to, or provides services to the home)); Sonya Miller (runs it (operational or managerial control)); Sonya Miller (additional disclosable party (controls, leases property to, or provides services to the home)); Gregg Gormal (runs it (operational or managerial control)); Gregg Gormal (on the governing body (managing control)); Gregg Gormal (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew D Balla (runs it (operational or managerial control)); Matthew D Balla (on the governing body (managing control)); Matthew D Balla (additional disclosable party (controls, leases property to, or provides services to the home)); Jayna L Friend (corporate officer); Jayna L Friend (runs it (operational or managerial control)); Jayna L Friend (additional disclosable party (controls, leases property to, or provides services to the home)); Leaann Renee Spencer (on the governing body (managing control)); Leaann Renee Spencer (additional disclosable party (controls, leases property to, or provides services to the home)); Kendra Fauth (runs it (operational or managerial control)); Kendra Fauth (on the governing body (managing control)); Kendra Fauth (additional disclosable party (controls, leases property to, or provides services to the home)); Lynn Lopossa (runs it (operational or managerial control)); Lynn Lopossa (on the governing body (managing control)); Lynn Lopossa (additional disclosable party (controls, leases property to, or provides services to the home)); Mark Emerson (runs it (operational or managerial control)); Mark Emerson (additional disclosable party (controls, leases property to, or provides services to the home)).
  • Part of Cardon & Associates (19 homes in CMS’s data).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Riverview HospitalOwns 5% or more directly100%Sep 1, 2011
German American BankHolds 5% or more of the mortgage100%Aug 31, 2021
Cardon Management Company LLCRuns it (operational or managerial control)100%Dec 1, 2011
Ankura Consulting Group LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 15, 2022
Moore Operating Group Inc.Runs it (operational or managerial control)May 18, 2020
Cole Marketing Communications Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 1, 2015
Healthdrive Podiatry Group PaAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
German American BankAdditional disclosable party (controls, leases property to, or provides services to the home)Jul 21, 2025
Paoli H&l Property LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 11, 2006
Vox Global LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Feb 28, 2019
Cardon Management Company LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 26, 2025
An organisation CMS lists without a nameAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 27, 2025
Moser Consulting IncorporatedAdditional disclosable party (controls, leases property to, or provides services to the home)Apr 1, 2020
Mobile Audiology Associates PCAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
Cardon and Associates Inc.Runs it (operational or managerial control)Aug 23, 2013
Cardon and Associates Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jun 26, 2025
Lacy Beyl & Company Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jul 15, 2015
Respiratory Partners Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Nov 1, 2019
Vohra Wound Physicians of the West PCAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 1, 2021
Lifespan Therapy LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Oct 25, 2007
Third Eye Health Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Feb 4, 2022
Forvis Mazars LLPAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2021
Jeffrey L Morer Od PCAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
An organisation CMS lists without a nameAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 27, 2025
Bradley & Associates Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2023
Heart of Cardon LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 6, 2007
Med-Pass IncorporatedAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 1, 2020

How do residents fare?

  • CMS rates its quality measures 4 of 5 (Indiana average 4.3).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating1 of 5
Health inspections1 of 5
Staffing2 of 5
Quality measures4 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 24.6 miles, this one had the 2nd most health citations at the latest inspection cycle (13; the middle value was 4).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
PlaceMiles awayCitations, latest cycle
Paoli Health and Living Community This nursing home13
Springs Valley Meadows6.03
Mitchell Manor11.07
White River Lodge18.63
Todd-Dickey Nursing and Rehabilitation19.01
Stonebridge Health Campus19.24
Majestic Care of Bedford19.86
Salem Crossing20.11
Westview Nursing and Rehabilitation Center20.51
Meadow View Health and Rehabilitation20.94
Core of Bedford21.34
Poplar Care Strategies24.614

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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