Hearth Record

Altenheim Health & Living Community

A nursing home in Indianapolis, Indiana 46237

3525 E Hanna Ave, Indianapolis, Indiana 46237. (317) 788-4261.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 28, 2026.

The last 24 months 9 citations in 7 months of the last 36. Last cited Mar 2026. Most serious: no actual harm, potential for more than minimal harm (E). Every month

Each figure’s source sits beside it, in its section below.

What these words mean7
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L)
CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours
The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials
A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 health citations at the latest inspection cycle

The Indiana average is 7.2.

Last standard inspection Jun 19, 2025.

Most serious in three years: D: no actual harm, potential for more than minimal harm.

Source:

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

9 citations in 7 months of the last 36. Last cited Mar 2026. Most serious: no actual harm, potential for more than minimal harm (E). The last 3 years, to Nov 5, 2026.

9 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

All 9 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 6 came from complaint inspections.

Source:

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Mar 25, 2026: complaint inspection2 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Rule F0740. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Apr 10, 2026.

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Rule F0842. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Apr 10, 2026.

Jul 30, 2025: complaint inspection1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Rule F0755. D: no actual harm, potential for more than minimal harm. From a complaint.

Jun 19, 2025: standard inspection2 citations
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Rule F0554. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 4, 2025.

  • Provide and implement an infection prevention and control program.

    Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jul 4, 2025.

Feb 24, 2025: complaint inspection1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Rule F0761. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 7, 2025.

Oct 11, 2024: complaint inspection1 citation
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Rule F0686. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Oct 31, 2024.

Jul 16, 2024: standard inspection1 citation
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Rule F0698. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Aug 2, 2024.

Apr 1, 2024: complaint inspection1 citation
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Rule F0925. E: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Apr 25, 2024.

Is it certified, and in good standing?

  • Certified for Medicare and Medicaid since Oct 22, 1980.
  • Not on CMS’s special focus list.
  • No abuse icon from CMS.
  • No change of ownership in the last 12 months.
  • CMS lists its ownership as government, county.
  • 87 certified beds.
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

  • No fines in the last three years.
  • No Medicare payment denials in the last three years.
  • 6 citations in the last three years came from complaint inspections.
Source:

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Who does the caring?

3.59 nurse hours per resident per day

The Indiana average is 3.73.

CMS publishes staffing about four months after the fact.

Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
MeasureThis homeIndiana average
Nurse hours per resident per day3.593.73
Of which registered nurses0.520.68
At weekends2.873.26
Nursing staff turnover58%45.9%
Registered nurse turnover63.6%40.5%
Administrators who left0Not given

Who owns it?

  • Riverview Hospital owns 100% directly since Dec 1, 2011.
  • Cardon Management Company LLC and Moore Operating Group Inc. and Cardon and Associates Inc. run it.
  • 41 owners or officers are people: Amy Haug (runs it (operational or managerial control)); Amy Haug (on the governing body (managing control)); Amy Haug (additional disclosable party (controls, leases property to, or provides services to the home)); Thomas Mcclelland (runs it (operational or managerial control)); Thomas Mcclelland (on the governing body (managing control)); Thomas Mcclelland (additional disclosable party (controls, leases property to, or provides services to the home)); Eric Mcintosh (runs it (operational or managerial control)); Eric Mcintosh (additional disclosable party (controls, leases property to, or provides services to the home)); Debrah Baah (runs it (operational or managerial control)); Debrah Baah (on the governing body (managing control)); Debrah Baah (additional disclosable party (controls, leases property to, or provides services to the home)); David W Hyatt (corporate officer); David W Hyatt (runs it (operational or managerial control)); Zachary Cattell (runs it (operational or managerial control)); Zachary Cattell (on the governing body (managing control)); Zachary Cattell (additional disclosable party (controls, leases property to, or provides services to the home)); Lateasa Tyler (on the governing body (managing control)); Lateasa Tyler (additional disclosable party (controls, leases property to, or provides services to the home)); Gregg Gormal (runs it (operational or managerial control)); Gregg Gormal (on the governing body (managing control)); Gregg Gormal (additional disclosable party (controls, leases property to, or provides services to the home)); Matthew D Balla (runs it (operational or managerial control)); Matthew D Balla (on the governing body (managing control)); Matthew D Balla (additional disclosable party (controls, leases property to, or provides services to the home)); Jayna L Friend (corporate officer); Jayna L Friend (runs it (operational or managerial control)); Jayna L Friend (additional disclosable party (controls, leases property to, or provides services to the home)); Leaann Renee Spencer (on the governing body (managing control)); Leaann Renee Spencer (additional disclosable party (controls, leases property to, or provides services to the home)); Kendra Fauth (runs it (operational or managerial control)); Kendra Fauth (on the governing body (managing control)); Kendra Fauth (additional disclosable party (controls, leases property to, or provides services to the home)); Saad A Hafidh (runs it (operational or managerial control)); Saad A Hafidh (additional disclosable party (controls, leases property to, or provides services to the home)); Teresa Devney (runs it (operational or managerial control)); Teresa Devney (additional disclosable party (controls, leases property to, or provides services to the home)); Lynn Lopossa (runs it (operational or managerial control)); Lynn Lopossa (on the governing body (managing control)); Lynn Lopossa (additional disclosable party (controls, leases property to, or provides services to the home)); Stephanie Ingram (runs it (operational or managerial control)); Stephanie Ingram (additional disclosable party (controls, leases property to, or provides services to the home)).
  • Part of Cardon & Associates (19 homes in CMS’s data).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
OrganisationRoleShareSince
Riverview HospitalOwns 5% or more directly100%Dec 1, 2011
Cardon Management Company LLCRuns it (operational or managerial control)100%Dec 1, 2011
Ankura Consulting Group LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 15, 2022
Moore Operating Group Inc.Runs it (operational or managerial control)May 18, 2020
Cole Marketing Communications Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Apr 1, 2015
Orix Real Estate Capital LLCHolds 5% or more security interest0%Dec 1, 2011
Orix Real Estate Capital LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 17, 2025
Healthdrive Podiatry Group PaAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
Vox Global LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Feb 28, 2019
Cardon Management Company LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 18, 2025
Moser Consulting IncorporatedAdditional disclosable party (controls, leases property to, or provides services to the home)Apr 1, 2020
Total Renal Laboratories Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jul 16, 2021
Mobile Audiology Associates PCAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
Cardon and Associates Inc.Runs it (operational or managerial control)Aug 23, 2013
Cardon and Associates Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jun 17, 2025
Lacy Beyl & Company Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jul 15, 2015
Respiratory Partners Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Nov 1, 2019
An organisation CMS lists without a nameAdditional disclosable party (controls, leases property to, or provides services to the home)Jun 18, 2025
Lifespan Therapy LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Oct 25, 2007
Altenheim H&l Property LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Dec 1, 2011
Third Eye Health Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Feb 4, 2022
Forvis Mazars LLPAdditional disclosable party (controls, leases property to, or provides services to the home)Dec 1, 2011
Jeffrey L Morer Od PCAdditional disclosable party (controls, leases property to, or provides services to the home)Mar 7, 2019
Bradley & Associates Inc.Additional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2023
Proactive Clinical PartnersAdditional disclosable party (controls, leases property to, or provides services to the home)Jan 1, 2020
Heart of Cardon LLCAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 6, 2007
Med-Pass IncorporatedAdditional disclosable party (controls, leases property to, or provides services to the home)Sep 1, 2020

How do residents fare?

  • CMS rates its quality measures 5 of 5 (Indiana average 4.3).
Source:

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
MeasureRating
Overall rating4 of 5
Health inspections4 of 5
Staffing1 of 5
Quality measures5 of 5

How does it compare nearby?

  • Among the 12 nearest homes, within 3.7 miles, this one had the 6th most health citations at the latest inspection cycle (4; the middle value was 3.5).
Source:

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
PlaceMiles awayCitations, latest cycle
Altenheim Health & Living Community This nursing home4
The Waters of Indianapolis0.88
Beech Grove Meadows1.07
Envive of Beech Grove1.55
Brickyard Healthcare - Churchman Care Center1.51
Fairway Village1.70
Bethany Village1.96
Forest Creek Village2.55
Majestic Care of Southport3.13
Hawthorne Healthcare Center3.63
Southpointe Healthcare Center3.61
Rosegate Village3.73

What the record doesn’t say

  • Complaints that didn’t lead to a citation aren’t published.
  • Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
  • CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
  • Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

  • Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

    Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

  • Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

    Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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