The Terraces of Boise

A nursing home in Boise, Idaho 83716

5301 E Warm Springs Ave, Boise, Idaho 83716. (208) 336-5550.

Cited for abuse (CMS flag)

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The short answer

Record last released by CMS on Oct 28, 2026.

2of 5 CMS’s overall rating
13 health citations at the latest inspection cycle Idaho average: 10.4
4.99 nurse hours per resident per day Idaho average: 3.99
2 fines in the last three years (needs attention)

The last 24 months 28 citations in 3 months of the last 36. Last cited Dec 2025. Most serious: actual harm (G). Every month

Each figure’s source sits beside it, in its section below.

What these words mean7

Star ratings: CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Scope and severity (A to L): CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
Nurse staffing hours: The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
Fines and payment denials: A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

13 health citations at the latest inspection cycle

The Idaho average is 10.4.

Last standard inspection Dec 19, 2025.

Most serious in three years: actual harm (G), at a standard and complaint inspection on Dec 19, 2025

CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

When those citations happened

28 citations in 3 months of the last 36. Last cited Dec 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.

28 citations by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

All 28 citations in the last three years

Grouped by inspection, newest first. Each carries , from A, the least serious, to L, the most. 11 came from complaint inspections.

CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Dec 19, 2025: standard inspection2 citations

Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.

Rule F0656. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2026.
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Rule F0802. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Mar 1, 2026.

Dec 19, 2025: standard and complaint inspection11 citations

Protect each resident from the wrongful use of the resident’s belongings or money.

Rule F0602. G: actual harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Rule F0550. E: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 1, 2026.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Rule F0604. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Respond appropriately to all alleged violations.

Rule F0610. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Ensure each resident receives an accurate assessment.

Rule F0641. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Rule F0657. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Ensure services provided by the nursing facility meet professional standards of quality.

Rule F0658. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Provide safe and appropriate respiratory care for a resident when needed.

Rule F0695. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Rule F0761. D: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Rule F0812. F: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Mar 1, 2026.
Provide and implement an infection prevention and control program.

Rule F0880. F: no actual harm, potential for more than minimal harm. From a complaint. Correction date, as CMS recorded it: Jan 26, 2026.

Dec 19, 2024: standard inspection3 citations

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Rule F0812. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 10, 2025.
Dispose of garbage and refuse properly.

Rule F0814. F: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 10, 2025.
Provide and implement an infection prevention and control program.

Rule F0880. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Jan 10, 2025.

Dec 15, 2023: standard inspection12 citations

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Rule F0689. G: actual harm. Correction date, as CMS recorded it: Feb 2, 2024.
Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Rule F0550. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Rule F0609. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Respond appropriately to all alleged violations.

Rule F0610. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Rule F0625. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Rule F0755. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Ensure each resident’s drug regimen must be free from unnecessary drugs.

Rule F0757. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Ensure medication error rates are not 5 percent or greater.

Rule F0759. D: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Rule F0761. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Rule F0812. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Rule F0847. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.
Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Rule F0848. E: no actual harm, potential for more than minimal harm. Correction date, as CMS recorded it: Feb 2, 2024.

Is it certified, and in good standing?

Certified for Medicare since Dec 21, 2016.
Not on CMS’s special focus list.
CMS marks it with its abuse icon: cited for abuse or neglect that harmed a resident.
No change of ownership in the last 12 months.
CMS lists its ownership as non profit, corporation.
48 certified beds.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Has it been fined or penalized?

2 fines in the last three years, $20,501 in all.
No Medicare payment denials in the last three years.
11 citations in the last three years came from complaint inspections.

CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

Fines and payment denials, newest first
Date	Kind	Amount
Dec 19, 2025	Fine	$11,190
Dec 15, 2023	Fine	$9,311

Who does the caring?

4.99 nurse hours per resident per day

The Idaho average is 3.99.

CMS publishes staffing about four months after the fact.

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

Staffing measures
Measure	This home	Idaho average
Nurse hours per resident per day	4.99	3.99
Of which registered nurses	1.23	0.84
At weekends	4.65	3.39
Nursing staff turnover	43.9%	49.5%
Registered nurse turnover	46.2%	40.7%
Administrators who left	0	Not given

Who owns it?

Humangood Idaho owns 100% directly since Dec 21, 2015.
Humangood Idaho and Humangood Norcal run it.
38 owners or officers are people: William J Battison (runs it (operational or managerial control)); Dee Anna Erickson (runs it (operational or managerial control)); Dee Anna Erickson (additional disclosable party (controls, leases property to, or provides services to the home)); Bret A Tinker (corporate director); Bret A Tinker (runs it (operational or managerial control)); Jessica Lopez (runs it (operational or managerial control)); Alan Griffith (runs it (operational or managerial control)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Albert W Kelley (corporate director); Albert W Kelley (runs it (operational or managerial control)); Joshua D Smith (runs it (operational or managerial control)); Joshua D Smith (additional disclosable party (controls, leases property to, or provides services to the home)); John H. Cochrane (corporate officer); John H. Cochrane (runs it (operational or managerial control)); James H Schrader (runs it (operational or managerial control)); James H Schrader (additional disclosable party (controls, leases property to, or provides services to the home)); Jeannee P Martin (runs it (operational or managerial control)); Judith D Baker (corporate director); Judith D Baker (runs it (operational or managerial control)); David Dahan (corporate director); David Dahan (runs it (operational or managerial control)); Herman Declan Brown (corporate officer); Herman Declan Brown (corporate director); Herman Declan Brown (runs it (operational or managerial control)); Bethany J Ghassemi (corporate officer); Bethany J Ghassemi (runs it (operational or managerial control)); Gwen Vangelisto (runs it (operational or managerial control)); Gwen Vangelisto (additional disclosable party (controls, leases property to, or provides services to the home)); Daniel Ogus (corporate officer); Daniel Ogus (runs it (operational or managerial control)); Andrew Mcdonald (corporate officer); Andrew Mcdonald (runs it (operational or managerial control)); David R Decker (corporate director); David R Decker (runs it (operational or managerial control)); Judson Stuart Severns (runs it (operational or managerial control)); Judson Stuart Severns (additional disclosable party (controls, leases property to, or provides services to the home)); Rand M Ferris (corporate director); Rand M Ferris (runs it (operational or managerial control)).
Part of Humangood (17 homes in CMS’s data).
No private-equity firm among the owners CMS lists.
No real-estate investment trust among the owners CMS lists.

CMS, All Owners. Checked Nov 5, 2026. Updated monthly.

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

Organisations CMS lists
Organisation	Role	Share	Since
Humangood Idaho	Owns 5% or more directly	100%	Dec 21, 2015
Humangood	Owns 5% or more through other companies	100%	May 1, 2016
Us Bank, N.A.	Holds 5% or more of the mortgage	100%	Jan 14, 2014
Humangood Cornerstone	Owns 5% or more through other companies	100%	May 1, 2016
Umb Bank National Association	Holds 5% or more security interest	95%	Sep 1, 2021
Humangood Idaho	Runs it (operational or managerial control)		Dec 21, 2016
Humangood Idaho	Additional disclosable party (controls, leases property to, or provides services to the home)		Dec 21, 2016
Baker Tilly Us LLP	Additional disclosable party (controls, leases property to, or provides services to the home)		Oct 15, 2024
An organisation CMS lists without a name	Additional disclosable party (controls, leases property to, or provides services to the home)		Mar 27, 2017
Humangood Norcal	Runs it (operational or managerial control)		Dec 21, 2016
Humangood Norcal	Additional disclosable party (controls, leases property to, or provides services to the home)		Dec 21, 2016
An organisation CMS lists without a name	Additional disclosable party (controls, leases property to, or provides services to the home)		Jul 24, 2015
Umb Bank National Association	Additional disclosable party (controls, leases property to, or provides services to the home)		Sep 1, 2021
Baker Tilly Advisory Group LP	Additional disclosable party (controls, leases property to, or provides services to the home)		Mar 21, 2025
Humangood	Additional disclosable party (controls, leases property to, or provides services to the home)		Dec 21, 2016
Humangood Cornerstone	Additional disclosable party (controls, leases property to, or provides services to the home)		Dec 21, 2016

How do residents fare?

CMS rates its quality measures 5 of 5 (Idaho average 4.2).

CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.

CMS’s star ratings, from 1 to 5
Measure	Rating
Overall rating	2 of 5
Health inspections	1 of 5
Staffing	5 of 5
Quality measures	5 of 5

How does it compare nearby?

Among the 12 nearest homes, within 12.2 miles, this one had the 4th most health citations at the latest inspection cycle (13; the middle value was 11).

CMS, Provider Information. Released Oct 28, 2026. Updated monthly.

The 12 nearest, by straight-line distance
Place	Miles away	Citations, latest cycle
The Terraces of Boise This nursing home		13
Shaw Mountain of Cascadia	4.4	9
Idaho State Veterans Home - Boise	4.9	10
Sunterra Springs Riverview	6.0	11
Skyline Transitional Care Center	6.8	9
Life Care Center of Boise	7.2	3
Cascadia of Boise	7.6	11
Timber Springs Transitional Care	8.1	19
Arbor Valley of Cascadia	9.2	16
Life Care Center of Treasure Valley	9.5	13
Aspen Transitional Rehabilitation	11.6	6
Meridian Meadows Transitional Care	12.2	18

What the record doesn’t say

Complaints that didn’t lead to a citation aren’t published.
Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.

Sources

Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).

Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).

Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 5, 2026.

From the home

The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.

The Terraces of Boise

The short answer

What did inspectors find?

When those citations happened

All 28 citations in the last three years

Is it certified, and in good standing?

Has it been fined or penalized?

Who does the caring?

Who owns it?

How do residents fare?

How does it compare nearby?

What the record doesn’t say

Sources

From the home

Replies

Paid listing

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.