Vivo Healthcare Winter Haven
A nursing home in Winter Haven, Florida 33881
2701 Lake Alfred Rd, Winter Haven, Florida 33881. (863) 298-5000.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 1of 5 CMS’s overall rating
- 21 health citations at the latest inspection cycle Florida average: 7.1
- 3.46 nurse hours per resident per day Florida average: 3.86
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 health citations at the latest inspection cycle
The Florida average is 7.1.
Last standard inspection Apr 10, 2025.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
25 citations in 1 month of the last 36. Last cited Apr 2025. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 25 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 6 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 10, 2025: standard inspection19 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Allow residents to self-administer drugs if determined clinically appropriate.
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Honor the resident’s right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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PASARR screening for Mental disorders or Intellectual Disabilities
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Provide enough food/fluids to maintain a resident’s health.
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Provide safe and appropriate respiratory care for a resident when needed.
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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
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Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
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Provide and implement an infection prevention and control program.
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Implement a program that monitors antibiotic use.
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Make sure that a working call system is available in each resident’s bathroom and bathing area.
Apr 10, 2025: standard and complaint inspection2 citations
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Immediately tell the resident, the resident’s doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 10, 2025: complaint inspection4 citations
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Honor the resident’s right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure medication error rates are not 5 percent or greater.
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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Oct 2, 1998.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, individual.
- 120 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 6 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
3.46 nurse hours per resident per day
The Florida average is 3.86.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Florida average |
|---|---|---|
| Nurse hours per resident per day | 3.46 | 3.86 |
| Of which registered nurses | 0.38 | 0.73 |
| At weekends | 3.13 | 3.51 |
| Nursing staff turnover | 40% | 41.5% |
| Registered nurse turnover | 75% | 46.1% |
| Administrators who left | 1 | Not given |
Who owns it?
- Winter Haven Holco LLC owns 100% directly since Sep 1, 2023.
- 12 owners or officers are people: Josef Cukier (corporate officer, 100%); Josef Cukier (owns 5% or more through other companies, 49%); Shalom Friedland (owns 5% or more through other companies, 19%); Benjamin Gluck (owns 5% or more through other companies, 12%); Yitzchok Becker (owns 5% or more through other companies, 10%); Jeffrey H Kagan (owns a share directly, 4.9%); Nathan Jakobovits (owns 5% or more directly, 4.9%); Jared Harper (additional disclosable party (controls, leases property to, or provides services to the home)); Melissa C Kirby (additional disclosable party (controls, leases property to, or provides services to the home)); Benjamin Gluck (runs it (operational or managerial control)); Josef Cukier (runs it (operational or managerial control)); Shalom Friedland (runs it (operational or managerial control)).
- Part of Vivo Healthcare (12 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Winter Haven Holco LLC | Owns 5% or more directly | 100% | Sep 1, 2023 |
| Nmj Irrv Tr II | Owns 5% or more through other companies | 6% | Sep 1, 2023 |
| Jek Irrv Tr II | Owns 5% or more through other companies | 6% | Sep 1, 2023 |
| NMJ Holdings LLC | Owns 5% or more through other companies | 5% | Sep 1, 2023 |
| JEK Holdings LLC | Owns 5% or more through other companies | 5% | Sep 1, 2023 |
| Vivo Healthcare Consulting LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2023 | |
| Summation Financial Services LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2023 | |
| Forvis Mazars LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2023 | |
| Pease Bell Cpas LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Sep 1, 2023 |
How do residents fare?
- CMS rates its quality measures 3 of 5 (Florida average 4.3).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 1 of 5 |
| Health inspections | 1 of 5 |
| Staffing | 2 of 5 |
| Quality measures | 3 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 12.8 miles, this one had the 2nd most health citations at the latest inspection cycle (21; the middle value was 10).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Vivo Healthcare Winter Haven This nursing home | 21 | |
| Spring Lake Rehabilitation Center | 1.0 | 7 |
| Oak Haven Rehab and Nursing Center | 2.3 | 16 |
| Winter Haven Health and Rehabilitation Center | 3.0 | 10 |
| Lake Mariam Health and Rehabilitation Center | 3.6 | 40 |
| Life Care Center of Winter Haven | 3.6 | 10 |
| Palm Garden of Winter Haven | 3.8 | 8 |
| Astoria Health and Rehabilitation Center | 4.3 | 10 |
| Haines City Rehabilitation and Nursing Center | 7.6 | 11 |
| Davenport Nursing and Rehab Center | 11.0 | 5 |
| Highlands Lake Center | 12.3 | 17 |
| Bartow Center | 12.8 | 9 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.