Hunters Creek Nursing and Rehab Center
A nursing home in Orlando, Florida 32837
14155 Town Loop Blvd, Orlando, Florida 32837. (407) 541-2600.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 5 health citations at the latest inspection cycle Florida average: 7.1
- 4.12 nurse hours per resident per day Florida average: 3.86
- 3 fines in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean8
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Immediate jeopardy
- CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 health citations at the latest inspection cycle
The Florida average is 7.1.
Last standard inspection Dec 18, 2024.
Most serious in three years: immediate jeopardy to health or safety (J), at a complaint inspection on Sep 20, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
11 citations in 5 months of the last 36. Last cited May 2026. Most serious: immediate jeopardy to health or safety (J). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 11 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 7 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
May 22, 2026: complaint inspection1 citation
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 18, 2024: standard inspection4 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 14, 2024: complaint inspection3 citations
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Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Ensure each resident receives an accurate assessment.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
Sep 20, 2024: complaint inspection2 citations
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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2023: complaint inspection1 citation
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since May 29, 1998.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 116 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 3 fines in the last three years, $67,191 in all.
- No Medicare payment denials in the last three years.
- 7 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Nov 14, 2024 | Fine | $51,545 |
| Sep 20, 2024 | Fine | $7,823 |
| Sep 20, 2024 | Fine | $7,823 |
Who does the caring?
4.12 nurse hours per resident per day
The Florida average is 3.86.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | Florida average |
|---|---|---|
| Nurse hours per resident per day | 4.12 | 3.86 |
| Of which registered nurses | 0.81 | 0.73 |
| At weekends | 3.59 | 3.51 |
| Nursing staff turnover | 36.8% | 41.5% |
| Registered nurse turnover | 52.2% | 46.1% |
| Administrators who left | 1 | Not given |
Who owns it?
- Sovereign Healthcare Holdings LLC owns 100% directly since Oct 1, 2003.
- Sovereign Healthcare Disbursements LLC and Southern Healthcare Management LLC run it.
- 21 owners or officers are people: Michelle Kelly (corporate officer, 100%); Royce M Cronquist (corporate officer, 100%); John Mangine (owns a share through other companies, 3%); Joseph Jicha (runs it (operational or managerial control)); Joseph Jicha (additional disclosable party (controls, leases property to, or provides services to the home)); Susan Kaar (on the governing body (managing control)); Susan Kaar (additional disclosable party (controls, leases property to, or provides services to the home)); Henry Gerrity (on the governing body (managing control)); Henry Gerrity (additional disclosable party (controls, leases property to, or provides services to the home)); John Mangine (additional disclosable party (controls, leases property to, or provides services to the home)); Mark Britton (runs it (operational or managerial control)); Mark Britton (additional disclosable party (controls, leases property to, or provides services to the home)); Michelle Kelly (additional disclosable party (controls, leases property to, or provides services to the home)); Donald K Melton (corporate officer); Donald K Melton (runs it (operational or managerial control)); Donald K Melton (additional disclosable party (controls, leases property to, or provides services to the home)); William Notermann (runs it (operational or managerial control)); William Notermann (additional disclosable party (controls, leases property to, or provides services to the home)); Royce M Cronquist (additional disclosable party (controls, leases property to, or provides services to the home)); Dawn Chery (on the governing body (managing control)); Dawn Chery (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Sovereign Healthcare Holdings (43 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Sovereign Healthcare Holdings LLC | Owns 5% or more directly | 100% | Oct 1, 2003 |
| Berkadia Commercial Mortgage LLC | Holds 5% or more security interest | 100% | Jul 14, 2014 |
| Fl Hunters Creek Holdings LLC | Holds 5% or more security interest | 100% | May 19, 2009 |
| Health Services Properties LLC | Holds 5% or more security interest | 100% | May 19, 2009 |
| John J Notermann Business Tr | Owns 5% or more through other companies | 82.5% | Nov 12, 2017 |
| Cronquist 2015 Family Tr | Owns 5% or more through other companies | 14.5% | Dec 31, 2015 |
| Cronquist 2015 Family Tr | Owns a share through other companies | 14.5% | Dec 31, 2015 |
| Sovereign Healthcare Disbursements LLC | Runs it (operational or managerial control) | Oct 1, 2003 | |
| Sovereign Healthcare Disbursements LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 29, 2025 | |
| Fl Hunters Creek Holdings LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | May 19, 2009 | |
| Forvis Mazars LLP | Additional disclosable party (controls, leases property to, or provides services to the home) | Jan 1, 2025 | |
| Health Services Properties LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 29, 2025 | |
| Southern Healthcare Management LLC | Runs it (operational or managerial control) | Oct 1, 2003 | |
| Southern Healthcare Management LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 23, 2025 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (Florida average 4.3).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 10.8 miles, this one had the 9th most health citations at the latest inspection cycle (5; the middle value was 6.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Hunters Creek Nursing and Rehab Center This nursing home | 5 | |
| Kissimmee Nursing & Rehabilitation Center | 3.1 | 13 |
| Aviata at Kissimmee Gardens | 3.2 | 3 |
| The Terrace of Kissimmee | 3.6 | 11 |
| Rehabilitation Center of Orlando | 4.4 | 12 |
| Kissimmee Health and Rehabilitation Center | 4.7 | 6 |
| Creekstone Health and Wellness | 7.2 | 7 |
| Solaris Healthcare Celebration | 9.0 | 4 |
| Solaris Healthcare Windermere | 9.4 | 1 |
| Aviata at St Cloud | 10.0 | 6 |
| Orlando Health and Rehabilitation Center | 10.4 | 23 |
| Avante at St Cloud Inc. | 10.8 | 14 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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