Canyon Creek Post-Acute
A nursing home in Castro Valley, California 94546
22103 Redwood Road, Castro Valley, California 94546. (510) 537-8848.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 5of 5 CMS’s overall rating
- 8 health citations at the latest inspection cycle California average: 15.7
- 4.40 nurse hours per resident per day California average: 4.54
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 health citations at the latest inspection cycle
The California average is 15.7.
Last standard inspection Nov 1, 2024.
Most serious in three years: D: no actual harm, potential for more than minimal harm.
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
9 citations in 3 months of the last 36. Last cited Jan 2026. Most serious: no actual harm, potential for more than minimal harm (D). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 9 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 3 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 12, 2026: complaint inspection2 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Nov 1, 2024: standard inspection6 citations
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Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Assess the resident when there is a significant change in condition
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Assure that each resident’s assessment is updated at least once every 3 months.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Mar 27, 2024: complaint inspection1 citation
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Provide care and assistance to perform activities of daily living for any resident who is unable.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Mar 1, 1989.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 70 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 3 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
4.40 nurse hours per resident per day
The California average is 4.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | California average |
|---|---|---|
| Nurse hours per resident per day | 4.40 | 4.54 |
| Of which registered nurses | 1.00 | 0.68 |
| At weekends | 3.95 | 4.10 |
| Nursing staff turnover | 38% | 36.6% |
| Registered nurse turnover | 22.2% | 37.8% |
| Administrators who left | 0 | Not given |
Who owns it?
- Links Healthcare Group LLC owns 100% directly since May 1, 2023.
- Links Support Services, LLC and Links Healthcare Group LLC run it.
- 25 owners or officers are people: Toby Tilford (owns 5% or more through other companies, 46.6%); Curtis Rodriguez (owns 5% or more through other companies, 46.6%); A person CMS lists without a name (owns a share through other companies, 4%); A person CMS lists without a name (owns a share through other companies, 2%); A person CMS lists without a name (owns a share through other companies, 0.8%); Eric Corpuz (runs it (operational or managerial control)); Eric Corpuz (additional disclosable party (controls, leases property to, or provides services to the home)); Mary Beardsley (runs it (operational or managerial control)); Mary Beardsley (additional disclosable party (controls, leases property to, or provides services to the home)); Toby Tilford (corporate officer); Toby Tilford (runs it (operational or managerial control)); Toby Tilford (additional disclosable party (controls, leases property to, or provides services to the home)); Antonette D Frojelin (runs it (operational or managerial control)); Antonette D Frojelin (additional disclosable party (controls, leases property to, or provides services to the home)); Victoria Bernholz (runs it (operational or managerial control)); Victoria Bernholz (additional disclosable party (controls, leases property to, or provides services to the home)); Melissa Carter (runs it (operational or managerial control)); Melissa Carter (additional disclosable party (controls, leases property to, or provides services to the home)); Gurpreet Dhugga (runs it (operational or managerial control)); Gurpreet Dhugga (additional disclosable party (controls, leases property to, or provides services to the home)); Jerica Singh (runs it (operational or managerial control)); Jerica Singh (additional disclosable party (controls, leases property to, or provides services to the home)); Curtis Rodriguez (corporate officer); Curtis Rodriguez (runs it (operational or managerial control)); Curtis Rodriguez (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Links Healthcare Group (32 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Forbright Bank | Holds 5% or more security interest | 100% | May 1, 2023 |
| Links Healthcare Group LLC | Owns 5% or more directly | 100% | May 1, 2023 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 26, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | May 1, 2023 | |
| Links Support Services, LLC | Runs it (operational or managerial control) | May 1, 2023 | |
| Links Support Services, LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 26, 2025 | |
| Links Healthcare Group LLC | Runs it (operational or managerial control) | May 1, 2023 | |
| Links Healthcare Group LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Jun 26, 2025 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (California average 4.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 1.5 miles, this one had the 7th most health citations at the latest inspection cycle (8; the middle value was 9.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Canyon Creek Post-Acute This nursing home | 8 | |
| Sage Post Acute | 0.3 | 13 |
| Hayward Hills Health Care Center | 0.4 | 12 |
| Hayward Gardens Post Acute | 0.5 | 8 |
| Baywood Court Health Center | 0.6 | 4 |
| Vista Post Acute | 1.2 | 6 |
| We Care Skilled Nursing Facility | 1.3 | 11 |
| East Bay Post-Acute | 1.3 | 22 |
| Valley Pointe Nursing & Rehabilitation Center | 1.3 | 11 |
| St John Kronstadt Convalescent Center | 1.4 | 11 |
| Bethesda Home | 1.5 | 7 |
| St Anthony Care Center | 1.5 | 4 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.