CarolinaEast Medical Center – Crossroads Psychiatric Program
A mental health treatment facility in New Bern, North Carolina 28560
2000 Neuse Boulevard, New Bern, North Carolina 28560. (252) 633-8204.
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The short answer
Record last released by Substance Abuse and Mental Health Services Administration (SAMHSA) on Mar 6, 2026.
- Hospital inpatient its settings, as it reported them to SAMHSA
- Young Adults and seniors the ages it accepts, as it reported them
Each figure’s source sits beside it, in its section below.
What these words mean4
- SAMHSA’s National Directory
- SAMHSA’s yearly list of treatment facilities, from each facility’s own answers to SAMHSA’s survey. In SAMHSA’s words: “SAMHSA does not regulate substance use or mental health treatment programs or facilities.” A listing isn’t an inspection, a licence or a rating; a facility’s state keeps those. Source: SAMHSA, National Directories 2025.
- Sliding fee scale
- SAMHSA’s definition: “Variable prices for services based on a person’s ability to pay.” SAMHSA’s name for it: “Sliding fee scale (fee is based on income and other factors)”. Source: SAMHSA, National Directories 2025, code reference.
- Payment assistance
- SAMHSA’s definition: “A program which helps low-income, uninsured, or underinsured patients who need help paying for all or part of their medical bills.” SAMHSA adds: check with the facility for details. Source: SAMHSA, National Directories 2025, code reference.
- Not listed
- The directory doesn’t list this for the place: the facility didn’t report it. It isn’t a no: call the place to ask. Source: How this site reads each directory.
What does it offer?
- Type of care: Mental health treatment; Treatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children.
- Kind of facility: Separate inpatient psychiatric unit of a general hospital.
- Settings: Hospital inpatient/24-hour hospital inpatient.
- Every service it listed is below, by SAMHSA’s own names, with SAMHSA’s definitions of its kinds of care, settings, payment, ages and language services.
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
Every service it listed, in SAMHSA’s own words, with SAMHSA’s definitions where it gives them.
Type of care2
- Mental health treatmentSAMHSA’s definition: Facility which provides services including therapy or psychotropic medication to treat a person’s mental health issue, reduce symptoms, and improve behavioral functioning and outcomes.
- Treatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in childrenSAMHSA’s definition: Refers to treatment services intended to help their clients’ ability to function as a result of substance use and/or mental disorders. By definition, serious mental illness is someone over 18 having (within the past year) a diagnosable mental, behavior, or emotional disorder that causes serious functional impairment that substantially interferes with or limits one or more major life activities. For people under the age of 18, the term ‟Serious Emotional Disturbance” refers to a diagnosable mental, behavioral, or emotional disorder in the past year, which resulted in functional impairment that substantially interferes with or limits the child’s role or functioning in family, school, or community activities.
Kind of facility1
- Separate inpatient psychiatric unit of a general hospital
Settings1
- Hospital inpatient/24-hour hospital inpatientSAMHSA’s definition: Medical treatment that is provided in a hospital or other facility and requires at least one overnight stay.
Payment, insurance or funding accepted10
- County or local government funds
- MedicareSAMHSA’s definition: The federal health insurance program for people age 65 and older and people with disabilities.
- MedicaidSAMHSA’s definition: A joint federal and state program that helps with medical costs for some people with low incomes and limited resources. Medicaid programs vary from state to state.
- Federal military insurance (e.g., TRICARE)
- Other State funds
- Private health insurance
- Cash or self-paymentSAMHSA’s definition: Payment for treatment is made by the person directly, through cash or other means, rather than using health insurance.
- State-financed health insurance plan other than Medicaid
- State mental health agency (or equivalent) fundsSAMHSA’s definition: Funds designed to finance the cost of treatment for mental health conditions.
- U.S. Department of VA funds
Ages accepted2
- Young AdultsSAMHSA’s definition: Facility accepts young adults (18-25) for treatment.
- SeniorsSAMHSA’s definition: Facility accepts seniors (65 or older) for treatment.
Programs for1
- Persons 18 and older with serious mental illness (SMI)
Operated by1
- Private non-profit organization
Pharmacotherapies17
- Chlorpromazine
- Fluphenazine
- Haloperidol
- Aripiprazole
- Asenapine
- Brexpiprazole
- Cariprazine
- Clozapine
- IIoperidone
- Lurasidone
- Olanzapine
- Paliperidone
- Quetiapine
- Risperidone
- Ziprasidone
- Nicotine replacement
- Antipsychotics used in treatment of SMI
Treatment Approaches7
- Activity therapy
- Cognitive behavioral therapy
- Couples/family therapy
- Electroconvulsive therapy
- Group therapy
- Individual psychotherapy
- Abnormal involuntary movement scale
Assessment/Pre-treatment1
- Screening for tobacco use
Testing1
- Laboratory testing
Education and Counseling Services1
- Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy1
- Smoking not permitted
Facility Vaping Policy1
- Vaping not permitted
Ancillary Services4
- Family psychoeducation
- Case management service
- Suicide prevention services
- Education services
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
Who is it for, and how is it paid for?
- Listed in SAMHSA’s 2025 National Directory of Mental Health Treatment Facilities, from its own answers to SAMHSA’s 2024 survey (N-SUMHSS). SAMHSA’s words: “It includes treatment facilities that responded to the 2024 National Substance Use and Mental Health Services Survey (N-SUMHSS).”
- Payment, insurance or funding it accepts, as it reported: County or local government funds; Medicare; Medicaid; Federal military insurance (e.g., TRICARE); Other State funds; Private health insurance; Cash or self-payment; State-financed health insurance plan other than Medicaid; State mental health agency (or equivalent) funds; U.S. Department of VA funds.
- Ages it accepts: Young Adults; Seniors.
- It also lists a program for particular groups of people, below.
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
Who runs it?
- Operated by: Private non-profit organization, as it reported.
- It listed no licence, certification or accreditation.
- SAMHSA’s directory names no owner or operator beyond these codes.
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
Who inspects it?
Not in this record: SAMHSA’s directory isn’t an inspection record. “SAMHSA does not regulate substance use or mental health treatment programs or facilities.”
Its licence and inspections are its state’s: FindTreatment.gov lists the agency in each state that oversees treatment programs.
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
What else is listed nearby?
- SAMHSA’s directory lists 1 other mental health treatment facility in Craven County, listed here.
- It is listed, not ranked: SAMHSA’s directory measures nothing to compare it by.
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025. Released Mar 6, 2026. Updated yearly.
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What this record can’t tell you
- SAMHSA’s listing is reported by the facility; it isn’t an inspection or a rating, and a facility’s state licence and inspections are separate.
- It is SAMHSA’s 2025 directory, from the facility’s own answers to SAMHSA’s 2024 survey, so its services, payment and hours may have changed since. FindTreatment.gov, SAMHSA’s online listing, is more current: SAMHSA updates it weekly for facilities that tell it of changes, and adds new facilities monthly.
- It can’t say whether the facility has room, takes your insurance plan or what treatment costs, and it holds no reviews or outcomes: call to ask.
- SAMHSA’s directory gives no county: its county is where the Census Bureau’s geocoder places its street address.
Sources
-
Substance Abuse and Mental Health Services Administration (SAMHSA), National Directory of Mental Health Treatment Facilities 2025.
Released Mar 6, 2026 and checked Oct 20, 2026. Updated yearly. Public domain (a SAMHSA publication, which may not be reproduced or distributed for a fee); shown free.
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U.S. Census Bureau, Census Geocoder.
Checked Oct 20, 2026. Updated yearly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Substance Abuse and Mental Health Services Administration (SAMHSA). FindTreatment.gov is SAMHSA’s own listing, more current than its directory. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 20, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.