Hearth Record

Montgomery General Hospital

A critical access hospital in Montgomery, West Virginia 25136

401 Sixth Avenue, Montgomery, West Virginia 25136. (304) 442-5151.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 8 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jan 8, 2025: a standard inspection.

8 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

8 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Jan 8, 2025: standard inspection8 deficiencies
  • Maintenance

    The inspectors’ words, 246 words

    “MAINTENANCE CFR(s): The CAH has housekeeping and preventive maintenance programs to ensure that-- (1) All essential mechanical, electrical, and patient-care equipment is maintained in safe operating condition; This Standard is not met as evidenced by: 40165 Based on observation, record review and staff interview the facility failed to keep all essential mechanical, electrical, and patient-care equipment is maintained in safe operating condition. Findings Include: a) Observation on 1/7/25 revealed an appliance cord that served a kitchen refrigerator, spliced, with exposed wire connectors, to make the chord longer to reach a receptacle. b) During record review on 1/08/25, findings revealed there was several failed damper tests with no corrective action for the following dampers: i. ID- 08696 ii. ID- 08686 c) An observation on 1/7/25 at approximately 1:45 p.m.., revealed a sprinkler heads (3) in the Kitchen, near the dish area, that were corroded. d)An observation on 1/7/25 at approximately 11:38 a.m., revealed a hood extinguishing system without proper extinguishing coverage over the griddle. e)Record review on 1/8/25 at approximately 9:00 a.m. revealed the facility failed to ensure that the fire rated doors in Hospital were inspected annually. f)Record review on 1/8/25 at approximately 10:35 a.m.., revealed no current documentation for testing of the physical integrity, correct polarity, continuity of the grounding circuit, or retention force for each electrical receptacle at the patient bed locations in the facility. g) These findings were verified during an exit interview with the Maintenance Director,and CEO on 1/09/25 at 11:30 a.m.”

    Rule C0914. Standard-level.

  • Premises Are Clean And Orderly

    “PREMISES ARE CLEAN AND ORDERLY CFR(s): (4) The premises are clean and orderly; and This Standard is not met as evidenced by: 40165 Based on observation on 1/7/25 the facility failed to keep and maintain a sanitary, safe, and presentable environment. These findings include: a) During observation on 1/7/25 at 2:00 p.m. revealed paint peeling from the wall in the kitchen that was above clean and dirty dishes. b)) These findings were verified during an exit interview with the Maintenance Director,and CEO on 1/09/25 at 11:30 a.m.”

    Rule C0924. Standard-level.

  • Infection Prevent Surveil & Control Of Hais

    The inspectors’ words, 552 words

    “INFECTION PREVENT SURVEIL & CONTROL OF HAIs CFR(s): The infection prevention and control includes surveillance, prevention, and control of HAIs, including maintaining a clean and sanitary environment to avoid sources and transmission of infection, and that the program also addresses any infection control issues identified by public health authorities; and This Standard is not met as evidenced by: 42792 Based on observation, document review, and staff interview, the facility failed to ensure that all food items were properly stored after the package was opened and all food items were properly dated when opened for patient consumption. This failure has the potential to adversely affect all patient receiving meals at the facility. Findings are as follows: An observation was conducted on 01/07/25 at 3:20 p.m. of the kitchen area, accompanied by Employee #2 and Employee #3. In the kitchen area near a six (6) burner stove had a counter space connected to the stove surface. Directly above the counter space there was a shelf that had five (5) packages of assorted types of bread and buns, that included, but not limited to: two (2) loaves of raisin bread, one (1) package hamburger buns, two (2) loaves of white sliced bread which was opened and undated. An observation was conducted on 01/07/25 at 3:35 p.m. of the dry food storage area, accompanied by Employee #2 and Employee #3. The dry goods area was noted to have an open bag of partially used Oreo medium cookie pieces which some of the cookie pieces were hanging out of the open bag and no date on the open package. A Kool-Aid Twists were opened without a date. Also, was noted to have open cases of small can sodas that did not have a date when the case was opened for consumption, that included, but was not limited to: One (1) case of Shasta Root beer Soda which had four (4) unopened sodas not dated left within this case, one (1) case of Shasta Ginger Ale which had eight (8) unopened sodas not dated within this case, and one (1) case of Shasta Twist of eight (8) unopened sodas not dated within this case. A document titled: “Food and Nutrition Services ‘Used By’ Dating Guidelines” undated; was reviewed and stated in part: “The following is a guide to use when establishing a “Use By” date for food items...Guideline assume that food is properly stored, covered and handled. An interview was conducted on 01/07/25 at 3:25 p.m. with Employee #2, who confirmed that the bread and buns on the shelf was opened today during meal preparation which was not dated when opened. An interview was conducted on 01/07/25 at 3:40 a.m. with Employee #2, who confirmed that the Oreo Medium cookies pieces were not properly stored when opened and not dated, Kool-Aid Twist were not properly dated when the case was opened, and the Soda cases had unopened sodas left in the cases which was not properly dated when the soda cases where opened. Employee #2 stated, “When all these cases were opened, they should have been dated properly when opened.” An interview was conducted on 01/8/25 at 1:25 p.m. with Employee #1, who confirmed that the “Food and Nutrition Services ‘Use By’ Dating Guidelines is consider the guidelines or policy we use for dating and storage of food.””

    Rule C1208. Standard-level.

  • Cooking Facilities

    The inspectors’ words, 215 words

    “Cooking Facilities CFR(s): NFPA 101 Cooking Facilities Cooking equipment is protected in accordance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, unless: * residential cooking equipment (i.e., small appliances such as microwaves, hot plates, toasters) are used for food warming or limited cooking in accordance with 18.3.2.5.2, 19.3.2.5.2 * cooking facilities open to the corridor in smoke compartments with 30 or fewer patients comply with the conditions under 18.3.2.5.3, 19.3.2.5.3, or * cooking facilities in smoke compartments with 30 or fewer patients comply with conditions under 18.3.2.5.4, 19.3.2.5.4. Cooking facilities protected according to NFPA 96 per 9.2.3 are not required to be enclosed as hazardous areas, but shall not be open to the corridor. 18.3.2.5.1 through 18.3.2.5.4, 19.3.2.5.1 through 19.3.2.5.5, 9.2.3, TIA 12-2 This Standard is not met as evidenced by: 40165 Based on observation, and staff interview, the facility failed to ensure that cooking equipment is protected in accordance with NFPA 96. This deficient practice could affect all residents, staff, and visitors. Facility census 9. Findings include: a) An observation on 1/7/25 at approximately 11:38 a.m., revealed a hood extingushing system without proper extingushing coverage over the griddle. b) These findings were verified during an exit interview with the Maintenance Director, and CEO on 1/09/25 at 11:30 a.m.”

    Rule K0324. Standard-level.

  • Sprinkler System - Installation

    The inspectors’ words, 221 words

    “Sprinkler System - Installation CFR(s): NFPA 101 Spinkler System - Installation 2012 EXISTING Nursing homes, and hospitals where required by construction type, are protected throughout by an approved automatic sprinkler system in accordance with NFPA 13, Standard for the Installation of Sprinkler Systems. In Type I and II construction, alternative protection measures are permitted to be substituted for sprinkler protection in specific areas where state or local regulations prohibit sprinklers. In hospitals, sprinklers are not required in clothes closets of patient sleeping rooms where the area of the closet does not exceed 6 square feet and sprinkler coverage covers the closet footprint as required by NFPA 13, Standard for Installation of Sprinkler Systems. 19.3.5.1, 19.3.5.2, 19.3.5.3, 19.3.5.4, 19.3.5.5, 19.4.2, 19.3.5.10, 9.7, 9.7.1.1(1) This Standard is not met as evidenced by: 40165 Based on observation and staff interview, the facility failed to ensure that the facility was protected throughout by an approved automatic sprinkler system in accordance with NFPA (National Fire Protection Association) 13. This deficient practice could affect all residents, staff, and visitors. Facility census 9. Findings include: a) An observation on 1/7/25 at approximately 1:45 p.m.., revealed a sprinkler heads (3) in the Kitchen, near the dish area, that were corroded. b) These findings were verified during an exit interview with the Maintenance Director,and CEO on 1/09/25 at 11:30 a.m.”

    Rule K0351. Standard-level.

  • Utilities - Gas And Electric

    The inspectors’ words, 165 words

    “Utilities - Gas and Electric CFR(s): NFPA 101 Utilities - Gas and Electric Equipment using gas or related gas piping complies with NFPA 54, National Fuel Gas Code, electrical wiring and equipment complies with NFPA 70, National Electric Code. Existing installations can continue in service provided no hazard to life. 18.5.1.1, 19.5.1.1, 9.1.1, 9.1.2 This Standard is not met as evidenced by: 40165 Based on record review, observation, and staff interview between 1/7/25- 1/8/25 it was determined the facility failed to maintain electrical equipment within the facility. Facility census 9. a) Observation on 1/7/25 revealed an appliance cord that served a kitchen freezer, spliced, with exposed wire connectors, to make the chord longer to reach a receptacle. b) During record review on 1/08/25, findings revealed there was several failed damper tests with no corrective action for the following dampers: i. ID- 08696 ii. ID- 08686 c) These findings were verified during an exit interview with the Maintenance Director, and CEO on 1/09/25 at 11:30 a.m.”

    Rule K0511. Standard-level.

  • Maintenance, Inspection And Testing - Doors

    The inspectors’ words, 185 words

    “Maintenance, Inspection & Testing - Doors CFR(s): Maintenance, Inspection & Testing - Doors Fire doors assemblies are inspected and tested annually in accordance with NFPA 80, Standard for Fire Doors and Other Opening Protectives. Non-rated doors, including corridor doors to patient rooms and smoke barrier doors, are routinely inspected as part of the facility maintenance program. Individuals performing the door inspections and testing possess knowledge, training or experience that demonstrates ability. Written records of inspection and testing are maintained and are available for review. 19.7.6, 8.3.3.1 (LSC) 5.2, 5.2.3 (2010 NFPA 80) This Standard is not met as evidenced by: 40165 Based on record review, and staff interview, the facility failed to maintain Fire Doors in accordance with NFPA (National Fire Protection Association) 101 and 80. This deficient practice could affect all residents, staff, and visitors. Facility census 9. Findings include: a) Record review on 1/8/25 at approximately 9:00 a.m. revealed the facility failed to ensure that the fire rated doors in Hosptial were inspected annually. b)These findings were verified during an exit interview with the Maintenance Director, and CEO on 1/09/25 at 11:30 a.m.”

    Rule K0761. Standard-level.

  • Electrical Systems - Maintenance And Testing

    The inspectors’ words, 260 words

    “Electrical Systems - Maintenance and Testing CFR(s): NFPA 101 Electrical Systems - Maintenance and Testing Hospital-grade receptacles at patient bed locations and where deep sedation or general anesthesia is administered, are tested after initial installation, replacement or servicing. Additional testing is performed at intervals defined by documented performance data. Receptacles not listed as hospital-grade at these locations are tested at intervals not exceeding 12 months. Line isolation monitors (LIM), if installed, are tested at intervals of less than or equal to 1 month by actuating the LIM test switch per 6.3.2.6.3.6, which activates both visual and audible alarm. For LIM circuits with automated self-testing, this manual test is performed at intervals less than or equal to 12 months. LIM circuits are tested per 6.3.3.3.2 after any repair or renovation to the electric distribution system. Records are maintained of required tests and associated repairs or modifications, containing date, room or area tested, and results. 6.3.4 (NFPA 99) This Standard is not met as evidenced by: 40165 Based on record review and staff interview, the facility failed to maintain and test electrical receptacles at patient bed locations in accordance with NFPA (National Fire Protection Association) 99. Facility census 9. Findings include: a) Record review on 1/8/25 at approximately 10:35 a.m.., revealed no current documentation for testing of the physical integrity, correct polarity, continuity of the grounding circuit, or retention force for each electrical receptacle at the patient bed locations in the facility. b) These findings were verified during an exit interview with the Maintenance Director, and CEO on 1/09/25 at 11:30 a.m.”

    Rule K0914. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jan 8, 2025Standard inspection3 deficiencies cited
Jan 8, 2025Standard inspection5 deficiencies cited

How do patients fare?

  • CMS gives no overall : “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 2; readmission, 0 better and 0 worse of 1.
  • CMS gives no : “The number of cases/patients is too few to report a star rating.”
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 17.9%. CMS gives no comparison with the national rate for them in this release.
  • Emergency department patients spent a median of 100 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 3% left before being seen.
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 5Not rated
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5Not rated

Is it certified, and in good standing?

  • Medicare-certified critical access hospital since Jun 1, 2005.
  • Ownership: voluntary non-profit - other.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • Voluntary non-profit - Other.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • 67% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • 7 owners or officers are people: Patsy C Tucker (corporate director); Raleigh L Collins (corporate director); Donald L Smith (corporate director); Deborah A A Hill (corporate director); Deborah A A Hill (managing employee (on the payroll)); Sherri L Murray (corporate director); Ghassan Y Dagher (corporate director).
  • CMS’s Provider of Services file records 3 changes of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 2 hospitals CMS lists in Fayette County, none has an overall star rating from CMS.
  • CMS gives this hospital no overall star rating to compare.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

1 compared
PlaceOverall star rating
Camc Plateau Medical Center, Inc.Not given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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