Hearth Record

Raleigh General Hospital

An acute care hospital in Beckley, West Virginia 25801

1710 Harper Road, Beckley, West Virginia 25801. (304) 256-4100.

  • Medicare payments cut under the HAC Reduction Program (fiscal year 2026)
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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 3 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Sep 9, 2026: a complaint inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Jul 15, 2026: complaint inspection1 deficiency

  • Patient Rights: Care In Safe Setting

    The inspectors’ words, 774 words

    “PATIENT RIGHTS: CARE IN SAFE SETTING CFR(s): 482.13(c)(2) The patient has the right to receive care in a safe setting. This Standard is not met as evidenced by: 53005 A-0144 Based on document review, medical record review and staff interviews, the hospital failed to protect the patient’s right to be informed of their health status for 1 of 1 patients (Patient 1). The facility failed to notify the patient in a timely manner regarding a biopsy specimen, resulting in a two-month delay in diagnostic care and the communication of inaccurate status updates to the patient. A policy was reviewed titled “Patient Rights and Responsibilities” last approved on 2/2025. The policy has a section titled “Purpose” which states, “To define the Rights and Responsibilities for all patients, and parents or guardians of patients in the hospital.” The policy has a section titled “Responsibility” which states, “All patients will be treated in a dignified and respectful manner...All patients, inpatient or outpatient, must be informed of their rights as hospital patients. The patient has the right to have a family member or representative of his or her choice and his or her own physician notified promptly of his or her inpatient admission to the hospital. The patient or his or her representative has the right to make informed decisions regarding his or her care. The patient’s rights include being informed of his or her health status, being involved in care planning and treatment, and being able to request or refuse treatment. This right must not be construed as a mechanism to demand the provision of treatment or services deemed medically unnecessary or inappropriate. The right to make informed decisions regarding care presumes the patient or the patient’s representative has been provided information about his/her health status, diagnosis, and prognosis... To obtain complete and current information concerning diagnosis, treatment, and known prognosis and plans for discharge and follow-up care...” An interview was conducted on 7/13/26 at 10:00 a.m. with staff 2. Regarding patient 1, staff 2 stated, “We were emailed on 6/11/26, it was from our HIM [health information management] director, needing help getting records, reached out to the CNO [chief nursing officer]. The sample was done in April, preliminary was done here, then sent to [another facility] in Nashville to confirm, they didn’t want to be responsible for final diagnosis. We had to request the specimen be sent back to us and we sent them to [another facility] on 6/12/26, which they stated would be lengthy. Received sample back on 7/6/26 and sent results to the VA [veterans administration]. The timeline was as follows 4/24/26 procedure done, 4/28/26 sent to [another facility], 6/11/26 requested sample be sent back, 6/12/26 sample sent to [another facility], received report back on 7/6/26. We are putting in an incident report today to be better prepared in the lapse of communication, and will be going over our contract with [another facility] in Nashville so this lapse will not happen again.” An interview was conducted on 7/14/26 at 9:00 a.m. with staff 6. Regarding patient 1, staff 6 stated, “I remember this patient. I could have taken twenty samples because it was huge. I hate that it took so long to get results back; that is terrible. Other than that, we just do the procedures. Waiting that long for results is terrible. The pathologist stains the sample right at the procedure, and the remaining pieces go in normal saline. Almost always, a pathologist is there during the procedure. It is somebody’s family, and I would be so mad, but communication will get better.” An interview was conducted on 7/14/26 at 11:00 p.m. with staff 4. Regarding patient 1, staff 4 stated, “We sent the sample to outside pathology center in Nashville, and that office never let us know they could not give us a final diagnosis. We had to request it back and send it to [another facility]. We dropped the ball, but we are correcting this issue with a definitive plan. We are discussing implementing a policy to check on these results, and we are going to have a double-check process.” An interview was conducted on 7/14/26 at 12:00 p.m. with staff 5. Regarding patient 1, staff 5 stated, “The goal is to make sure this never happens again. [Pathology center] dropped the ball, and I take this personally. I hate that this happened. I am a little disgruntled with them, and I am a part of that group. They want us to send them cases, but they won’t do hard cases and they didn’t contact us. We have created a new specimen log to include double checks on our sent-out specimens.””

    Rule A0144. Standard-level. From a complaint.

Nov 17, 2025: complaint inspection2 deficiencies

  • Facilities

    The inspectors’ words, 116 words

    “FACILITIES CFR(s): 482.41(c) (d) Standard: Facilities. The hospital must maintain adequate facilities for its services. This Standard is not met as evidenced by: 40165 Based on record review and staff interview, the facility failed to keep and maintain a sanitary, safe, and presentable environment. Census: 12. Findings: During facility tour on 11/17/25 at 9:30 AM, the 2nd floor, SICU was shut down, with Air Scrubbers running within the unit. Room 7 had been tested for mold, and according to reports, it was positive. The facility acted to remove all patients to abate the hazard. The mold was caused from a clogged water drain in the sink of Room 7 that began to leak inside the wall.”

    Rule A0722. Standard-level. From a complaint.

  • Facilities, Supplies, Equipment Maintenance

    The inspectors’ words, 121 words

    “FACILITIES, SUPPLIES, EQUIPMENT MAINTENANCE CFR(s): 482.41(c)(2) Facilities, supplies, and equipment must be maintained to ensure an acceptable level of safety and quality. This Standard is not met as evidenced by: 40165 Based on record review and staff interview, the facility failed to keep and maintain a sanitary, safe, and presentable environment. Census: 12. Findings: Durning facility tour on 11/17/25 on the 2nd floor, SICU was shut down, with Air Scrubbers running within the unit. Room 7 had been tested for mold, and according to reports, it was positive. The facility acted to remove all patients to abate the hazard. The mold was caused from a clogged water drain in the sink of Room 7 that began to leak inside the wall.”

    Rule A0724. Standard-level. From a complaint.

All 12 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Sep 9, 2026Complaint inspectionNo deficiencies cited
Jul 15, 2026Complaint inspection1 deficiency cited
Jun 23, 2026Complaint inspectionNo deficiencies cited
Nov 17, 2025Complaint inspection2 deficiencies cited
Jun 25, 2025Complaint inspectionNo deficiencies cited
Apr 30, 2025Complaint inspectionNo deficiencies cited
Apr 23, 2025Complaint inspectionNo deficiencies cited
Apr 16, 2025Complaint inspectionNo deficiencies cited
Feb 19, 2025Complaint inspectionNo deficiencies cited
Oct 7, 2024Complaint inspectionNo deficiencies cited
Apr 3, 2024Complaint inspectionNo deficiencies cited
Nov 17, 2023Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 2 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 1 worse of 7; safety of care, 2 better and 0 worse of 5; readmission, 0 better and 2 worse of 7.
  • Patients rate it 2 of 5 in CMS’s patient survey (1,162 surveys completed, Oct 1, 2024 to Sep 30, 2025): 57% rated it 9 or 10 out of 10, and 51% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 11.6%, heart failure 12%, pneumonia 15.2%, COPD 7.7%, stroke 12.6%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.8%, heart failure 23.6%, pneumonia 17.6%, COPD 20.9%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 194 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
  • 36% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.03 times the national median (Jan 1, 2024 to Dec 31, 2024).
Source:

CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.

CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 52 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Aug 22, 1969.
  • Ownership: proprietary.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • Proprietary.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS cut its Medicare payments by 1% for fiscal year 2026 under the Hospital-Acquired Condition Reduction Program, which does so for the quarter of hospitals that fare worst on conditions patients get in hospital.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

On record, newest first
DateWhatDetail
Medicare payment reduction (HAC Reduction Program)Fiscal year 2026: 1% of Medicare payments

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
  • 67% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Lifepoint WV Holdings Inc. owns 100% directly since Jul 1, 2006.
  • Lifepoint Corporate Services General Partnership runs it.
  • 8 owners or officers are people: William Haugh (corporate officer); David Brash (managing employee (on the payroll), 0%); Daniel Davis (corporate officer); Marcus B Poppell (corporate officer); Marcus B Poppell (other role (CMS gives no detail)); Charlotte E Lawrence (corporate officer, 0%); Elliott Brown (corporate officer, 0%); Christopher J Monte (corporate officer).
  • CMS’s Provider of Services file records 2 changes of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Dsb Acquisition LLCOwns 5% or more through other companies100%Nov 16, 2018
Lifepoint Health Inc.Owns 5% or more through other companies100%Nov 18, 2018
Lifepoint Acquisition CorpOwns 5% or more through other companies100%Jul 13, 2005
Legacy Lifepoint Health LLCOwns 5% or more through other companies100%Feb 22, 2022
Lifepoint WV Holdings Inc.Owns 5% or more directly100%Jul 1, 2006
Lifepoint Corporate Services General PartnershipRuns it (operational or managerial control)Jul 1, 2006

How does it compare nearby?

  • Of the 3 hospitals CMS lists in Raleigh County, 3 have an overall star rating from CMS: 1 rated 5 of 5, 1 rated 3 of 5, 1 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

2 compared
PlaceOverall star rating
Beckley VA Medical Center5
Beckley Arh Hospital3

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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