Hearth Record

Reston Hospital Center

An acute care hospital in Reston, Virginia 20190

1850 Town Center Parkway, Reston, Virginia 20190. (703) 689-9000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 3 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 20, 2026: a complaint inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 3 months of the last 36. Last cited Mar 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Mar 18, 2026: complaint inspection1 deficiency

  • Patient Rights:Participation In Care Planning

    The inspectors’ words, 616 words

    “PATIENT RIGHTS:PARTICIPATION IN CARE PLANNING CFR(s): 482.13(b)(1) The patient has the right to participate in the development and implementation of his or her plan of care. This Standard is not met as evidenced by: 36946 Based on staff interview and document review, it was determined the hospital failed to ensure each patient had the right to participate in the development of their plan of care. Specifically, hospital medical staff failed to order diets for inpatient hospice patients in three (3) of three (3) inpatient hospice records reviewed in the survey sample. MR2, MR5, and MR6. Findings: MR2 was admitted to the hospital on January 2, 2026, for a urinary tract infection and sepsis. On January 29, 2026, the patient transitioned to inpatient hospice. On January 29, 2026, the patient’s NPO (nothing by mouth) order was discontinued, but no new diet was ordered. The physician’s progress note on January 29, 2026, reads in part, “...After shared discussion with sister, patient will be on sips of water, juice and smoothies only, accepting the risk of infection and sepsis...” The patient’s record, however, was not updated with a diet order to correspond with the physician note. On January 31, 2026, the provider’s progress note indicated the patient’s diet order was “pleasure feeds,” but the medical record was not updated to include a new diet order and the patient remained with no diet ordered by the physician (EMP9). An interview was conducted on March 17, 2026, at 12:30 PM with EMP9, MR2’s attending physician. EMP9 indicated that MR2 had not been eating and had been NPO (nothing by mouth) for some time. The patient had a sudden change of condition on January 31, 2026, in which the patient woke up, was alert, and asked for food. EMP9 came to assess the patient and discussed the risks of eating with the patient and with the patient’s sister to include aspiration, sepsis, and death, but if the patient wished to eat, the patient could eat after understanding and discussing the risk. The patient’s sister and the patient agreed that the patient would want to try eating despite the risks. EMP9 indicated that every patient should have a diet order, including hospice patients, but if a hospice patient is unresponsive and not expected to have oral intake the physician might not order any diet. Despite the discussions with the patient and sister regarding their wishes to allow the patient to eat and the decision to permit the patient to eat on January 29, 2026, and January 31, 2026, the patient’s medical record was never updated to include any diet order. Two (2) additional inpatient hospice records were reviewed. MR5 contained documentation that the patient was admitted to inpatient hospice care on February 18, 2026. The patient had no diet ordered in the medical record. MR6 contained documentation that the patient was admitted to inpatient hospice on March 4, 2026. The patient had no diet ordered in the medical record. An interview was conducted with EMP10 at 10:44 Am on March 18, 2026. EMP10 confirmed that all patients including inpatient hospice patient should have a diet order. If a patient does not have a diet order, no meal tray will be provided by the kitchen and the patient is unable to order food. The hospital’s policy, Diet Orders, last revised November 2025 was reviewed and reads in part, “ ...Within 24 hours of admission, a diet order must be entered into Expanse .... An NPO order cancels all previous diet orders. When a patient can eat, a new diet order must be received through the Health Touch ...The following circumstances require immediate actions as specified in the order. Change from NPO ...new admissions ...””

    Rule A0130. Standard-level. From a complaint.

Jun 2, 2025: complaint inspection1 deficiency

  • Patient Rights: Restraint Or Seclusion

    The inspectors’ words, 195 words

    “PATIENT RIGHTS: RESTRAINT OR SECLUSION CFR(s): 482.13(e)(4)(i) The use of restraint or seclusion must be-- (i) in accordance with a written modification to the patient’s plan of care. This Standard is not met as evidenced by: 46466 Based on interview, medical record and facility document review, it was determined the facility failed to provide modifications to a patient’s plan of care based on the use of restraints in two (2) of six (6) patient records sampled. The findings include: On June 2, 2025, the surveyor conducted a review of six (6) sampled patient records. The medical records for Patient #4 and Patient #6’s did not contain documentation of modification to the patient’s plan of care for the use of restraints. On June 2, 2025 at 1:30 PM, Staff Member #3 confirmed that the modifications to Patient #4 and #6’s Plan of Care were not evidenced. A review of the facility’s policy “Patient Restraint/Seclusion, COG.COG.001 12/01/20”, revised 6/2025, indicated in part: “...K. Care of the Patient/Plan of Care, 1. The plan of care will clearly reflect a loop of assessment, intervention, and evaluation for restraint, seclusion and medications...M. Documentation Requirements...14. Modifications of the plan of care...”.”

    Rule A0166. Standard-level. From a complaint.

Jan 24, 2024: complaint inspection1 deficiency

  • Discharge Planning Evaluation

    The inspectors’ words, 268 words

    “DISCHARGE PLANNING EVALUATION CFR(s): The discharge planning evaluation must be included in the patient’s medical record for use in establishing an appropriate discharge plan and the results of the evaluation must be discussed with the patient (or the patient’s representative). This Standard is not met as evidenced by: 40084 Based on medical record review and staff interviews, it was determined the facility staff failed to notify Patient #1’s (P1’s) guardian of their discharge. The findings included: P1’s medical record evidenced guardianship paperwork that designated a guardian for all medical decision making. The surveyor reviewed P1’s Order of Appointment of Guardian and/or Conservator on 1/24/24 at 12:30 p.m. This document was kept in P1’s hard chart within the ICU. This document confirmed that P1 was under guardianship with the West Virginia Department of Health and Human Resources Adult Protective Services. This document dated 4/8/22, evidenced, in part, “(P1), the individual alleges to be a protected person, is a “protected person” and meets the definition of a “protected person” under West Virginia Code 44A-1-4 because of mental impairment due to other concerns...The current address of the Protected Person is believed to be: Unknown...The guardian/limited guardian/co-guardian/limited co-guardian is hereby granted the following specific areas of protection and assistance: All areas of the Protected Person’s daily life to include medical and mental health decision making...” In interviews with six (6) staff members (SM), SM5, 3, 6, 13, 14 and 15, conducted on 1/24/24 between the hours of 11:30 a.m. and 2:00 p.m., all staff confirmed that the guardian for P1 was not notified prior to discharge to the homeless shelter on 1/9/24.”

    Rule A0808. Standard-level. From a complaint.

All 8 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 20, 2026Complaint inspectionNo deficiencies cited
Jun 30, 2026Complaint inspectionNo deficiencies cited
Mar 18, 2026Complaint inspection1 deficiency cited
Jun 2, 2025Complaint inspection1 deficiency cited
Sep 5, 2024Complaint inspectionNo deficiencies cited
Sep 4, 2024Complaint inspectionNo deficiencies cited
Jan 24, 2024Complaint inspection1 deficiency cited
Dec 12, 2023Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 3 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 7; safety of care, 1 better and 0 worse of 7; readmission, 0 better and 3 worse of 8.
  • Patients rate it 2 of 5 in CMS’s patient survey (541 surveys completed, Oct 1, 2024 to Sep 30, 2025): 63% rated it 9 or 10 out of 10, and 64% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 11.4%, heart failure 9.8%, pneumonia 14.9%, COPD 7.8%, stroke 10.4%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 15.1%, heart failure 20.3%, pneumonia 17.5%, COPD 20%, hip or knee replacement 5.6%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 132 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
  • 65% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.03 times the national median (Jan 1, 2024 to Dec 31, 2024).
Source:

CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.

CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 52 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Aug 23, 1972.
  • Ownership: voluntary non-profit - private.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • It has an inpatient rehabilitation unit of 18 beds, which CMS lists apart as a rehabilitation facility.
  • Voluntary non-profit - Private.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 2 of 5.
  • 47% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • HCA Health Services of Virginia, Inc. owns 100% directly since Apr 30, 2007.
  • 5 owners or officers are people: Henrietta Skeens (corporate officer); Henrietta Skeens (managing employee (on the payroll)); Eric D Smith (managing employee (under contract)); Nathaniel P Vooys (corporate officer); Nathaniel P Vooys (managing employee (on the payroll)).
  • CMS’s Provider of Services file records 2 changes of ownership, the latest on Oct 1, 1999.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
HCA Inc.Owns 5% or more through other companies100%Jan 28, 2011
HCA Healthcare Inc.Owns 5% or more through other companies100%Jan 28, 2011
Healthtrust Inc. - the Hospital CompanyOwns 5% or more through other companies100%Jan 28, 2011
HCA Health Services of Virginia, Inc.Owns 5% or more directly100%Apr 30, 2007
Healthserv Acquisition LLCOwns 5% or more through other companies100%Apr 30, 2007
Frisco Holding IIOwns 5% or more through other companies16.3%Feb 6, 2026
Hercules Holding IIOwns 5% or more through other companies14.4%Sep 23, 2016

How does it compare nearby?

  • Of the 7 hospitals CMS lists in Fairfax County, 4 have an overall star rating from CMS: 2 rated 5 of 5, 1 rated 4 of 5, 1 rated 3 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

6 compared
PlaceOverall star rating
Fort Belvoir Community HospitalNot given
Inova Fairfax Hospital5
Inova Fair Oaks Hospital5
Inova Mount Vernon Hospital4
Northern Virginia Mental Health InstiNot given
Dominion HospitalNot given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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