Hearth Record

Bon Secours Memorial Regional Medical Center

An acute care hospital in Mechanicsville, Virginia 23116

8260 Atlee Road, Mechanicsville, Virginia 23116. (804) 764-6000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Aug 26, 2026: a complaint inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Aug 26, 2026: complaint inspection4 deficiencies
  • Administration Of Drugs

    The inspectors’ words, 494 words

    “ADMINISTRATION OF DRUGS CFR(s): 482.23(c)(1), (c)(1)(i) & (c)(2) (1) Drugs and biologicals must be prepared and administered in accordance with Federal and State laws, the orders of the practitioner or practitioners responsible for the patient’s care as specified under §482.12(c), and accepted standards of practice. (i) Drugs and biologicals may be prepared and administered on the orders of other practitioners not specified under §482.12(c) only if such practitioners are acting in accordance with State law, including scope of practice laws, hospital policies, and medical staff bylaws, rules, and regulations. (2) All drugs and biologicals must be administered by, or under supervision of, nursing or other personnel in accordance with Federal and State laws and regulations, including applicable licensing requirements, and in accordance with the approved medical staff policies and procedures. This Standard is not met as evidenced by: 42042 Based on facility policy and procedure review, medical record review, and interview, it was determined the facility failed to ensure blood products were administered in accordance with the provider’s orders for the prescribed transfusion rate and/or duration for three (3) of five (5) blood product units reviewed (MR #19 and MR #20). Findings: Facility procedure titled, “Blood and Blood Product Transfusion,” stated, in part, “Start the blood transfusion at a slow rate for the first 15 minutes and increase the rate, as prescribed.” On 08/25/2026 at 2:29 p.m., the surveyors initiated a review of five (5) blood transfusion records. Review of the provider orders and blood administration flowsheets identified the following: MR #19: Provider order #2563213777 specified the transfusion of two (2) units of Packed Red Blood Cells (PRBCs), with each unit to be administered over a duration of two (2) hours. Review of the Blood Administration flowsheet revealed Unit #W182926398111 was administered on 08/12/2026 from 8:42 p.m. through 11:07 p.m., a total duration of approximately two (2) hours and 25 minutes, which exceeded the provider-ordered transfusion duration. MR #20: Provider order #2560637898 specified the transfusion of two (2) units of PRBCs, with each unit to be administered over a duration of three (3) hours. The order further specified, “Start infusion at 60 ml/hr. x 15 minutes.” Review of the Blood Administration flowsheet revealed Unit #W182926427397 was administered on 08/10/2026 from 12:23 p.m. through 3:49 p.m., a total duration of approximately three (3) hours and 26 minutes, which exceeded the provider-ordered transfusion duration. Additionally, the Blood Administration flowsheet documented that during the first fifteen (15) minutes of transfusion, Unit #W182926427397 was administered at a rate of 75 mL/hr, rather than the provider-ordered rate of 60 mL/hr. Review of the Blood Administration flowsheet further revealed Unit #W182926455706 was administered from 9:10 p.m. on 08/11/2026 through 12:43 a.m. on 08/12/2026, a total duration of approximately three (3) hours and 33 minutes, which exceeded the provider-ordered transfusion duration of three (3) hours. On 08/25/2026 at approximately 3:40 p.m., during interview, SM #11 confirmed the blood administration documentation for the above units was not consistent with the provider’s orders.”

    Rule A0405. Standard-level. From a complaint.

  • Life Safety From Fire

    The inspectors’ words, 336 words

    “LIFE SAFETY FROM FIRE CFR(s): 482.41(b)(1)(2)(3) (b) Standard: Life safety from fire. (1) Except as otherwise provided in this section— (i) The hospital must meet the applicable provisions and must proceed in accordance with the Life Safety Code (NFPA 101 and Tentative Interim Amendments TIA 12-1, TIA 12-2, TIA 12-3, and TIA 12-4.) Outpatient surgical departments must meet the provisions applicable to Ambulatory Health Care Occupancies, regardless of the number of patients served. (ii) Notwithstanding paragraph (b)(1)(i) of this section, corridor doors and doors to rooms containing flammable or combustible materials must be provided with positive latching hardware. Roller latches are prohibited on such doors. (2) In consideration of a recommendation by the State survey agency or Accrediting Organization or at the discretion of the Secretary, may waive, for periods deemed appropriate, specific provisions of the Life Safety Code, which would result in unreasonable hardship upon a hospital, but only if the waiver will not adversely affect the health and safety of the patients. (3) The provisions of the Life Safety Code do not apply in a State where CMS finds that a fire and safety code imposed by State law adequately protects patients in hospitals. This Standard is not met as evidenced by: 40084 Based on observation, interview and document review, it was determined the facility failed to repair/replace two (2) fire rated doors that failed an annual inspection. The findings include: During a review of the facility’s annual inspection of fire doors that occurred in December, 2025, the surveyor noticed two doors that were not repaired as of August 26, 2026. The surveyor observed both doors (3rd floor lobby next to room 3001 and OR storage closet doors) were still in disrepair. The surveyor observed damage to the 3rd floor lobby door that exposed the core and negated the door’s fire rating. The surveyor observed the self-closing mechanism for the OR storage closet doors required adjustment/repair. Staff Member #28 advised an order has been placed for replacement of the damaged 3rd floor lobby door.”

    Rule A0710. Standard-level. From a complaint.

  • Facilities

    The inspectors’ words, 122 words

    “FACILITIES CFR(s): 482.41(c) (d) Standard: Facilities. The hospital must maintain adequate facilities for its services. This Standard is not met as evidenced by: 40084 Based on observation and interview, it was determined that two (2) sinks in the male bathroom located near the main entrance to the hospital were clogged and patients/visitors could not adequately sanitize hands. The findings include: During a survey of the facility’s physical environment on August 26, 2026, the surveyor observed that both sinks in the male bathroom near the main entrance of the hospital were clogged and not draining. Significant water was pooled in both sinks and prevented patients/visitors from adequately sanitizing their hands. Staff Member #28 advised the facility called a plumber to address the issue.”

    Rule A0722. Standard-level. From a complaint.

  • Facilities, Supplies, Equipment Maintenance

    The inspectors’ words, 115 words

    “FACILITIES, SUPPLIES, EQUIPMENT MAINTENANCE CFR(s): 482.41(c)(2) Facilities, supplies, and equipment must be maintained to ensure an acceptable level of safety and quality. This Standard is not met as evidenced by: 40084 Based on observation and interview, it was determined that elevator #1 in a bank of four (4) elevators located near the hospital main entrance was inoperable and has been so for approximately two (2) years. The findings include: During a survey of the facility’s physical environment on August 26, 2026, the surveyor observed that elevator #1 was out of service with signage indicating such. Staff Member #28 advised the elevator has been out of service for approximately two (2) years due to required repairs.”

    Rule A0724. Standard-level. From a complaint.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Aug 26, 2026Complaint inspection4 deficiencies cited
Feb 25, 2026Complaint inspectionNo deficiencies cited
Jun 25, 2024Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 4 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 1 better and 0 worse of 8; safety of care, 1 better and 1 worse of 7; readmission, 0 better and 1 worse of 11.
  • Patients rate it 3 of 5 in CMS’s patient survey (1,320 surveys completed, Oct 1, 2024 to Sep 30, 2025): 66% rated it 9 or 10 out of 10, and 65% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, worse than the national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 10.7%, heart failure 9.4%, pneumonia 15.1%, COPD 8.2%, stroke 10.5%, heart bypass surgery 2.2%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 15.6%, heart failure 21.1%, pneumonia 19.3%, COPD 21.3%, heart bypass surgery 10.3%, hip or knee replacement 7.5%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 202 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
  • 66% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.01 times the national median (Jan 1, 2024 to Dec 31, 2024).
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 53 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Jul 1, 1966.
  • Ownership: voluntary non-profit - church.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • Voluntary non-profit - Church.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
  • 80% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Bon Secours - Richmond Health System owns 100% directly since May 30, 1998.
  • 19 owners or officers are people: Jeffrey Szyperski (corporate director); Rebecca W Mcdonough (corporate director); Paula P Pando (corporate director); Robert Ukrop (corporate director); Wael N Haidar (corporate director); Osman Parvaiz (corporate director); Lang R Liebman (corporate director); James Carter (corporate director); Brian Yanofchick (corporate director); John Starcher (runs it (operational or managerial control)); Regina J Elbert (corporate director); Michael Quinones (corporate director); William Kusnierz (corporate officer); William Kusnierz (corporate director); William Kusnierz (managing employee (on the payroll)); Mary Shimo (corporate director); Michael John Lutes (corporate director); Devon Henry (corporate director); Kimberly M Ralston (managing employee (on the payroll)).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Bon Secours Richmond, LLCOwns 5% or more through other companies100%Dec 19, 2012
Bon Secours Mercy Health Inc.Owns 5% or more through other companies100%Sep 1, 2018
Bon Secours - Richmond Health SystemOwns 5% or more directly100%May 30, 1998

How does it compare nearby?

  • No other hospital CMS lists is in Hanover County.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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