St. George Regional Hospital
An acute care hospital in St George, Utah 84790
1380 East Medical Center Drive, St George, Utah 84790. (435) 251-2100.
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The short answer
Record last released by CMS on Oct 20, 2026.
- 5of 5 CMS’s overall rating
- 4of 5 patient survey rating
- 1 deficiency cited in the last three years
- 300 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Dec 11, 2025: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Dec 11, 2025: complaint inspection1 deficiency
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Discharge Planning- Transmission Information
The inspectors’ words, 913 words
“DISCHARGE PLANNING- TRANSMISSION INFORMATION CFR(s): Discharge of the patient and the provision and transmission of the patient’s necessary medical information. (b) The hospital must discharge the patient , and also transfer or refer the patient where applicable, along with all necessary medical information pertaining to the patient’s current course of illness and treatment, post-discharge goals of care, and treatment preferences, at the time of discharge, to the appropriate post-acute care service providers and suppliers, facilities, agencies, and other outpatient service providers and practitioners responsible for the patient’s follow-up or ancillary care. This Standard is not met as evidenced by: 39836 Based on interview and record review, it was determined the hospital did not ensure that for 1 of 5 sampled discharge patients, discharge included transfer or referral of the patient to the appropriate post-acute care service providers and suppliers, facilities, agencies, and other outpatient service providers and practitioners responsible for the patient’s follow-up or ancillary care. Specifically, the hospital did not ensure that a patient was discharged to the appropriate post-acute care provider; instead, the patient walked to a homeless shelter. (Patient identifier: 4) Findings include: Patient 4 was admitted to the behavioral health unit of the hospital on September 22, 2025, with a diagnosis of suicidal ideation. Patient 4 was discharged on September 28, 2025. On September 24, 2025, at 3:50 PM, the behavioral health unit therapist documented that she spoke with Patient 4’s DCFS (Department of Children and Family Services) caseworker, who provided legal guardianship paperwork that was placed in the chart. The hospital provided no additional documented evidence of discharge coordination with Patient 4’s DCFS caseworker/legal guardian. On September 25, 2025 and September 26, 2025, the therapist documented that Patient 4 was expected to be discharged on September 28, 2025, back to her group home. The therapist documented discussions with the group home manager regarding Patient 4’s status, behaviors, and pending discharge, and noted that the group home would provide transportation at discharge. On September 27, 2025, at 2:34 PM, the therapist documented that they attempted to contact Patient 4’s group home manager. There was no documented evidence of the caseworker being contacted. On September 28, 2025, at 10:18 AM, the therapist documented that Patient 4 requested discharge to a women’s shelter and claimed she had approval from her caseworker. The therapist documented in the note that on September 27, 2025, a message was left with the caseworker. Note: the note was an error, the message was left with the group home manager, not the caseworker. The hospital had not received approval from the DCFS caseworker for Patient 4 to be discharged to the women’s shelter. After discussion, the therapist documented that Patient 4 agreed to return to her group home as planned. The therapist documented that Patient 4 would be discharged with transportation to her group home and that they left a message for the DCFS caseworker, who worked Monday through Friday. Note: September 28, 2025, was a Sunday. Patient 4 was discharged on September 28, 2025. There was no documented evidence as to whom Patient 4 was discharged to. The hospital provided no documented evidence that staff contacted the group home manager on the day of discharge, that the group home provided transportation, or that Patient 4 was discharged to her group home as planned. On December 9, 2025, at 10:18 AM, surveyors interviewed Patient 4’s DCFS caseworker, who was also her legal guardian. The caseworker stated she attempted to contact the hospital multiple times during Patient 4’s stay and spoke with a therapist on September 24, 2025. During that conversation, they discussed a plan to discharge Patient 4 back to the group home. The caseworker stated this was the only communication she had with the hospital during Patient 4’s admission. She stated she expected the hospital to coordinate Patient 4’s discharge with her and that she did not know the hospital had discharged Patient 4. On December 9, 2025, at 10:49 AM, surveyors interviewed the manager of the homeless shelter. The manager stated Patient 4 walked to the homeless shelter from the hospital. The homeless shelter’s intake found out she was in state custody and contacted DCFS to let them know she was at their facility on September 28, 2025, DCFS was not aware she had been discharged. On December 9, 2025, at 4:05 PM, surveyors interviewed Patient 4’s group home manager. The group home manager stated she expected to pick up Patient 4 from the hospital upon discharge. She stated the hospital never contacted her to arrange pickup and that Patient 4 stated she walked to the homeless shelter. On December 10, 2025, at 1:02 PM, surveyors interviewed the hospital’s behavioral health manager. The manager stated therapists are responsible for coordinating discharge with patient guardians. She stated patients with a legal guardian should be discharged to that guardian unless staff make alternate arrangements with the guardian’s approval. She stated she could not locate documentation showing Patient 4 discharged to her guardian or group home manager as planned, nor documentation identifying the mode of transportation at discharge. On December 11, 2025, at 9:58 AM, surveyors interviewed the hospital’s Director of Clinical Excellence. He stated that he discussed the case with the behavioral health manager and that the hospital could not demonstrate, through documentation or staff accounts, that it appropriately discharged Patient 4. He stated that although he did not believe the hospital acted with neglect, the hospital did not complete due diligence to ensure a safe discharge.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 11, 2025 | Complaint inspection | 1 deficiency cited |
How do patients fare?
- CMS’s overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System. for it is 5 of 5.
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 8; safety of care, 2 better and 0 worse of 7; readmission, 5 better and 1 worse of 11.
- Patients rate it 4 of 5 in CMS’s patient survey (1,192 surveys completed, Oct 1, 2024 to Sep 30, 2025): 80% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, better than the national benchmark; C. diff infections, better than the national benchmark.
- CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 10.4%, heart failure 11.5%, pneumonia 16.1%, COPD 8.4%, stroke 13.8%, heart bypass surgery 2.6%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 13%, heart failure 20.3%, pneumonia 13.9%, COPD 18.4%, heart bypass surgery 8.8%, hip or knee replacement 4.9%. CMS gives no comparison with the national rate for them in this release.
- After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, worse than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
- Emergency department patients spent a median of 147 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
- 54% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
- Medicare’s spending per patient here is 0.94 times the national median (Jan 1, 2024 to Dec 31, 2024).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | 5 of 5 |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | 4 of 5 |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Jul 1, 1966.
- Ownership: voluntary non-profit - private.
- It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- It has an inpatient rehabilitation unit of 16 beds, which CMS lists apart as a rehabilitation facility.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Jul 15, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Jul 15, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- In CMS’s patient survey, patients rate how well its nurses communicated 4 of 5.
- 88% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Ihc Health Services Inc. owns 100% directly since Apr 1, 1975.
- 17 owners or officers are people: Sylvester N Berube (corporate director, 100%); Devaraj A Ramsamy (corporate officer); Justin Bollenback (corporate officer); Troy Spring (corporate officer); Mitchell Cloward (corporate officer); Derrick Haslem (corporate director); Evan Vickers (corporate director); Elizabeth A Beckman (corporate director); Russell Childs (corporate director); Natalie Jo Ashby (corporate officer); Cyndi Woodbury Gilbert (corporate director); Danny K Shaw (corporate director); Nicole Mouskondis (corporate director); Keith Whitfield (corporate director); Reuben Evans (corporate officer); Reuben Evans (managing employee (on the payroll)); Robert W Allen (corporate director).
- CMS’s Provider of Services file records 1 change of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Jul 15, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Ihc Health Services Inc. | Owns 5% or more directly | 100% | Apr 1, 1975 |
How does it compare nearby?
- No other hospital CMS lists is in Washington County.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Oct 27, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q2_2026.csv).
Released Jul 15, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.