Mobridge Regional Hospital - Cah
A critical access hospital in Mobridge, South Dakota 57601
1401 10th Ave West, Mobridge, South Dakota 57601. (605) 845-3692.
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The short answer
Record last released by CMS on Oct 20, 2026.
- Not rated CMS’s overall rating
- Not rated patient survey rating
- 8 deficiencies cited in the last three years (needs attention)
- 25 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
The last inspection on record was on Sep 12, 2024: a standard inspection.
8 deficiencies cited in the last three years, 1 of them at condition level, the most serious.
1 deficiency at condition level, the more serious of CMS’s two levels
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Sep 2024. Most serious: Condition-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Sep 12, 2024: standard inspection3 deficiencies
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Surgical Services
The inspectors’ words, 1,576 words
“SURGICAL SERVICES CFR(s): If a CAH provides surgical services, surgical procedures must be performed in a safe manner by qualified practitioners who have been granted clinical privileges by the governing body, or responsible individual, of the CAH in accordance with the designation requirements under paragraph (a) of this section. This Condition is not met as evidenced by: 25107 A. Based on observation, interview, review of manufacturer’s instructions for use, and policy review, the provider failed to: *Follow the reuse period of not more than 30 days for MetriCide OPA Plus solution used for high level disinfection on two of two endocavity (within a body cavity) probes. *Test for sufficient strength of MetriCide OPA Plus solution between uses for high level disinfection on two of two endocavity probes. Findings include: Notice: Notice of immediate jeopardy was given verbally and in writing on 9/11/24 at 3:47 p.m. to chief executive officer (CEO) A, director of quality assurance C, and radiology supervisor J of the immediate jeopardy related to C1140 when the provider failed to follow the manufacturer’s instructions for use for MetriCide OPA Plus solution a high-level disinfectant. On 9/11/24 at 3:55 p.m. chief executive officer A, director of quality assurance C, and radiology supervisor J were asked for an immediate removal plan. Removal Plan: “Plan of Correction for C-1140 Noncompliance Effective immediately, the solution for cleaning the two endocavity ultrasound probes has changed from MetriCide OPA Plus to Revital-Ox RESERT, which will be used to clean both probes after each and every use. The temperature and concentration of the high-level disinfectant will be tested by the radiology technician performing the ultrasound prior to every use and documented on a log (see attached), which the Radiology Director will turn into the Quality Director every week for review and reported monthly to the QAPI Committee. When a radiology technician opens a new disinfectant container, it will be clearly labeled with the opening date and the expiration date. The disinfectant, once opened, will be stored per manufacturer’s recommendations for up to 90 days, provided the 90 days does not extend past the manufacturer’s expiration date on the container. The radiology technician will label the solution in the secondary container upon fill with the fill date and the expiration date. The solution in the secondary solution can be used for a period of up to 21 days, or sooner as dictated by the results of the solution test strip. The applicable guiding policy (Endocavity Probe Cleaning & GUS (disinfection soak stations for general purpose and endocavity probes) Instructions - see attached) has been updated to reflect these changes and all Radiology Department staff will go through education of the policy and competency training in the steps of high-level disinfection according to the manufacturer’s instructions for use by 9/13/2024. The Revital-OX RESERT Solution Test Strips will be clearly labeled by the radiology technician with the open date and expiration date. The test strips expire 180 days after opening, or at the manufacturer’s expiration date. All chemicals and supplies will be appropriately disposed of and replaced when expired. New quality measures have been added to the Radiology Department’s QAPI plan to ensure that prior to every use of Revital-Ox RESERT, the solution concentration, temperature, and expiration date is checked (see attached). If, after 6 months, all steps are being correctly completed on 100% of the patients, the Radiology Director will move from weekly reporting to the Quality Director to monthly reporting.” On 9/12/247 at 10:35 a.m. CEO A provided their final plan for the removal of the immediate jeopardy. On 9/12/24 at 11:40 a.m. the provider’s removal plan was reviewed and accepted by the survey team. On 9/12/24 at 11:41 a.m. the survey team reviewed the provider’s documentation for the removal of the immediate jeopardy and determined the immediacy was removed. Current census was zero. 1. Observation, interview, and review of the manufacturer’s instructions for use on 9/11/24 at 12:15 p.m. with radiology supervisor J revealed: *They used MetriCide OPA Plus solution as a high-level disinfectant for the two endocavity probes. *She thought the reuse period was 75 days for the in-use solution based on the information on the label. *She was not aware of the manufacturer’s instructions for use. *She was not aware that the reuse period for MetriCide OPA Plus solution was not to exceed 30 days. *She was not aware that each time the MetriCide OPA Plus solution was used it should have been tested for sufficient strength. *She was not aware the 75 days was for how long the solution was good in an opened bottle. *They did not have test strips for testing MetriCide OPA Plus solution. *They had been using MetriCide OPA Plus solution as a high-level disinfectant for up to 75 days. *They had been discarding every 30 days up to September of 2023 when they changed and went to 75 days before discarding. Review of the manufacturer’s instructions for use for MetriCide OPA Plus revealed: *”The reuse period for MetriCide OPA Plus solution was not to exceed thirty days in manual reprocessing.” *”Concentration of MetriCide OPA Plus solution during reuse life must be verified by the MetriCide OPA Plus solution test strip prior to each use to determine that the solution concentration was above the minimum recommended concentration.” Review of the providers endocavity probe cleaning and GUS (disinfection soak stations for general purpose and endocavity probes) instructions policy dated June 2019 revealed: *”The disinfectant should be changed according to the disinfectant’s recommendations.” *The policy did not mention testing of the disinfectant. Interview on 9/12/24 at 10:50 a.m. with radiology supervisor J revealed: *Her and the other four technicians who performed high level disinfection had been trained by the previous radiology supervisor. -She had been trained in 2019. *She had assumed they were trained correctly and was not aware they were not performing high level disinfection according to the manufacturer’s instructions for use. 50715 B. Based on observation, interview, policy review, and manufacturer’s instructions review for use (IFU) the provider failed to ensure: *Proper concentration of two of two enzymatic detergents and water had been measured per manufacturer’s IFU. *The water temperature of the Empower Multi-enzymatic detergent used for pre-cleaning of surgical instruments and endoscopes had been monitored per manufacturer’s IFU. *Staff who performed sterilization and high-level disinfection (HLD) tasks had received education and training. Findings include: 1. Observation and interview on 9/10/24 at 9:43 a.m. in the operating room (OR) decontamination room with certified surgery technician (CST) F revealed: *Two large sinks with a sticker inside each of the sinks that indicated a fill line. *CST F confirmed she would fill the water to the fill line in both sinks and add three pumps of Empower multi-enzymatic detergent to the right side of the sink and three pumps of Virex II 256 enzymatic detergent on the left side of the sink. *She was unsure of how many gallons of water each sink held when filled to the fill line. *She was unsure of the ounces (oz) yielded to one pump of enzymatic detergent. *She confirmed they had not been monitoring the temperature of the water after putting the Empower multi-enzymatic detergent in. *She determined with a one-gallon bucket that each sink held about 10 gallons of water at the fill line. *CST F confirmed staff had not been measuring the concentration of the enzymatic detergents to gallons of water as instructed by the manufacturer’s IFU. Interview on 9/11/24 at 11:45 a.m. with surgery supervisor E revealed: *The water fill line in each sink was to be used when cleaning scopes not instruments. *She confirmed staff were not measuring the water temperature of the sink and should have been when using Empower multi-enzymatic detergent. *She confirmed staff had not been measuring the proper concentration of the enzymatic solutions and water per the manufacturer’s IFU. Interview on 9/12/24 at 11:05 a.m. with chief nurse officer (CNO) B regarding CST F’s education and training revealed: *There was no standard form for education or a competency checklist related to high level disinfection and sterilization competencies for surgical staff documented. *Confirmed CST F received education on 9/29/22 on the Sterrad velocity system (steam sterilizer). *Confirmed she could not locate documentation if CST F had received training for the OER-pro (machine used to process endoscopes). *She would have expected education, training, and competencies to have been completed and documented prior to staff performing the skill. Review of the provider’s April 2024 High Level Disinfection policy revealed: *”Follow manufacturer’s written instructions for use when preparing and using disinfectant solutions. *Perioperative personnel processing medical devices using HLD for use in the perioperative setting will receive education and compete competency verification activities on the principals and processes of processing medical devices using HLD.” Review of the provider’s April 2024 Sterilization-All Methods policy revealed: *”Items to be sterilized will be cleaned, decontaminated, inspected packaged, sterilized, and stored in a controlled environment and in accordance with the device manufacturer’s written instructions for use. *Perioperative personnel who sterilize items for use in the perioperative setting will receive education and complete competency verification activities on the principals and processes pertinent to all methods of sterilization.” Review of the 2024 EmPower Multi-enzymatic solution detergent revealed, “Add 1 fl. oz (30 ml) (1 pump yields 1 fl. oz) of concentrate to one gallon of warm water (68 F-104 F).” Review of the 2018 Virex II 265 disinfectant revealed to “Add the product at ½ oz per gallon of water (1:256).””
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Emergency And Supplies
The inspectors’ words, 841 words
“EMERGENCY AND SUPPLIES CFR(s): Equipment and supplies commonly used in life-saving procedures, including airways, endotracheal tubes, ambu bag/valve/mask, oxygen, tourniquets, immobilization devices, nasogastric tubes, splints, IV therapy supplies, suction machine, defibrillator, cardiac monitor, chest tubes, and indwelling urinary catheters. This Standard is not met as evidenced by: 50715 Based on observation, interview, policy review, and manufacturer’s instructions for use (IFU) review, the provider failed to ensure: *One of one Lifepak 15 defibrillators located outside the operating room (OR) had been checked daily per the manufacturer’s IFU. *Expired supplies were not available for patient use in the OR and obstetrical unit. Findings include: 1. Observation and interview on 9/10/24 at 10:57 a.m. outside of the OR with surgery supervisor E and certified registered nurse anesthetist (CRNA) K revealed: *A Lifepak 15 defibrillator had been plugged into the wall on top of a supply cart. *Surgery supervisor E stated the nurse anesthetists had overseen checking the defibrillator. *CRNA K stated it had been the responsibility of the OR nursing staff to monitor and check the defibrillator. *Surgery supervisor E stated, “I’m not sure who brought this equipment in. There was no in-service provided to staff.” *Surgery supervisor E said checking the defibrillator and managing supplies had fallen through the cracks over the years. *Surgery supervisor E said there had been no maintenance, or an operator’s crash cart checklist completed daily. Observation and interview on 9/10/24 at 11:07 a.m. outside of OR with registered nurse (RN) G revealed: *She had been waiting for maintenance to fix the test load device (a tool that can be used to test the defibrillator’s function and performance) to perform the user test. *She had not checked the defibrillator in over two years. *RN G stated, “The defibrillator does still work, we need the test load device to perform the user test.” *The test load device used to perform the user test was located within the side pocket of the defibrillator. *The manufacturer’s IFU and other related resources for the Lifepak 15 defibrillator had not been unsealed from its original packaging for staff reference. Interview on 9/10/24 at 1:25 p.m. with chief nurse officer (CNO) B revealed: *They did not have a policy for crash carts or defibrillator checks. *She stated, “We would follow the manufacturer’s IFU.” *She would have expected staff to follow the manufacturer’s IFU on the Lifepak 15 defibrillator daily checks. *She confirmed there had been a daily crash cart checklist developed and should have been used by all departments. 2. Observation and interview on 9/10/24 at 9:22 a.m. in the central supply room with certified surgery technician (CST) F and surgery supervisor E revealed: *There were 14 expired Alcon intraocular lens implants available for use. *Surgery technician F stated the nurses were responsible to check the implants monthly. *Surgery supervisor E stated supplies were checked monthly and any expired items should have been discarded. Observation and interview on 9/10/24 at 10:57 a.m. outside of the OR with surgery supervisor E revealed: *One pediatric quick combo defibrillator patch that expired on 7/20/24. It was the only one available for use. *She confirmed the defibrillator patches should have been replaced. Observation and interview on 9/10/24 at 1:45 p.m. in the obstetrical unit clean supply room with RN H revealed: *In the delivery cart, two sterile #8 gloves that expired in June 2024. *In the hemorrhage cart, one Bakri postpartum balloon device that expired on 9/1/24. It was the only one available for use. *RN H stated carts and supplies were checked monthly. *She confirmed the supplies should have been removed from the carts. Interview with nurse manager D and purchasing director I on 9/12/24 at 9:20 a.m. revealed: *Nurse manager D confirmed checking for outdated supplies had been done monthly and was the responsibility of everyone. *Purchasing director I confirmed every department was to check for outdated supplies. *Confirmed expired products should have been taken back to purchasing. *Nurse manager D confirmed staff had been educated on the process of checking and handling expired supplies. *Nurse manager D confirmed they did not have a policy on managing expired supplies. 3. Review of the provider’s daily crash cart checklist for defibrillator revealed staff should have: *Inspected it’s physical condition. *Checked the expiration dates on therapy and electrocardiogram (EKG) pads. *Checked the battery power. *Performed a user test. *Verified a therapy cable check at 200 joules. 4. Review of the manufacturer’s 2019 Lifepak 15 Monitor/Defibrillator Operating Instructions for Use (IFU) revealed: *Daily inspection and testing of the Lifepak 15 monitor/defibrillator was recommended. *”Complete operator’s checklist daily. -Check quick-combo therapy cable. -Inspect defibrillator. -Check all necessary supplies and accessories are present. *Perform the user test as part of the operator’s checklist daily.” 5. Review of the obstetrical monthly checklist to restock and check outdates revealed: *The case cart had not been signed off as completed in July 2024 and August 2024. *The equipment room had not been signed off as completed in August 2024. *The supply room had not been signed off as completed in July 2024 and August 2024.”
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Maintenance
The inspectors’ words, 300 words
“MAINTENANCE CFR(s): The CAH has housekeeping and preventive maintenance programs to ensure that-- (1) All essential mechanical, electrical, and patient-care equipment is maintained in safe operating condition; This Standard is not met as evidenced by: 50715 Based on observation, interview, and policy review, the provider failed to ensure one of two blanket warmers in the operating room (OR) was monitored and recorded in accordance with their policy. Findings include: 1. Observation and interview on 9/10/24 at 11:34 a.m. outside of the OR with registered nurse (RN) G and surgery supervisor E revealed: *A small-sized blanket warmer without a digital or internal thermometer to measure the temperature. *RN G confirmed there had been no device to monitor or record the temperature of the blanket warmer. *RN G had stated there should have been a thermometer placed inside the blanket warmer to measure the temperature. *Surgery supervisor E had stated it had been brought into the facility by a physician who used to work there. *Surgery supervisor E confirmed the blanket warmer’s temperatures had never been monitored or recorded on a log and should have been. Review of the provider’s daily log for the OR revealed there had been no documentation of the temperature of the blanket warmer located outside the OR. Review of the provider’s April 2024 policy on Warming Cabinets-Blankets and Solutions revealed: *”Fluids and linens (e.g., blankets) must be stored in a separate warming cabinets or in cabinets with separate compartments that have independent temperature controls. *Blanket-warming cabinets temperatures will not exceed 130 F (54.4 C). *Check and record temperatures of linen and solution cabinets daily during hours of operation. *If the cabinet does not have an electronic recording device, the warming cabinet temperatures will be documented daily during hours of operation by Surgical Staff on a temperature log.””
Sep 10, 2024: standard inspection5 deficiencies
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Initial Comments - Not A Deficiency Citation
“A recertification survey was conducted on 9/10/24 for compliance with 42CFR 485.623(d)(1), requirements for critical access hospitals (and swing bed). Mobridge Regional Hospital was found not in compliance. The building will meet the requirements of the 2012 LSC for Existing Health Care Occupancies upon correction of deficiencies identified at K211, K293, K345, and K363 in conjunction with the provider’s commitment to continued compliance with the fire safety standards.”
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Means Of Egress - General
The inspectors’ words, 196 words
“Means of Egress - General CFR(s): NFPA 101 Means of Egress - General Aisles, passageways, corridors, exit discharges, exit locations, and accesses are in accordance with Chapter 7, and the means of egress is continuously maintained free of all obstructions to full use in case of emergency, unless modified by 18/19.2.2 through 18/19.2.11. 18.2.1, 19.2.1, 7.1.10.1 This Standard is not met as evidenced by: 18087 Based on observation and interview, the provider failed to provide unobstructed paths of egress for two randomly observed exit discharge locations (west patient wing exit discharges). Findings include: 1. Observation on 9/10/24 at 9:30 a.m. revealed the west patient wing north and south exit discharges were approximately 50% overgrown with weeds on both sides of the sidewalks. The weeds on both sides of the sidewalk were extending approximately 25% on each side of the 48 inch wide sidewalks and obstructed the path of egress. Interview at the time of the observation with the environmental services director confirmed those conditions. He stated the landscaping from recent building construction was not yet completed and was unaware the plant growth was extending over the sidewalks. The deficiency affected 100% of the smoke compartment occupants.”
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Exit Signage
The inspectors’ words, 145 words
“Exit Signage CFR(s): NFPA 101 Exit Signage 2012 NEW Exit and directional signs are displayed in accordance with 7.10 with continuous illumination also served by the emergency lighting system. 18.2.10.1 This Standard is not met as evidenced by: 18087 Based on observation and interview, the provider failed to install an illuminated exit sign for one random location in the patient wing (north corridor westerly direction). Findings include: 1. Observation on 9/10/24 at 9:00 a.m. revealed the north corridor of the patient wing heading west did not have an illuminated exit sign showing the path of egress in an emergency. Interview with the environmental services director at the time of the observation confirmed that finding. He stated a sign had not been installed since the new building was constructed. The deficiency affected one location required to be provided with a marked and identifiable path of egress.”
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Fire Alarm System - Testing And Maintenance
The inspectors’ words, 253 words
“Fire Alarm System - Testing and Maintenance CFR(s): NFPA 101 Fire Alarm System - Testing and Maintenance A fire alarm system is tested and maintained in accordance with an approved program complying with the requirements of NFPA 70, National Electric Code, and NFPA 72, National Fire Alarm and Signaling Code. Records of system acceptance, maintenance and testing are readily available. 9.6.1.3, 9.6.1.5, NFPA 70, NFPA 72 This Standard is not met as evidenced by: 18087 Based on observation and interview, the provider failed to maintain the fire alarm system as required for calendar year 2024 (patient wing smoke detection). Findings include: 1. Observation on 9/10/24 beginning at 9:15 a.m. revealed the smoke detector in the environmental services closet had a plastic cover on the smoke detector. The plastic cover negated the functionality of the smoke detector. Further observation revealed a plastic cover on the smoke detector in the soiled utility room in the south patient wing corridor OB wing and a plastic cover on the smoke detector in the emergency equipment storage room in the south patient wing. Interview with the environmental services director at the time of the observations confirmed those findings. The plastic covers were removed during the survey. Failure to maintain the fire alarm system as required increases the risk of death or injury due to fire. The deficiency had the potential to affect 100% of the building occupants. Ref: 2012 NFPA 101 Section 19.3.4.1, 9.6.1.5; 2010 NFPA 72 Section 14.6.2.4, Figure 14.6.2.4 Section 7.12-7.14 and page 11 of 11)”
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Corridor - Doors
The inspectors’ words, 258 words
“Corridor - Doors CFR(s): NFPA 101 Doors protecting corridor openings shall be constructed to resist the passage of smoke. Corridor doors and doors to rooms containing flammable or combustible materials have self-latching and positive latching hardware. Roller latches are prohibited by CMS regulation. These requirements do not apply to auxiliary spaces that do not contain flammable or combustible material. Clearance between bottom of door and floor covering is not exceeding 1 inch. Powered doors complying with 7.2.1.9 are permissible if provided with a device capable of keeping the door closed when a force of 5 lbf is applied. There is no impediment to the closing of the doors. Hold open devices that release when the door is pushed or pulled are permitted. Nonrated protective plates of unlimited height are permitted. Dutch doors meeting 18.3.6.3.6 are permitted. 18.3.6.3, 42 CFR Parts 403, 418, 460, 482, 483, and 485 Show in REMARKS details of doors such as fire protection ratings, automatic closing devices, etc. This Standard is not met as evidenced by: 18087 Based on observation and interview, the provider failed to maintain corridor protection with doors equipped with positive latching hardware at one randomly observed location (construction room). Findings include: 1. Observation on 9/10/24 at 9:45 a.m. revealed the door to the construction room from the corridor close to the kitchen location was not equipped with positive latching hardware. Interview with the environmental services director at the time of the observation confirmed that finding. The deficiency had the potential to affect 100% of the occupants of the smoke compartment.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 12, 2024 | Standard inspection | 3 deficiencies cited |
| Sep 10, 2024 | Standard inspection | 5 deficiencies cited |
How do patients fare?
- CMS gives no overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 2; readmission, 0 better and 0 worse of 2.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of cases/patients is too few to report a star rating.”
- In CMS’s patient survey (Oct 1, 2024 to Sep 30, 2025): 79% rated it 9 or 10 out of 10, and 75% would definitely recommend it.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): pneumonia 16.2%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 17.1%. CMS gives no comparison with the national rate for them in this release.
- Emergency department patients spent a median of 80 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | Not rated |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | Not rated |
Is it certified, and in good standing?
- Medicare-certified critical access hospital since Jan 1, 2002.
- Ownership: voluntary non-profit - private.
- It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules for hospitals.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- 85% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- 19 owners or officers are people: Renae Karst (corporate officer); Renae Karst (corporate director); Renae Karst (managing employee (on the payroll)); Travis B Henderson (corporate director); Kristi Kraft (managing employee (on the payroll)); Christopher Bohlander (corporate director); Joshua Wudel (corporate director); Laurie Bauer (corporate director); Richard Gross (corporate director); Adam Hayes (corporate director); Heidi A Roshau (corporate director); Patricia Schmeichel (corporate director); William Bachmeier (corporate director); Lori Heil (corporate director); Duane J Kraft (corporate director); Robert C Marciano (corporate director); John Ayoub (corporate officer); John Ayoub (corporate director); John Ayoub (managing employee (on the payroll)).
- CMS’s Provider of Services file records 5 changes of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
How does it compare nearby?
- No other hospital CMS lists is in Walworth County.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.